Intensive Car Care of Cecilton

Horrible!!! Bill is very rude, dishonest, and disrespectful. I don’t usually right reviews like this, but I have never been treated like this in 40 years. I’ve also been a mechanic for over 25 years, so I know all about cars, truck, etc. I took a truck there that I had bought to get inspected. It was a stock Ford F-​350 that the previous owner had put oversized mud tires on. I was told that the tires would not pass, but everything else was good. When I told him I would replace them with another set I was told he would not pass it. When we showed up to pay for it, and he was questioned about how to correct the problems he became very irate yelling, and screaming. I then advised him that it was fraud to charge for a repair/​inspection with the intent of never finishing it. He then told us that because we were questioning him he would fail the vehicle for something else just to be a dick. When my brother suggested that we take our business elsewhere. I grabbed my keys, and he became even more violent got in my face pushing me, spiting on me, and threatened me. He then threatened to keep my truck, and locked us in the office. My brother, and I had to run by him, and flee out through the garage to get away. A sheriffs deputy had to be called to control him, and so I could get my vehicle. The 911 dispatcher advised us to go across the street for our safety. He also made some false statements to the deputy about what had happened. Thank goodness we had witnesses, about what happened. The deputy advised Bill that he could not detain us, or the vehicle, and that I could take my vehicle, and leave if I want. We also had to have him remain on, so that we could safely obtain my truck, and pay without any further aggression from Bill. I also had to contact the division of MSP (ASED) that controls the inspections to get them to make him pass the vehicle the next day. A phone call that he said he made, but couldn’t get ahold of anyone. All this could have been avoided if Bill would have let us take the vehicle, remove the tires, and replace them with a proper set.(which we did anyway). I recommend that you stay far away for this place Bill is very dishonest, and will try to scam you out of your money without finishing the work. It is also very dirty, cramped, and not hardly any room to park. I’m sure Bill will lie, and say this didn’t happen, however all the info in this review is true, and correct. It can be verified by numerous witnesses, the deputy, and 911 dispatch tapes.