Manhattan Bagel

I really should have listened to my fellow Unilocalers when it came to this place — what a huge mess this Manhattan Bagel shop is. I had a craving for egg & cheese on rye and stopped in becasue I was driving by. I went in, placed my order and moved to the register to pay. The girl behind the counter called me ‘hun’ — I’m sorry, but first, I’m older than you. Second, calling a stranger ‘hun’ is condescending.
After I paid, I waited & waited & waited & waited. My order shounds simple enough doesnt it? I was in there 15 minutes waiting for them to fry one egg, I was the third person in line. While I was standing there waiting for my order, I watched several people bring their food up to the counter with issues. As another Unilocaler said, expect your order to be wrong. They asked me if I wanted my bagel toasted, I said yes — it wasn’t.
I have never seen so many people frantically scurry around while accomplishing nothing. The wait time is unacceptable for what they serve and as everyone has said before me, the service leaves a lot to be desired. Will I ever come back here? If I don’t have any other choice maybe, but it will be only out of absolute necessity not out of enjoyment.

Worst customer service, but the only place open on my way to work. Everyone working always seems like they are rushing to get the most basic task done — and they don’t do it well. The store is never fully ready when I come in.

Terrible service. The lettuce in the bagel wilted and it was turned black and orange /​brown on the stalk. When I showed it to the girl in the counter & manager, they had this blink look and manager finally said «fix her sandwich». They threw out the old lettuce and replaced it with a ‘new’ lettuce, meanwhile my bagel still had the wilted black pieces of lettuce stuck on the bagel. No one apologized also the lox was a tiny little piece. Never again

Worst service ever and they are always stuffing their face with bagels. Their is no management of this restaurant.

This place is the worst. I’ve been here about 20 times in the last year and I don’t think they’ve gotten our order right once. Apparently it’s really difficult to NOT put cheese on sandwiches (even when you write an order down and cook it yourself). Today the girl at the counter offered to just take the cheese off the sandwich. Unfortunately that won’t work when the cheese is melted and somebody has a sensitivity or allergy. Today was my last time — they will never learn.

The most unsatisfying breakfast sandwiches you’ll ever eat. This was my second time going there. This time I got a bacon egg and cheese on a croissant. «Can I have more sanwich with my croissant??» was my first thought. Their croissants are huge! and they only put one, really skinny egg on it. You can’t even tell anything is inside it! Not to mention I paid a little over $ 8 for only that and a «naked» drink. I was still hungry after eating it.

Horrible customer service. There were 4 people being the counter and it crazy-​they do not work together and the manager seems to be the worst one. It was not even that busy at the time. I feel sorry for the kids who work there. After eating a less than fresh bagel, I waited at least 5 minutes at the counter to pay-​I finally had to yell to the workers if I could pay so I could leave. Honestly, I could have left without paying. A big disappointment. Will not be back.

Let me start by saying I like their bagels, despite being over priced.
However, the customer service here is has fallen off dramatically over the past couple years. The current staff is at best below average, and now that the owner is not there as often it shows. Also, the remodeled counter that they put in a couple years ago has greatly contributed to the overall horrible customer service. The ordering process and the fact that the staff is facing away from the customer has made it difficult for everyone to know who has ordered and who has paid. The owner should have to try to buy a bagel during the weekday morning rush, after standing around for 5 minutes waiting to be served, he would change the process.
It is really too bad, but I find myself going there much less often as it is just an efficient place to try to get a quick bagel in the morning.

Instead of going to our usual place near my (Mt. Laurel Bagels and Bakery), we noticed this bagel shop across from where we do Yoga and decided to give it a try, based on our generally good experience with Manhattan Bagel. Unfortunately, this was not the case this time.
I ordered a plain bagel with cream cheese and Lox, my Fiancée (who’s from NYC) had a sesame bagel with cream cheese. Mine took two tries since they first tried to make it into a sandwich with lettuce and tomato! They guy taking the orders was very, ahem, slow.
After I got their second try I was stunned at how stunningly little Lox there was on the bagel. I took a picture to show how pathetic it was. We both could’ve dealt with that had the bagels been good, but both of ours seemed very tough. If that wasn’t enough, the coffee was weak!
There are so many better bagel places to go in Cherry Hill that we won’t be stopping by this one again ever!

I’m new to the area and was looking for a good bagel place. I’ve come here a few times now because the bagels are good and the pricing decent.
They made me a fan today. They close at 300. something I was not aware of as I burst in at 3:09. I quickly realized they were closing down, but the staff offered to make me a sandwich anyway. Their registers were closed and I had no cash. They gave me my sandwich, chips and a drink and told me I could pay them tomorrow.
I will be eating there far more often.

Just really bad. Got a dozen bagels thinking about the old days when Manhattan Bagels were some of the best. These tasted like they were made by amateurs using frozen dough. Just sad.

got coffee there once, on my way to NYC, and it was so diluted and the bagel sandwich was poor… never again, for 2 years, I went to another Manhattan Bagel place until a co-​worker, in Wilmington, DE, brought in some and it waqs much better then I remembered from this NJ location.

I drove an extra 5 miles to this store after my last dozen from the Manhattan Bagel in Moorestown resembled nice hamburger rolls with holes in the middle; no chew at all to them. Alas, MB seems to have dictated a change to the dough formula for all their stores and so the Cherry Hill location turns out out the same blah bagels as Moorestown.
Manhattan Bagel used to have the best compromise between the New York bagels I grew up trying to like — tough, dry, and more suited as a toy to let your small dog latch onto so you swing him around like a hammer-​thrower — and dreck like Lerner’s frozen — sweet and soft, but better than a trip to the dentist after loosening a tooth on a «real» bagel. MB’s used to have a flavor like a real handcrafted bread and just enough chew to let you know it was a bagel, not a roll, all without worrying about whether Eastern Europeans originally crafted bagels as cruel feat of jaw strength.
Now, however, perhaps because MB has contracted to send their bagels to supermarket bakery sections, their products have been «dumbed down» to sweet, soft, characterless versions of what they used to produce. It’s so disappointing. No more.
Staff at this location and Moorestown are pleasant enough and prices are a little high (a LOT high for the quality of the bagel). Bleh.

Yesterday I had a random craving for a cinnamon raisin bagel. I didn’t leave myself enough time to hit up my regular bagel shop, which is slightly out of the way for me on my way to work, so I opted to give this Manhattan Bagel a shot.
For some reason I had it in my mind that Manhattan Bagel shops were skeevey, but this place seemed totally fine. It was clean, although seemed a little dimly lit. The store was also a little on the small side, and seemed that it could easily get crowded during the morning rush, as there was no real direction as to where the line was. There was one other customer in the store at the time, seemingly waiting for his order to be prepared, so I stood back a little bit and considered my options. Although I went in there specifically for a cinnamon raisin bagel, I was tempted by some of their other varieties of bagels (jalapeño!), and some other pastries, which I didn’t expect to see.
Once I was done mulling over my choices (went with my original plan — cinnamon raisin bagel toasted with low fat cream cheese), there was an employee standing behind the counter, pad and pen in hand, ready to take my order. My bagel was a completely average, satisfactory bagel, and what I would expect from a chain such as this.
The only turn off to this location was the Future Fitness employees staged by the door soliciting business. (And this coming from someone who is already a Future Fitness member).
All in all, my experience at Manhattan Bagel was decent, and while I will still prefer to go to my usual, locally owned bagel shop, if I’m in a pinch, I know I can stop at Manhattan Bagel on my way to to work and get a decent breakfast.

Nice location, nice atmosphere. Employees were nice. Place was empty — just after lunch. Bagel was dry. I ordered egg, bacon and cheese — pretty standard — not enough ingredients inside the bagel. Asked for a cup of water — just so I didn’t choke while eating bread, received a 6 oz. cup of water that I finished before the bagel was up. Good business, bad food. The one ketchup bottle was nearly empty and had all sorts of slime caked around the top — that was disgusting. The first table that I sat down at — had dried ketchup; sticky and dirty. Kinda shocked — given location and appearance, they could have a very nice business. Could have. Past tense. Will not return. Ever.

So I have the opportunity of working very close to this establishment– which is great if I need something quick and cheap within walking distance. Good for sloppy egg and cheese breakfast sandwiches.
Some fun tidbits about this place:
–Most of the people working there have neck and tear drop tattoos– which leads me to believe they are all convicts.
–Everytime I go in there, it is like lunchtime at the nursing home.
–They play hip hop music so loud that I am surprised the eldery clientele do not complain– granted they cannot hear very well to begin with. Who knows.
–One of the convict ladies called my coworker a «bimbo bitch» for using more than one coupon.
Other than those fascinating details– this place has good bagels. Their fruit cup salad is god awful and their fiesta breakfast wrap gives me diarrhea. Everytime. And yes, whatever, I had it more than once to test it.

I actually quite like this bagel shop on comparison to others near by. Mind you, I’m Quite picky considering I worked at a bagel shop for 7 yrs through high school and college so I am def a bagel snob. They have very good breakfast sandwiches here but like the previous reviewer, i can agree their coffee blows.

I decided to skip my local coffee shops this morning. I just wanted a bagel sandwich so I figured I’d bite the bullet on some lower-​quality coffee to go with it and save money on breakfast by hitting up a chain. Feeling like too much of a baller for Dunkin Donuts to satisfy my quick & dirty morning food cravings, I proceeded to Manhattan Bagel.
Unfortunately, this chain appears to be drawing their inspiration from the crime-​ridden and grimy version of the city from the 80s. It is not a pleasant experience.
The iced coffee evokes a cup of coffee left sitting in your car’s cupholder overnight sometime in early spring or autumn, the barest hint of chill in its temperature, diluted with tap water. It was tepid and unpalatable to the extreme. I thought I could salvage it with some artificial sweetener but this attempt left me lost in a Proustian reverie, which evoked not childhood idylls but trips along northern New Jersey’s «chemical corridor.» This coffee was so horrible that I threw it away and grabbed some from 7 – 11 instead; yes, the coffee at Manhattan Bagel is sub-​convenience store quality.
The bagel sandwich was not much better. In their parlance, «toasted» translates as «barely warmed.» (The bagel itself was otherwise satisfactory.) Topped with anemic strips of bacon and watery, tasteless tomatoes, it was a disappointing experience. The only thing positive I have to add on the subject is that my egg whites were done on an actual griddle rather than microwaved.
For this dismal breakfast, I handed over $ 6.57 to the surly, unhappy-​looking woman at the register. After attempting keep down this garbage, I could understand her attitude.