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I have been a member here for almost 10 years and specifically at the cherry hill location for about 5. The place is usually not crowded at the times I go and it’s always clean. I have tried other gyms but the main reason I have stayed here is the selection of equipment and nice size free weight area. It’s also located just a couple minutes from my business which is another factor.
They are on the pricey side but i’m willing to pay more for a place that has everything i need. With less expensive gyms you get what you pay for. Most of the poor reviews on here are more about sales related issues and people not reading their contracts etc. But the actual gym itself deserves a good review. They have a lot of great equipment. I don’t participate in the classes, nor do I use the pool or personal trainers but they have it all available if you do.
The only thing I personally don’t like about this location is the recent install of a huge cross-​fit jungle gym which dominates a large section of the gym floor… I don’t recognize cross-​fit as a healthy fitness routine, rather a damaging and reckless punishment to the body. Also the people who participate in it are quite annoying, flipping tractor tires upside down and throwing sledge hammers across the room while screaming like wild animals gets old real fast. If you are into all that you will like the new addition I could just personally do without it. Send those tractor tires back to springdale farms where they belong…
Otherwise good place to work out, very pleased with this and all the other locations I’ve been to.

This gym’s facility is gorgeous. However, the manager is a complete liar about everything regarding membership and very creepy.
You have to go on a 2 hour tour before they will even tell you the rates — as a handicapped person — this is a trial — especially because all I wanted to do was sign up and work out. I only agreed to the epic tour after having the manager check that if I got a membership here, it would work in another particular location — based on that and that the gym had weights and a pool (salt water, neat!) I was ready to hear the rates and sign up. Hence, after the 2 hour painful tour, I signed up.
After leaving the gym, I called the other gym to make sure my membership worked there — it did not. He lied about whether my membership would work about the one facility I asked about and what the other gym had for their amenities. When I tried to cancel my membership (you have 3 days to do this) he kept trying to convince me that I had more time than the paper specifically states to cancel my membership.
If you want to pay a huge joining fee, feel free to, but I have joined similar facilities (and those have shampoo, condition, lotion, razors, the whole works — this gym had none of that) without a joining fee. Their pool is salt water, which is not common, and they have a slightly better selection than higher end gyms… but other than that… run RUN.
Now that I have explored the area, I recommend checking out Royal Fitness
Much better rates, also a salt water pool (smaller) but they have lots of aquatic classes.

Want to use kettlebells? Nope you can’t-THEY ARE LOCKED UP!
A lot of equipment is locked up. You have to pay for a trainer to use it!
Their customer service is terrible. It’s like they don’t like their customers. I’m a 12 year member who had his credit card stolen. Future charges me when the card didn’t work. I explained, but no.
Future was the best years ago, but there are many better now.

If you want to join a gym that lures you in with their ‘cheap costs’ and nice facilities; only to then be lied to and pay for months you canceled, then this is the gym for you. I tried to cancel my membership for one month, no managers returned my phone calls in a timely period. Then when I finally spoke to a manager they ensured me all was canceled and clear with my account, only to find out it’s not canceled and have $ 100 in dues. Terrbile business practices.

I was a member for 2 years until I moved away. Their high pressure sales tactics are quite annoying, but the gym is pretty great. The price is worth it to get the hour of personal training once a month — the trainers will show you whatever you want to learn or work on, and the included group classes also add value (especially if you’re into yoga — that can be expensive on its own). The variety of equipment is really nice and I never had a problem with it being crowded, except the first couple weeks of January. They also changed their cancellation polity to one month notice instead of three.

My experience was so negative and bizarre that I absolutely have to review this place. I’ve reviewed two places on Unilocal: my personal gym, which I love, and this place, which can go pound sand.
I went in to Future Fitness in Cherry Hill last night with a friend (he’s a member) to inquire about the 30-​Day Free Trial. I am currently strengthening an ankle injury in preparation for a half and hull marathon at the end of the year and I only need a swimming pool for 30 days to literally just walk back and forth. I expressed this to the man I spoke to, Steve, who said he understood and we set up a meeting.
I had to fill out a giant questionnaire that asked fitness-​related things and pretty arbitrary questions (likes and dislikes? come on). Steve asked again if I was interested in membership and I said I was only looking to do the trial. I wanted to be upfront with that so I wouldn’t waste anyone’s time in case they wouldn’t offer the trial to me. He said again that he understood but had to give me the pitch anyway, as they’re required to. Fine, no big. He started drawing charts, explaining why they get results, why their retention rate is so high, and why they DELIBERATELY CHARGE MORE than other gyms. I had to ask for that to be repeated, I was so surprised.
During the tour, I saw the place is decently nice with a lot of options, but some of the best classes you have to pay extra for. Despite being nice, Steve kept pushing my fitness goals and threw in a couple offhand jokes about women lifting heavy (which I do) and women gaining muscle (which I work towards). That’s a common thing for some men to joke about, regardless of how appropriate it is, but it did irritate me. I am a former college athlete, runner, lifter, and avid horseback rider, and I did not sign up for a lecture on how I should manage my fitness. I just want the pool! He continued to compare their gym to mine, and then went to get his manager to discuss pricing. At this point, we had been there for an hour.
The manager (Don?) arrived and it got weird. He came into the room like he was angry with a really aggressive tone, and asked me if I liked my gym more than theirs. I said «I love my gym,» and he snapped back with «That’s not an answer.» So I said yes, and he just stared at me, saying nothing. I didn’t think I’d use everything there, which I said, and he said, «Does anyone use anything at a gym?» My friend and I looked at each other; neither of us knew what the heck he was saying. I didn’t understand, and he got really snappy and aggressive, finally rephrasing to «Does anyone use everything at a gym?» Well, no. Cue another extended staring fest, after which he said he was sensing some tensions. You think? I said no, trying to be polite, and he argued with me about that, too.
Finally, I had to say that I had been upfront the whole time and if they weren’t going to let me use the FREE TRIAL that THEY ADVERTISED, they should just say so. He snapped out something about that being up to me, and so I got up and walked out. On the way out, I explained what happened at the desk, asked for the number for their customer service department, and immediately called. (The desk staff and man on the phone were very nice.)
I’m not sure what kind of «hard sell» tactics he thought he was pulling there, but it definitely wasn’t going to work. I went there because of the trial and the high recommendation from my friend, and if they don’t want to give free trials, they shouldn’t advertise them. If you want people to join, treat them like people, not the scum of the earth, and avoid the nastiness and condescension. There’s a ton of gyms in the world, many far cheaper, and no one needs to put up with you, Future Fitness.

I was a member of the Aquatic Fitness center for five plus years before they moved over to the Future Fitness facility powered by Aquatic Fitness. I didn’t have to go through any of the hard sells. They just transferred my membership over at decently priced fixed rate with a contract.
Future fitness is an attractive gym. They usually have enough machines that I can get on what I am looking for in some part of the gym. The equipment is fairly new and a lot of the machines have TV’s. The locker rooms and shower areas are very nice and kept clean. There is a sauna, a saltwater pool and a hot tube. I wish I used these more but I don’t.
My wife and I do some of the classes. There are certainly some very good general fitness and spinning classes at decent times. They have yoga, and Zumba classes also which I don’t do.
The two things I miss about the Aquatic fitness center are one, there were more boot camp/​cross fit classes at the old location. Future Fitness has gotten away from that but there is pay for class TRX style class. I am already paying over $ 45.00 per month so this doesn’t appeal to me. Aquatic fitness used to have treadmill-​running classes that were pretty cool also. Secondly, Aquatic fitness also had more athletes as members compared to just people trying to work out a little to lose weight and weight room types. There is nothing wrong either of these and I admire people trying to better their health, but I just liked the more athletic feel at Aquatic Fitness.
Future Fitness does have some really excellent instructors. I have never had to deal with the sales people, but all of the people at the front desk are great. They also let me freeze my membership during the summer when I am riding and not using a gym. As a member, you can use any of the other Future Fitness locations. Just be ready for the sales tactics and aware of the exit/​cancellation policy.

I have been a member of future fitness for at least 5 years plus and today I canceled my son’s membership since he relocated to a different area. Just a reminder of my contract that they will charge you an additional 3 months of dues after you sign the papers to cancel. I can understand if you decide to cancel after 6 mo or even a year but come on! For me, it is what it is but if you decide to join just remember you will be paying an additional 3 months if you cancel. I always love going to the future fitness and never had any major problems besides this issue in the contract. They need to make provisions for long time members. Just saying!

Bad practices, be careful to read through everything, especially if you want to quit… After several years and a job layoff, I needed to quit, but they still milked me for a few months of dues.

I love the pool. On the business end, this place sucks. The staff is extremely cold. I was even hung up on by a sales rep while I was asking a question because he claimed to be busy. Guests are not welcomed unless they have a drivers license showing an out of state address; if your guest has a local address, they have to walk upstairs for an hour, hear the whole «pressure tactics» sales pitch and take a tour. If after all of that your local guest is not intrerested in joining, THEN they will be able to pay $ 12 and join you in a workout. Who the heck is going to go through all of that. It seems as if this gym has no appreciation for their customers. I would speak my experience with the financial side of my membership but I would be typing so much that my fingers would fall off. Save your time, seek another gym instead.

Just like all the other reviews here, Future Fitness gives you the hard sell. It is an antiquated sales pitch that at times can be insulting. They use bait and switch tactics to get you in the door, i. e $ 1.00 down $ 10/​month. However, these cheap rates change in two months to a much higher price. During the sales pitch they use terms like, «do you really need your wife here to make a decision about your fitness.» When they are asking you to spend thousands of dollars up front, yes, I’m going to consult my spouse. They make you take a tour to show you all the equipment they have and I was told repeatedly, «can’t you feel the excitement in this place?» There were not many people in the gym during my tour so I had no idea what he was talking about. Be prepared to spend over an hour if you want to sign up.
I did end up joining because I use it for the pool and other cardio equipment. I negotiated a significant reduction in monthly fees and used the AAA discount. Don’t be intimadated by the used car salesman tactics and push for a $ 30-​$ 40/​month commitment.
Pros — not very many people in the gym so you have access to lots of equipment. I go to the Cherry Hill Rte 70 location. They have lots of cardio equipment both upstairs and downstairs. Secondly, they have a large workout space to do various high intensity exercises. Finally, they have a pool which i use to train in. It is a small pool but it works
Cons — I have many… so I’ll list
1. The trainers that roam around with clients are constantly yelling at each other and joking around. It can be very annoying when working out
2. Jump ropes, kettle balls, TRX machine can only be used if you are working with a trainer. This costs extra $$$. They explained that this stuff gets stolen?
3. Much of the cardio machines have TV’s on them but not all of them work at times. Some of the cardio equipment is old and does not work right. When asked to fix these machines it takes forever to be addressed.
4. They have 3 universal machines downstairs but only enough attachments for for about 1.5 machines. People are constantly moving the bars and ropes around during your sets
5. Tons of nautilus machines that no one uses. This is a big selling point when signing up from the staff but only older people use these machines.
6. Only one rack of dumbbells. Need more in the other areas of the gym.
7. Lots of foreigners working out in jeans, khakis, etc despite a published dress code
8. 5−10% of the members wipe down machines. This is really disgusting. They need to place disinfecting wipes around the gym. Instead they have brown paper towels with spray bottles that no one uses and aren’t good at wiping down machines anyway.
9. No hand sanitizer dispensers

I’ve been a member of future fitness since 1998. I was very happy when the Cherry Hill facility opened up because it was on my way to work. You cannot beat that the gym is open at 5 AM. It is also a great gym for the money. In no particular order… First, there are tons of classes suitable for any person of any fitness level. Second, they have a pool. Third, they have tons of equipment so you’ll never get bored. Fourth you get a free training session every month for an hour. Doctors and nurses monitor your progress monthly as well. The facility is ridiculously clean. The bathrooms and the locker room are always well kept. This is really a top-​of-​the-​line gym.
Probably the only drawback is the sales pitch. Definitely a hard sell but have you ever been to a gym that is worth it that isn’t? And I’m not talking about these cheapo retro fitness places or planet fitness. But I felt compelled to write this review after
I read some of the other comments about the sales pitch and the cancellation policy. I mean really? that’s what you’re going to base your review on? A one hour sales pitch? that is so minor compared to what you’re actually going to be doing at the gym the majority of the time! who cares people get past it and exercise!

This is a beautiful gym, it has that wow factor when you walk in. It has a pool, a steam room, a really great lounge, machines galore, classes, weights, trainers even a nurse on staff in the event you need nutrition advice or CPR after a work out.
All that said, when I came in and wanted to look around, I got the hard sell from the guy giving me the tour. Ok, that was to be expected. I was a member for about a year and a half and the only two reasons I left were because first the traffic made it so annoying that half of the time i did not even want to go. I worked in Philly and would take 70 East bound, having to make that cross over 70W with no light… you could age 5 years waiting for a break in the traffic during rush hour. The other reason was their hours were just not late enough for me. They close at 11pm on the week days and though that’s pretty late, I still need something that is open later — so I went to cancel my membership. First I called, they said please come in. I went in, they said you need to speak to the manager he wont be back until Monday, come back Monday. I came back Monday and the guy gave me the third degree and actually became nasty. Can I just cancel? Can you do that for me??? Are you the manager? Yes??? GREAT!!! I don’t want to be a member here anymore, I don’t need the third degree or the drama or the ‘tude!
Sad, this is a really beautiful gym with a TON of good stuff going for it, they could do better with their exit strategy. People leave, people come back — but only if you show them respect and don’t make the experience an unpleasant one.

It shows if you establish a gym with enough amenities, aggressive sales people, and offer availability, people will come.
Here is my list what to look out for:
1) Gym claims they have the most brands of equipment. That is because everything is a collection of used equipment. If you were to walk down the row of treadmills, none are the same. First you will see Life Fitness, Horizon, Precor, so on and so on. It resembles a yard sale of gym equipment or an outlet store.
2) Equipment arrangement is scattered. A few leg machines on one side of the gym, then others are on the opposite side.
3) Air conditioning runs when it is below 50 degrees outside.
4) There is a lack of professional attire. Everyone is in their own casual clothing.
5) Pool area is old and outdated. Salt water pools tend to dry out one’s skin.
6) The setting of the gym looks like a movie theater.
7) There are 20+ flight of stairs to random cardio machines.
8) The sales pitch is long; they try to make you see the value in their club connects with your goals.
9) Men’s locker room is dirty and antiquated.
10) Prices are high based on what they offer and compared to more modernized gyms.
11) Free-​weights are a collection from another gym. No uniformity.
12) The $ 10 a month advertising is false. That is only for 2 months. You still end up paying their same yearly fee by paying higher in the subsequent months.
13) Do not be fooled by those pictures.
See for yourself, the sales people even try to weed you out when try to use the 30 day gym pass.

Don’t go. The high-​pressure sales pitches are ridiculous. The gym looks really nice and the equipment is modern and they have a pool and babysitting. When I told the manager that I wanted to talk to my wife about signing up, all of a sudden the specials disappeared and I was told if I walked out the door the price would double. They were also degrading to me saying I would never come back if I left. Then, he went to get his manager like we were at a car dealership. The gym is not worth the rudeness you encounter trying to sign up

Promising gym experience but very uncouth and corporate-​like managed club. Overall disappointing…
I went to check out their other location in Mt. Laurel hoping to use their free 2 week pass to check out their system. Their gyms are larger than the typical $ 10/​month clubs and offer classes on the side. The free trial comes with a tour which, however, is basically a marketing trap, where they pressure you to purchase an expensive membership. It is akin to an experience with car salesman or even timeshare presentations.
The free 2 week trial apparently only applies to the home gym where you took your tour. This is weird considering membership allows you to go to any of their gyms; why should the trial be any different. I found this out through a phone call where I was put on hold multiple times and only to end up being provided with a rushed explanation then abruptly hung up on.
I give them an extra star for having a nice facility and that one good yoga class I attended. I wouldn’t go back because of poor treatment unfortunately.

… disappointed. Everyone already stated it, the sales technique is pathetic and even worse is the ignorance of the people there to your actual knowledge of fitness?!? ‘Oh, you don’t work here so you obviously don’t know fitness like I do.’?!?
… So there is ONE CATCH for anyone looking to «try» the gym out, unfortunately my work schedule has prevented me from being able to do it… you have THREE DAYS to cancel and are entitled to a full reimbursement, there is 1 sentence on the contract that tells you about it.
… I would like to know if anyone has seen/​used this and if they were hit with strong opposition if they tried to cancel.
EDIT — Ok, there is a bit more of info now that I have had a chance to look at the contract better… but only 1 sentence explains you get a FULL REFUND, but there is a bit about what you need to do such as; sending in a signed/​dated letter by certified mail or bringing it into the gym… my only question is, if you bring it in… what are the chances they act like «we never got a letter» and eff you out of the 3-​day period?!?

WHATEVER YOU DO, DO NOT JOIN THIS GYM!!!
The management here is the worst! I have been a member here for over 3 yrs & have not been late in my payments at all. First off, when you go in to sign up for a membership it turns into a lame hour long sales pitch, so from the get go I should have known this place is shady. Plus they have had a Grand Opening sale ongoing for at least 3 yrs (last time I checked a grand opening shouldn’t last over 3 yrs). Now fast forward 3 yrs later & I want to cancel my membership due to personal reasons, but of all the staff they have working at the facility there is only 1 person (Eric Holmes) that you can do it through & his available hours are10−6 Mon-​Fri. So basically if you have a job you are screwed in getting an appt. They have a stupid 30 day notice policy & if you don’t do it by the 1^st of the month you will be charged for the following month too, NOT PRO-​RATED… I called to set up a «special» appointment outside of those avail hours & Eric didn’t even pay me the courtesy to call back after I left him a voicemail. I had to call back again & finally got my «special» appointment set up (this of course was a whole 2 wks after I initially called him). When I went in for this appointment he magically wasn’t available, so I worked out & check in again to see if he was then available and surprise, surprise he still wasn’t available (this last time I checked in was 7:15pm so for someone whose hours of availability is 10 – 6 how is he not available at 7:15???). So the front desk left him a written message on my behalf to call me back. Four days went by I still had not gotten a call from him, so I had to call him back & was directed to his voicemail again. It is now at the point where I missed the first of the month due to Eric’s poor response time, so they are trying to screw me out of another $ 50. What should be something so simple Eric & the rest of the staff at Future Fitness in Cherry Hill have made it much too complicated than what it should be.
Also, some other side notes about the gym. If you want to use kettlebells, forget it, they lock them up in a room that you can only use with a personal trainer. Same with the TRX system they try to make as a big selling point. The air conditioning is crap. The class schedules are only accommodating for those people that don’t work or are done work at 5pm.
Future Fitness & AFC Fitness will surely never get my business ever again.

My review of Future Fitness is somewhat limited, as I joined this gym for one reason only: Pool access. So I can’t comment on the gym floor, classes, etc., but here’s my review. If possible, I’d give it 2.5 stars — somewhere between «Meh» and «A-​OK.»
When you first arrive at Future Fitness to tour the facility, be prepared for the HARD SELL. Also be prepared to be talked to like an idiot. I explained to the sales person that I was a triathlete, only looking for a place to swim. Clearly, I’m not new to the gym atmosphere. Yet, he still felt the need to continue on with his sales script, and explain to me a bunch of BS about how to get results, and making lifestyle changes, etc. Annoying. He then proceeded to show me the entire gym, even though I was only interested in the pool. That is understandable, except that the pool was the very last thing he showed me, and the thing he spent the least amount of time on. Then it was time to talk price. I had to go through 3 rounds of «negotiations» before he reached their «current specials» which were a little more in my price range.
You may ask why one would join after being degraded like this. The answer is simple: I really needed a pool, and this is the most convenient place for me. All other options were either too expensive, or just totally out of the way.
So, the pool: The pool is actually pretty decent. They don’t have any water aerobics classes here, so the don’t crank the water temperature up. It’s always kept at a nice temperature that is slightly on the cool side when you jump in, but perfect after just one lap. I find the pool to be clean, and the fact that its salt water, not chlorine, is a huge plus. My skin and hair are grateful! The only down side to the pool is that it’s an odd length — 21 meters. I suppose that’s just due to the amount of room they had to work with when building it. There is also a hot tub, which I often relax in for 5 or 10 minutes following my swim.
The only other part of the gym I use is, of course, the locker room. The locker room itself is pretty decent, with various nooks where you can find slightly more privacy if desired. They do need to do a better job at cleaning the bathrooms throughout the day. There are always a couple of toilets filled with TP, and trash on the floor. The showers are nice — I just use them to rinse the salt water off my body following my swim. There are 3 or 4 vanity stations which would make it easy if you had to fully shower and get ready for work or something after your workout.
Overall, the pool is decent, and that’s why I come here. But I’d have a hard time recommending the gym as a whole to someone. If you don’t need a pool, or can deal with the limited Wahoos schedule, go to my first gym, my home, my love, Cherry Hill Health & Racquet Club.

I needed to get into a gym that had a little more to offer. Based on amenities and proximity, Future Fitness was the one to go look at.
I rolled in to give it a look over and next thing you know I got sucked into «the pitch». Look, most gyms have «the pitch» and let’s face it, most of the sales people are smarmy and pushy. Now, maybe it’s the way I carry myself or I got the luck of the draw but the tour and meeting wasn’t nearly as awful as other users describe. Yes, there was some pitch involved but there was no condescension or bullying into signing up. No guilt, dirty looks or trying to sell me a turd as a diamond. Yes, there is a lot of bait and switch involved, but again, I have the final say on what I can and cannot swing.
Now, all the sales drama aside…
This gym has a lot more to offer than other clubs I have used in the past. Membership is on the steeper side ($ 40ish a month) but there is a rather large access to classes, two pools and they have a lot of machines I had never seen before.
Another selling point is that it isn’t butts to nuts all the time. I come from Southern California, land of a gym on every corner. The sales guy was telling me it was «busy». Trust me dude, I know busy and this isn’t it.
The attendance has a broad range of age groups but there are a lot of seniors in the mornings. So if you have an issue with your blue haired counterparts, make note. Personally I think it’s awesome that there are older folks who still give a rats ass which is more than I can say for a lot of much younger people. Props to you gramps!
As part of the membership fee you get a once a month check in with a nurse who weighs, measures and pinches your fat in order to help you track progress. This is absolutely helpful. You also get one training session a month and on specified times and days, I can take my kid to the pool at their second location at no extra cost.
The class variety is quite diverse but don’t get suckered into thinking that all of it is part of your membership. Pilates Reformer class? Extra dough.
The locker rooms are actually quite nice and a lot cleaner than most gym locker rooms go. One thing they really need to invest in is one of those machines that spins out the excess water out of your swimwear. If you have a pool, you need to have those. It’s a given.
Depending on the time of day getting in and out of the parking lot can be a little challenging. Good olé Route 70 or as I call it, Fuck Up Your Suspension Pike.
Anyone who rates a gym 5 stars is a gym rat. Most of us hate it but hey, we do what we gotta do, right? So is this place fanflippintastic? No. Is it awful? Absolutely not. I go to do what I got to do, put on my headphones and tune it all out, you know… the grunters, broads with way too much perfume, bad music on the overhead, the dude with way more B.O. than you need to ever inhale, you get my drift. It’s a gym, not the Four Seasons.