Staples

Copy center service doesn’t even rate one star. Totally disorganized. It’s taken more than a week to complete a simple order of note cards. First, the design was not saved on their PC when I went to place order. Told design would be ready the next morning. Not done, hastily designed while I waited. Order promised for 2 days later. They didn’t proof so 500 cards printed upside down. Promised call from mgr same day. No call. I called the next day and was told order would be ready between 3 – 4. Went @3:40pm, only 200 done. Spoke w/​store mgr. who offered nothing but weak apology. Learned my lesson. For future print jobs I will «shop local» and support small business!
Staples is no longer the store I had come to rely on in the past. Even format of online copy and print site is cumbersome and so not customer friendly.

All copiers were broken this morning… only one had a sign saying so.
Usually stellar service here… More than aggravating.

Had a relatively small print order that needed a rush. Print center lady said it couldn’t be done today. Glad she didn’t want my business as I was able to have FedEx/Kinko’s do it in 20 minutes.

Needed some stuff printed. Lady in the print section was more than helpful. Less than two bucks and I was out the door in less than ten minutes that included me browsing the store a bit. Sweet!

This is a typical Staples store. I can always find what I am looking for, but prices are generally on the higher side. I shop here mostly for office supplies and printer paper/​toner. The next closest staples is in Burlington, and that store is small and has little parking. As a result, I recommend this Chelmsford store or the one in Bedford.

$ 4.50 rebate + $ 3.21 in leftover credit = a free pack of 25 CD plastic covers. The best deal ever. I usually go to the Staples in New Hampshire to avoid paying tax, but it’s not worth it to travel 10 miles for an item that costs less than $ 10.
The cashier was very friendly and was schmoozing with her aunt when it was time to ring my order. She didn’t stop talking, but since I wasn’t in a hurry, that was ok. Now I know about her cousin (who had a great time at the prom and will be attending Lesley College in the fall), about her mother (who broke her arm in two places when she tripped over her own feet), and about her aunt (who sent out adorable party invitations for her daughter’s upcoming HS graduation). Good times. I had her ring up my order when she started describing the procedure for putting Humpty Dumpty (her mother) back together again.
This place is a typical Staples, but it had a rather small office furniture section when compared to others. Several salespeople were milling about. Not too many people in the store this afternoon. Will come here when I need something and when I’m in the area and when the item costs less than $ 10.