Great job – every step of the process was smooth. Beautiful selection, professional and knowledgeable staff. Juliana was great. Granite looks AMAZING! Pricing was extremely reasonable. Can’t wait to use them again for my bathrooms!
Dave G.
Tu valoración: 5 Chelmsford, MA
Originally we had chosen another granite company to upgrade our kitchen countertops. For various reasons, we chose not to move forward with that particular granite company(located in Burlington), and chose to look elsewhere. We spent a couple of weekends checking in with 8 or so different companies, and finally settled on Granite Plus, and I am so glad that we did. We communicated mostly with Priscilla, who was fantastic. She communicated clearly with us and actually did a price match for us to ensure we were getting the best deal possible. We were also able to go to one of Granite Plus warehouses and pick the exact slab that was used on our counters. We were extremely impressed with the quick turn around time from the time we chose our slab, had it fabricated and installed. The installation went smoothly and the two guys who handled the install did a great job. We love the counters and are very happy with our choice to work with Granite Plus. We will absolutely recommend them to anybody looking to upgrade their counters!
Wanderley B.
Tu valoración: 5 Lowell, MA
Working with everyone at Granite Plus was a real pleasure. We had our kitchen cabinets refaced, installed granite countertop in our kitchen and on the wet bar in our entertainment room. The finished product far exceeds our expectations. Everyone was friendly, professional and dependable. From the sales person who came to our house and showed us all the samples of granite and gave us the estimate, the guy who mapped the layout of the kitchen, to the install crew who showed up on time and did a high quality job of installing everything. Everyone we dealt with was great! They even proactively changed our installation week up when they had a cancellation! The kitchen is just beautiful. Everything looks great! The entire process only took 7 days from start to finish. Each night we were able to cook and operate in the kitchen. The guys did a great job of cleaning up after installing, leaving things in good order for us to use. I would highly recommend Granite Plus to anyone looking to updating their kitchen. They do what they do with great pride and attention to detail. The cost was less than several other quotes we had received. All in all, we are very happy we worked with Granite Plus and will definitely be calling them back in the future for some bathroom updates.
Audrey K.
Tu valoración: 1 Brighton, MA
This company was the fabricator for my countertops. I talked with the salesperson numerous time explaining why I wanted granite. When I told him I liked a particular stone, he gave me a proposal that said it was granite. Later documents did not include the word granite, but I didn’t look carefully enough. When they were installed 2 months ago they were beautiful. Now they are covered with water marks and chipped. It turns out what I purchased was not granite but quartzite. I didn’t even know such a material existed! I spoke to the salesperson and the owner who both said the same thing, you picked the stone so tough luck. They advised that if I took a bottle of milk from the fridge and put it on the counter to pour a glass of milk, I should immediately wipe up any condensation. Who lives like this? They are adamant that I should have known that quartzite is not granite and that since it is a «natural stone» is is subject to etching. I also should have known that light colors show marks more than dark colors. Then the owner even told me that if my salesperson hadn’t told me about these issues, they may not have known about them. Wow… the customer is supposed to know information that the salesperson doesn’t know. I was so looking forward to my new kitchen and now the countertops look more worn than the 16 year old countertops they replaced. Want to waste you money and end up with a product will cause you no end of problems? This is the place to go unless you have a strong background as working with stone. If the salesperson had said, «that’s beautiful stone but it’s not granite and it is likely to show watermarks», I would have run away from it as fast as I could. Now I have to turn into an obsessive compulsive when I work in my kitchen and make sure my husband and all my guests are equally compulsive with regard to my counters. Want to help with the dishes, great just don’t get any water on the counters and if you do wipe it up immediately! Quartzite is too dense for me to buff it so until I spend the money to have a professional come in and buff it, it will remain etched and the chipping continues. Two corners of the island have chipped as well as several placed along one of the sides that aren’t on edges.