I purchased a 7,000 square foot industrial building to convert into my Home; The low-pitched roof had about 50 leaks in it. The Roof Doctor not only came in with the Best BID, but they showed up ONTIME, worked their asses off, and did the work better than expected! Their supervisor is a brilliant communicator. Their Crew is loyal, clean cut, and dependable. The owner is friendly, kind, and Honest. On the second phase(a year later) of my roof, a LEAK developed a month after they did the work. I called and left a message and THATMORNING the original supervisor came out, found the issue and repaired it on the spot… a couple of hours worth of work: No charge! Use these Guys. –James Kelsey
Huckleberry J.
Tu valoración: 1 Rochester, WA
Put a new roof on a house that was known to have bats and failed to seal the ends of the ridge vents up. Now we have 2 bat colonies living in the ridge vents. All I asked for was them to make it right and remove the ridge vents extricate the bats and put the ridge vents back on and seal them. Tried to work with them but now my requests for info on a resolution go unanswered. So thus my my one star, if I could go negative stars I would.
Robert C.
Tu valoración: 5 Chehalis, WA
Requested bids from quite a few roofing enterprises before selecting the Roof Doctor. The bids ranged from about $ 6k to $ 14k for a nominal 2,000 square foot ranch home. Roof Doctor came in at $ 11,500 but the final bill was $ 14k after adding tax plus $ 1k for some serious chimney repair and a bunch of new fan exhaust vents. I ended up selecting the Roof Doctor because I knew they were insured, they are kind of local, and my roof was in really bad shape and I didn’t know what kind of surprises they were going to find once they started taking off the old shingles. A crew of eight showed up at 7:30AM in the morning. They were in 2 trucks. One for dumping the old shingles into and the other with all the stuff for putting on the new roof. Shingles were off by about 10:30. Crew foreman advised me of the ventilation and chimney issues and I approved the options he had advised. They had all the materials for dealing with all the options already in the truck so nobody had to go running for stuff they didn’t have. The job was complete, including a thorough sweep and vacuuming of grounds adjacent to the house, by about 5:30PM. One caveat about the Roof Doctor though. They don’t seem to be too up on the latest communications technologies. Their idea of modern communications is an answering machine along with a matching secretary sitting at a desk to take phone calls during business hours. I tried in vain to goad the sales guys into texting me or emailing me. They have a contact form on their web page and that’s how I initially got hold of them to ask for a bid but the clerical didn’t email me the information she called me. She would only use her email after I made it very clear that this is the form of communication I prefer.