911 Restoration of Ventura

911 Restoration is awesome! After a serious leak, they laid new tile, rebuilt the walls and painted our condo. I was very impressed by Avishay Elkayam’s project management. The workers were wonderful, professional, hard working and very nice. The quality of work is top-​notch. Had a great experience with this company. You can trust them. Highly recommend!

I will update. This is a great company and they will work with your but its not without its faults. Alex is great and he is the one for water damage to talk to. If you need contractors they have them too. Avi is the go to guy he cares about the customer! Overall I would highly recommend this co. A few suggestions to help you through this process is make sure you are there when the adjuster comes and not be afraid to put in your input. If you use their construction then get the time in writing and have something with teeth to make sure they get it done when they say they will as most contractors its always take longer unless you put a cost in the contract mine was 20 to 30 days and it took 45. I was not in a rush and they did extra things for me to keep me happy while the workers were working on other jobs as they are very busy or were when I had my job completed. They do great work as I said and if your not too demanding they will work with you. I will update on the follow through. It is a conflict of interest to work with the ins co’s people and you will pay in the end. I am a big fan and will use again in the future and recommend to my friends especially Avi in charge there. Aracely was very nice too in the office but make sure they send and take tons of pictures as I am still waiting to have them sent to the adjuster for payment on personal property. Do NOT throw anything away until the ins co and you agree to terms and make payment in full.

How fortunate we are to have found 911 Restoration and the team of Kevin, Janet, Aracely, Zach and others. They responded immediately to our request for remediation and repair, and have been efficient, responsive, prompt, and diligent. There’s no way to put a value on the peace of mind they have given us.

Absolutely blessed to have found 911 Restoration. What an amazing team. My home was flooded w/​a broken water line and water was everywhere. This team came out and from clean-​up, to demolition, reconstruction and remodel, the did it all! And a beautiful job at that. I can’t say enough about this team. They were my advocate with the claims adjuster showing them all the damage in the house (thank you Efi). Then there is Avi, their contractor. What an amazing contractor and team he has, and always just a phone call away. He has an eye for detail and provided quality, professional work. My home is beautiful. He made sure there was always someone at work in my home everyday. Avi is now my go to guy for any work I may need done on my home. You don’t need a disaster to contact 911 Restoration.

Our house was flooded earlier this year, 911 Restoration arrived within 25 mins and did a great job. The techs were professional and very helpful, they were amazing! I would definitely recommend them.

I had a water damage in my house. I didn’t know who I can call to fix this and finally friend on mine recomeded me 911 Restoration. They showed up on time and they took care of everything, fast and profesional. I would highly recommend this company to anywone who needs help with water damage… fast, affordable and reliable.

Listen up guys the service in that company is not 5 stars its 50 stars
they work and their services and employees so clean and professional
the customer service care with the insurance company is simply a one step above all the others
thank you very much I appreciate
Very recommended if something bad happen 911 restoration will take care of it
!!!

We came home from a vacation to find our condo in a water damaged mess. These guys came in took charge got a plumber fixed the problem, dried out the floors walls etc, and got us moved out all within 24 hours. They were amazing! Professional, friendly and fast!!! Made our aweful situation much easier to deal with. Highly Recommend ***

Jason should be highly praised for representing this company 911 Restoration. The excellent service reflects the name. The owner, Zack, also gets my praise as their professionalism and efficiency goes above and beyond expectations. Highly recommend this company… A++++

After moving into a new house, I have had the horrible misfortune of 4 instances of water damage emergencies in the past 2 years. The first time, coming home from vacation in Vegas with my family during Labor Day weekend, our house was flooded due to the water line behind the fridge springing a leak. The second time, there was a leak in the ceiling and it was discovered that the toilet upstairs had been leaking into the ceiling for quite some time. The third time, a pipe in the wall next to the water heater was leaking water and flooded a room. The fourth time, my water heater broke, there was literally water gushing out, luckily I was home at the time so I was able to minimize the damage, thankfully my water heater is now relocated outside. On all four occurrences I have used 911 Restoration, they have come out at all times of the night and day, even on Labor Day weekend. They do what they can immediately to take care of the emergency situation and are back promptly the next day if necessary to finish the job. They have done everything under the sun, moon and stars to repair my home, cleaning and sanitizing with efficiency. I have never had to leave my house during their repair, they are very professional and bring in all their equipment. I feel safe in my house with my family, we have never had an escalated situation due to their hard work. They have now come out 4 times in the last 2 years, so heaven forbid your luck is as bad as mine when it comes to water mishaps, 911 Restoration will definitely take care of your home.

I had a water damage in my master bedroom it was my first time so i didn’t have any
knowledge of how do i hire someone to repaire this problem. i was looking on line and picked 911 restoration out of the blue. it turned out to be one of the best decision
i have ever made. from the second i called they were on it. they explaine everything in detail step by step of what was gonna happen. they took care of every thing and more. one of there staff manager came in the house his name was OFFER… he really went out of his way to make sure the job was done and followed up with every
step of the way. i would definitley recommend this company to anyone who needs
some one to take care of any house leakage or repair… THANK YOU ZACK AND OFFER…

I can’t say enough good things about this company. Before I found them, I was in quite a pickle. I had a terrible experience with another contractor from a different company. Thank goodness I found 911 Restoration when I did. They came in, finished the job in record time and priced it well. Zack runs a great company with topnotch workers. And Offer is truly amazing. They are both very experienced and knowledgeable. On top of that, they are genuinely great people! I can guarantee I will be using them again for any projects that come up in the future. Thank you, 911 Restoration! Your work exceeded my expectations!

In the middle of the night I awoke to the sound of water. I thought that my wife had turned on the washer, until I stepped in the water. The shutoff valve under the sink blew, and I mean blew. Couldn’t find the shut off called the fire department. Next day on the recommendation of a contractor friend, I called 911 Restoration. They got there almost as fast as the fire department. Zack got his people together and the work began within an hour. Jason was put in charge and for the next few days was part of the household. When my claims adjuster acted like an idiot, they stepped in and took care of it. I am still in the middle of this thing, but I am glad I called these people. Everything will eventually get back to normal, but I know these people did what they said they would do, when they said they would do it. My wife and I are grateful. This isn’t about a restaurant. this was about our home. Thank you!!!

We had a pipe leak in the concrete slab under our kitchen floor. It was a pipe that carried water from the hot water heater in the garage; eventually, our garage flooded as well as the area under the hardwood floor in our kitchen and family room. Zack, from 911Restoration, arrived when he said he would, about two hours after I called (it was not a gushing leak, so not terribly urgent. He assesssed the situation, did some immediate remediation, and arranged for a plumber to come quickly and create a temporary bypass so we could have hot water in the rest of the house. Over the next several days Zack was very attentive and communicated clearly what he knew; he was excellent at explaining our options and what to expect from the insurance claims process.
We developed trust in him and the business he represented, so we chose to use an affiliate of 911Restoration to perform the reconstruction and remodeling. They worked quickly and thoroughly, and we are very pleased with the outcome. They used quality materials, and wherever possible, we were given the opportunity to make choices. They are very knowledgeable of the claims process as well, and helped ensure that nothing to which we were entitled was overlooked.
Overall, they get our recommendation because of their responsiveness, expertise at remediation and comprehensive service.

They showed up with in 35 minutes. You can’t even get a pizza in 30 minutes these days. Thanks a lot Zack. As soon as I get some of my stuff into storage ill be posting a great review for you.
Ok so I went online searching for a restoration co. I came across 911 restoration and they offered a FREE inspection. I have noticed these days a lot of people use the term free loosely. This was not the case here the gentleman who showed up Zack, was pretty up front about the extent of the water damage I had. They showed me how the hot water heater i have in my guesthouse had 3 holes in it and the leak spilled over out of the restroom into the bedroom and the living area as well. It began damaging my walls wood flooring and carpeting etc. they removed the damaged heater and even gave me a referral of who to call to have it fixed/​repaired and they were great as well. I was concerned about mold etc. they did a test for me and said since i realized before it got too bad and i called immediately and they showed up so fast i was able to save a lot of my stuff which was great. thanks guys !! i hope i never have to call you again but if I or someone I know has a similar problem I will be giving you a call !