U.S. Post Office

Less than a week before Christmas and during the typical lunch time I had great, fast service with a smile. I just had to say thanks for being well staffed and ready to take on holiday customers. Merry Christmas.

My experience in this post office was the worst postal interaction of my life.
Choose another place for mail services.
Rude and incompetent people abound here.

Simply implausible that this establishment could stay open. The workers lumber around, no one seems able to answer the damn phone, and if you are looking for a passport you should expect a run around. If ½ a star were possible it would be generous. They make DMV seem like a dream.
The next time USPS wants to close an office consider this one a priority and move the services to UPS or somewhere else.

Run far. Far. Away.
The workers are absolutely lovely and a dream to work with… but getting to them? A nightmare! The lines are always long, and it takes forever to get anything done there. I clocked the last four times I had to go to the Post Office to drop off pre-​paid packages, and here are the results, presented with the time I stepped in the door to the time I left the office:
10:17 arrival, 11:01 departure
1:16 arrival, 1:42 departure
9:23 arrival, 9:47 departure
12:28 arrival, 1:04 departure

You wonder why the USPS is failing???
Well, if you need to call our LOCAL main post office on Seminole Trl you’ll get an answering machine.
Try it: 978‑7606
Now call UPS or Fedex and see what you get!
Let them fold!!!

Who doesn’t HATE going to the post office? I certainly was dreading it today, but I tried to time it as best as possible and got there around 11:35 a.m. when there as no one in line and all of the employees were available to assist. They were very nice, patient and helpful. I had a lot to do, shipping out Christmas gifts to three different parts of the country, but they took good care of me, helping me with boxes, packaging and of course postage. Today was a good visit.

I’ve been having a problem with mail being returned to senders as ‘could not be delivered as addressed.’ Called this local post office, and got in contact with Patricia, who I think works in delivery.
Patricia listened to my problem, explained why it might be happening (different name on mailbox?), and took down my name and number so she could contact the supervisor of that route to try and get an explanation. An hour later she called back with a resolution: She’d spoken with the supervisor, who had looked into it and found that one of the mail carriers thought I didn’t live at that address. They said they’d update my records, and there wouldn’t be any more problems.
Patricia and the other staff were very polite and accomodating every step of the way, and I’m very impressed with the customer service. I’m particularly impressed that they solved the problem and notified me in less than an hour. I’ve had bad experiences at other post offices in the past, but everyone at the main office in Charlottesville has been fantastic.

Is it weird to write a review about a Post Office? These people were just so nice and accomodating! I had a weird postal issue where some other woman’s stuff got shipped to me (mixed up in a box with some of my stuff). I wanted to at least get this lady her stuff back, and the post master was totally on-​board with that idea. She was very friendly and helpful, took care of the items and took my info to follow up on my missing items.
There’s no way I’m getting my stuff back, so I’ve given up hope in that respect. But it was nice to be so immediately responded to in a positive way about something that they could have easily ignored, or put back on me to take care of myself.