Serenity Nails & Spa

Prices were good but foot and hand massages lacked care. Still a nice job at the end but the true test is how long it lasts. Classic pedi and gel mani.

Fantastic pedicure! Quick and efficient, left with feet that felt new highly recommend

Got my nails done here for the first time and it was just okay. The place itself is not aesthetically pleasing, the employees were nice enough. You get what you pay for though. I got gel nails and was underwhelmed by the quality of the products used. After 4 – 5 days my gel nails began to develop tiny bubbles. By the 10^th day, I was able to peel them all off myself without any acetone. I probably won’t come back here.

I was able to make an appointment in the morning for the afternoon. Everyone was very professional. They did a very good job. Everyone was very friendly. I enjoyed my gel manicure and pedicure. I would definitely go back. It was also very nice that there was plenty of parking. Conveniently located to UVA, and easy enough to find.

Asked how long for a pedicure on arrival. Got an oddly specific «12 minutes.» This sounded good. I then proceeded to wait 45 minutes. I had a lot of work to do, so this was a 45 minutes I didn’t have. Other employees stood around and went out back to smoke while a couple of them worked, which was odd given multiple people built up behind me in line. I then felt too invested to leave — I was hoping at any minute I’d receive my pedicure. The service itself was mediocre. Polish is sloppy, massage was lackluster, and my toenails were filed thin (ouch!). If only they had been accurate with the length of the wait, I would’ve known to leave!

Four of us went there today for mani/​pedi. Three of us left very satisfied but one of the men was rushed and appeared to be lazy. My friend got a clear coat mani and left with rough edges to her nails. It was overall a good experience but the one bad hurt the group experience.

I have never had a negative experience at a nail salon until I came here to get a manicure. The man that did my nails never said a word to me. Never pushed my cuticles down or filed my nails correctly to where my nails weren’t ridged at the end. It took him all of five minutes to do my manicure just to go sit in a pedicure chair and take a nap.

Overall a pretty good gel manicure. They definitely get points for taking me within 20 minutes of my call but I still had to wait about 20 more minutes for the technician to be available once I arrived. The owners were bright, friendly and helpful with picking a color. The prices are very reasonable — I’m coming from Miami where a gel manicure runs around $ 40 and here it was $ 30.
My technician, Helen, was a bit brusque and perhaps rushing through her work because they were so busy. I had to ask her to go back with the initial filing and essentially, try again, but then I think she realized I was not a novice customer and she was detailed from then on. Still, a bit brusque — I bled on two different nails, which should only happen occasionally, so not a great sign that it happened twice in my first interaction with her. I was glad to see that she «sealed» the manicure by brushing the nail tips with the topcoat to keep water from leaking under the gel and lifting the manicure, but then she curiously filed the ends at the very end the manicure. So we’ll see if water still ends up ruining it (I usually wear kitchen gloves and do whatever I can to extend the life of my manicure).
I would return if I needed to have a manicure done ASAP but will probably look for a different spot for my regular manicures where they are not so rushed — more client-​focused than volume-​focused.

Have been looking for a nail place for 4 years since moving to the area. Had to drive about half an hour to this place, but boy was it worth it! Best pedicure I have ever had! Great mani too but the spa pedi was amazing. It’s going to be my go to place, even with the drive!

Only giving four stars because of the AMAZING pedicure I had here. My pedicurist was surprisingly a younger white woman with black glasses (I’m not trying to be racist) and she shaped my toenails beautifully along with a very long and deep massage. The best pedicure I have received in the CVille area. It sucks bc I go to UVA and it’s pretty far from grounds. But I’m starting to think the trek was worth it! I had this polish on for months and it DID NOT CHIP! And it wasn’t gel. Applause.
One star is docked because of the acrylic nail services. Out of all the technicians at the salon only one gentleman does acrylic nails. It gets very time consuming and impractical since I had to wait for him to be done with my friend before he could fully start mine. He did a great job with her nails but not with mine. He didn’t listen to my needs and he made them way too short. When I commented on this he huffed and puffed and became very rude. The shape was horrible I asked for square and he cut these awkward indents before he applied the acrylic. The most horrible nails I have ever had, length & shape wise. I highly recommend for pedicures. A little pricier but worth it!

Probably the best cheaper nail salon in Charlottesville. I wish they did a longer massage when I get manicures and pedicures (sometimes they don’t even do it) but I’d rather that than a crappy job on my nails. Phong is fantastic to go to for waxing. I’m always super worried when I get my eyebrows done because they are naturally thick, but she shapes them to embrace it rather than trying to thin them out which I appreciate.
I currently have acrylic nails since mine are always so short. I really love them and they did a fantastic job. However, the gentlemen I had could be a BIT more gentle. Otherwise, I’d definitely recommend going here!

Nice staff, prompt service, great selection of colors and an affordable price. Color lasted for a long time! Massage chair was so relaxing!

After previously good experiences here, this one was terrible. I made an appointment ahead of time for a manicure and I have been waiting over an hour since my appointment time to even sit down in a chair. The staff was rude and did not seem to need my business, so I will not be returning.

Best pls e so far to get a Brazilian wax. Went there today and Phuong is so sweet and quick! She’s completely understanding and apologizes just about every time she waxes. She even goes back in with tweezers to get the hairs the wax could not. Took about 30 min and was so inexpensive, I just had to give her a $ 20 tip! Will definitely be a regular client for the wax.

Came in an hour before close and it was really busy. The nail technician had to redo my nails three times. I noticed the next day that my nails were two different colors (he grabbed the wrong color when he had to redo them). My toe nails did not dry completely even after sitting there for two hours, there were marks/​indentations. Waste of $ 60 bucks.

So nice and patient. Best nail place in Charlottesville I’ve experienced!

Since relocating back to Cville a few months ago, I’ve tried a few different nail salons. I returned to Serenity for one last pre-​baby gel mani and pedi at 40+ weeks pregnant. My experience sealed the deal that Serenity will be my salon of choice going forward: extremely efficient and friendly staff with impeccable attention to detail, a clean environment, and I received the most wonderful (and needed!) foot and lower leg massage. Seriously, it lasted 5+ minutes, which seems more than generous. Looking forward to my next services there!

After 4 years of seeing these siblings, there is not one bad thing I can say about Phuong and Nick. They are absolutely amazing, not only at what they do but how they run their salon. The place is always squeaky clean with a relaxing atmosphere and best of all, the prices are so affordable!
I have seen Phuong for pretty much every service they offer, but regularly I see her for Brazilian waxing, eyebrows, mani and pedis.
Brazilian– I went to Phuong for my very first Brazilian when she still worked at the other place, 3 years ago. Granted, I was shaking with fear and uncertainty about what was going to happen to me. To my pleasant surprise, it was a lot less painful than I had anticipated. Phuong continues to amaze me every time with her thorough work. She will not be afraid to use her tweezers for 30 minutes if it means that my Brazilian looks good. She is a perfectionist and it is seen in everything that she does!
Eyebrows– Phuong is the only woman I trust with my eyebrows other than my aunt and my mom. I have tried getting them done elsewhere when I have been home for break or out of the country but I have always been disappointed. Phuong works so thoroughly that it is just really relaxing to lie there and have her brush and perfect your eyebrows.
Mani-​pedi: this is the only place that makes my gel manicure last for a whole month! Nick, Tao, and the other technicians are also very good at what they do! Everybody in this salon is very professional and hardworking. I am delighted to have met such a great family and business. I am a fourth year now and honestly do not know where else in the world I will get services and treatment the way I do here. Keep up the good work Serenity Nails and happy holidays!

This nail salon tucked into an unassuming strip mall in CVille was the perfect place for wedding mani/​pedis!
I found Serenity through an online search, and the positive Unilocal reviews prompted me to call and find out more info about the salon and its services. I was looking for a place for me, some of my bridesmaids, my mom, and my mother-​in-​law to have our nails done on the Friday before my wedding. However, we were under a bit of a time crunch. The plan was to do nails and lunch, and finish in enough time to be at our wedding venue by 2pm. I called a few different places — some upscale spas as well as your typical nail salons. Well, once I spoke with the owner of Serenity, I knew it was a go. Nick was so friendly on the phone and assured me that they would be able to accommodate our group with plenty of time to make our lunch reservation. He even said we could bring bites and beverages with us, which is what some bridal party groups have done. I thought that was a great bonus, although we didn’t take advantage of the offer since we were heading straight to lunch afterwards.
On the day-​of, we arrived to a very clean and bright establishment. Despite the strip mall location with businesses on either side, the salon was well-​lit and just exuded a calm and happy atmosphere. That’s exactly what I was hoping for! My bridesmaids and I each got shellac manis and regular pedis, while my mom and mother-​in-​law opted for just pedis. The end result was beautiful, and my shellac manicure lasted longer than any shellac mani I’ve previously had. One of my bridesmaids also commented that her mani was the best she’s ever experienced — and she gets her nails done a lot!
Bonus? The massage chairs you sit in while getting a pedicure are super intense and definitely work out any kinks in your back.
If I lived in Cville, Serenity would definitely be my go-​to for nail pampering.

Great relaxing pedicure, including nice hot towel service. The only negative was that the massage chairs have a bizarrely complicated digital controller that was hard to use. I’ll still go back because they are affordable and near my house!