Hunter Wyant – State Farm Insurance Agent

In a nutshell: bad service, not one single person who can actually help you (not even the actual agent).

I am so pleased with my home and auto insurance with State Farm! They are professional, personable, and always available to assist. I recommend them highly! Joanne

By phone on 7÷27÷15, I bought insurance for my new condo to start on the day the sale closed: 8÷4÷15. Instead the policy was started 7÷27÷15. I chose State Farm over another company recommended by my realtor that offered the same amount of insurance for $ 120 less a year, because of the good experience I had for 17 yrs with State Farm in CA.
I asked to pay the policy online every quarter. The first quarter was to be charged to my credit card.
I checked my credit card on ⁸⁄₁₁. There was no charge. I called the agent to find out that it wasn’t accepted. The agent had submitted the wrong card #. I was finally billed on ⁸⁄₁₁.
I also learned that the policy started 7÷27÷15. I asked the agent to change it to 8÷4÷15 as agreed on phone. He said he would.
The agent changed the address on my online State Farm account from my home address to the VA condo. I live in CA. I asked him to change it back to my home address so I can receive statements and renewals there,
The payment plan wasn’t set up, so I called the agent a few times about it. It was finally set up on 9÷28÷15. My quarterly payments are now dec 28, mar 28, june 28 and sept 28. That does not tie in with my 8÷4÷15 start date.
Even though the agent said that he changed the insured date from 7÷27÷15 to 8÷4÷15, my online account says it is 7÷27÷15.
I have never had any problems with the 2 different agents here in CA. There have been no clerical errors at all, let alone 4 in insuring a new property.
I may cancel the policy when it is up for renewal because I don’t trust this agency. I will find a different state farm agent, or a different company.

I moved to Charlottesville and needed Virginia insurance but had need to maintain some in Minnesota, as well. Joe and his colleagues were fantastic about helping me think through options and doing the leg work to make things seamless on my end. Frequent updates and transparent communications about where things were at in the process created trust and mitigated my anxiety. I would absolutely recommend the Hunter Wyant team!