Clean Machine Touchless Car Wash

The manager reached out to me after I posted my last review and apologized for my bad experience. He asked me to let him know the next time I go in and offered a discount on my next service. I’ll update my review.

I pulled in at 2:00 with a very filthy interior on the Sunday of Memorial Day weekend. Asked if they had time to clean interior. The guy asked how long I had and I said time was not an issue. He said yes and said he’d call over a guy to take a look and write up a ticket. I was told upfront it would be 20 dollars more for SUV and another 20 being extra dirty– also learned that this is called detailing rather than an interior clean. Was asked if I wanted to leave a tip or wait til I saw what kind of job they did. They said it would take at least a couple of hrs because I of extra dirt.
They have a large inside waiting room with a free water dispenser, free coffee and a drink machine where drinks only cost 50 cents.
In 2.5 hrs a young man came and got me — apologized for taking so much time, and said he thought I would like what I saw. He was indeed correct. I didn’t think it possible to get the car that clean– it was literally as clean as when I bought it and I didn’t smell the fake chemical smell I often do from other places. I definately tipped. It was pricey which was why they didn’t get the extra star but if u eat in your car, spill food from takeout containers, track mud in and haul your own trash, this is the place to go. It will be my once a year splurge on my vehicle
2

Don’t bother making an appointment. Dropped car off at 10 am for a 10 – 12 appointment and was told it would be ready at 2 and they would call. Stopped by at 3:15 after no call and they tried to say they didn’t know who told me 2 and that it would be ready at 4. There is no way a $ 119 interior cleaning is worth all this trouble! The manager compensated (offered a full refund, but we compromised on half off since they did clean the car and it was done well) and tried to figure out how the communication failed. Will give them another shot.

Sercice wasn’t that great but they made it right…

I’ve been here twice now with two different cars and the results of been about the same each time. The results of the $ 30 car wash are about what you would expect from a $ 12 car wash. Yes, your car will be a little more shiny and, yes, your carpets will be quickly vacuums, but you won’t feel as though you gotten your money’s worth. The staff will ignore crumbs and dirt in cupholders and crevices, and they just want to move you in and out as quickly as possible. Basically, it comes down to the sad reality that they have little pride in their work. I will not be returning.

I have come to this car wash several times in the past. The last two times I’ve been I have not been happy. It looked like it was going to rain today and I asked for interior cleaning and I paid 24 $ and the 4runner was hardly clean on the inside. The cup holders were not clean as well as the floor mats. I don’t mind paying for a good detail but it scares me to even consider it…