Brown Collision Center

I’ve twice used Brown to repair minor body damage in my car due to parking lot mishaps. One happened a year after I bought my car, and the other, which had more damage, five years afterward. Both times, the work was flawless! The paint was blended so seamlessly, you can’t even tell the repairs were done. And both times, my car was ready one day earlier than promised.
Enterprise and GEICO are right there on site, so it makes the entire process incredibly easy. On my most recent visit two months ago, Brown’s inspector checked out the entire car and discovered that there was a paint defect in the door moldings. With my permission, they coordinated with Brown Dodge to get my car up there for photos to be taken and sent to Chrysler, who agreed to pick up the cost of most of the replacement for those pieces even though the car was out of warranty.
My husband recently hit a deer and sustained major damage to his car. He was going to take it to another body shop but I insisted on Brown because we had no experience with the other shop, and they’re communicating with us every step of the way, even over the weekend (they’re currently working 7 days a week because so many people have hit deer recently!).
I highly recommend them for both small and big issues!

I had to get some repair work done on the back end of my truck due to someone backing into me. Browns and Geico did a fantastic job managing the work and completing it to my satisfaction. after reading the previous reviews I approach he’d this experience with a real critical eye but the did a fantastic job. I’d recommend them to anyone.

Someone smashed the front bumper of our car while it was parked downtown. Of course they did not have the decency of leaving a note or waiting for us to return. Anyway, Brown Collision Center fixed our car perfectly. The car rental inside the shop is extremely convenient. The car was fixed within a couple days. The associate who helped us when we picked up the car took the time to explain exactly what was done. The car looked great and as good as new.

The first time my husband used this pathetic excuse for a collision center, his pick up had been rear ended. When we eventually sold the car, the buyer pointed out how poorly the repairs had been done. We recently took his 4Runner to get repaired there, and their service is just a joke. They gave us our truck back with 3 bolts missing. MISSING! What idiots. Also they hadnt matched the paint correctly and had not replaced a dented panel in the wheel well. My husband had Marcus reorder the parts, and when he eventually showed up after making an appt to have the repairs completed properly, Marcus had «ordered the wrong parts» i.e. forgotten to order the parts. So we had to come back for a third trip, and when I picked the car up, it had not even been cleaned on the inside! I was told that they dont do interior washes when it’s a redo – my response is that re-​dos are exactly when they should putting their best foot forward because people shouldnt have to come back for a second and third time to have their cars fixed properly. Would never, ever return.