Wendy’s

went here with my wife and 3 kids 2 employees sitting in the lobby 1 smells like he just smoked a pound of pot the other is wearing a wendy’s visor and uniform shirt with gym shorts dancing around blasting vulgar rap music, the place is full of customers line is extremely long and slow moving. cashier acted like we were bothering her by us being there… seems this place is nothing but young riff raff working there with no adult presence to be found. however the food was great once we finaly got our order, this place needs some adult employees

I used to dread going to this Wendy’s. The line backed up so bad inside because Wendy’s insisted on saving $ 7.25 an hour by only having one cash register. The line was always backed up out the door and the wait for «fast food» was often 10 – 20 minutes. The drive-​thru was slightly quicker.
However, this store underwent a recent renovation. Laminate floors, wi-​fi and power outlets, and TWO registers! The service is faster and friendlier; it feels more like a McAlister’s than a Wendy’s. The food is decent but I believe Wendy’s is a step above most fast food places. I can actually order and eat my lunch now in the time it used to take me to just wait in line.

In town for the NASCAR race and stopped here to eat lunch. The food was ok-​typical Wendy’s fare. The counter girl, however, was terrible. Didn’t great us when we walked in and acted like we were bothering her asking for anything. If her manager ever sees this, she really needs an attitude adjustment!

Slow service and could not handle special orders.
Somewhat limited parking and line for ordering blocked the front door and rest room access.
Asked for no mayo and add pickles and got no mayo and no pickles.

This really is NOT a «rating» review, but more for information purposes. I went there 6÷1÷15, and they are currently closed for remodeling for about a month — or so I was told. I can’t wait to see the final result! Hopefully, they will revamp their drive-​thru so morons don’t try to do a u-​turn in parking lot, therefore blocking traffic and jumping ahead in drive thru lane. Can’t you just drive AROUND the building and come into the drive-​thru entrance like you’re supposed to do???

Good for late night eats, leaving the airport after nearly everything there was closed. When you’ve been on two planes with a short layover and no time to actually eat anything, there’s always Wendy’s. My order was quick and when I got home, it was accurate. It was the epitome of A-​OK.

I like this location, I go on break and get here about 1:30-not many people are there
Staff is nice
Even when it is busy, they seem to get people through pretty quickly
Good food, always hot when I get it!

NOTHING fast about this food.
Last time I came here I missed a flight.
This time, I wasnt in a hurry, but it still took forever. Everyone in line was visibly disgusted.
The employees are polite but they move like they have lead in their feet.

Went here late at night for dinner after a flight. Obviously the C team was on duty. Food was cold. Expected better

In all the years that I have lived in Charlotte and driven past this location on my way to (or from) the airport, I have never stopped. So one day I did. It is about the same as every other Wendy’s location.
They have undergone a bit of a makeover — they aren’t completely new like some locations, but they aren’t completely old either. Though one thing I like about Wendy’s is their menu, which usually sounds more appetizing than most other fast food joints, the one thing I really hate about Wendy’s is the way the line works. You get this single line that goes to a single register and a single place for pick up.
There are others that do this too — but do they not understand that there are better ways to handle it and get things moving better?

I come here a lot since I work in the area and it’s usually fast, the staff is great and barring a few issues with specifically requesting no mayonnaise and being treated to a nice dollop (which hasn’t happened in months and was quickly corrected once it was brought to their attention), this is my favorite quick stop for lunch… The sanitation grade stays high (which is more than I can say for some other places around it) and I have yet to experience an unhappy or rude staff person… I also enjoy the croutons that come with the side salad… Garlic, sea salt and pepper seasoned… That’s what I call straight awesomeness…

As of right now I don’t have any major complaints about this Wendy’s other than it being a little slower than most. I try to come earlier than the lunch rush or later and it still seems to be a full house. The other day when I pulled through a woman asked if she could get in front of me in the drive through because they didn’t get her dressing our toppings for her salad. I let her go through, and all seemed to go ok. After reading the other reviews about this location I’ll be sure to start checking my order before I leave the lot. Also, when making a left turn out of the parking lot it’s a little tricky sometimes. Be careful when you hit that gas pedal.

The service at this location has gone down hill as of late. I took my Mom here to eat today, and arrived a little after 11 am. No one in the place but us. Stood at the counter about 10 minutes before someone finally came up to take our order. Then had to wait another 15 minutes for the food, like they were open but not ready for any customers.
Also, Wendy’s really need to revamp the way they refill drinks. You have to go back to the counter and wait for some one to refill your drink in between filling the food orders. Why should you have to stand there and wait when 99.99% of all fast food chains have a self serve refill station or two. I stood there waiting while some girl was filling orders. I know she saw me standing there, but never offered me a refill. Finally got a refill from another employee.
C’mon Wendys, get with the times and install a self serve refill station so customers won’t have to stand in a long line waiting on refills.

Since I work within a half mile, I ate here at least once a week and the food is most always very good and the service is better than most, I don’t know that I will return. I almost always get my food to go, so I didn’t think anything about my order a couple of weeks ago other than the fact that
the were not as «together» from the order takers (it took 2 to complete my order) to the kitchen help. I could hear a lot of back & forth from the kitchen and there seemed to be an air of confusion all the way around.
I usually go arount 11:15, so they weren’t busy, but there were a couple of
men in suits back & forth and a woman who seemed to be in charge, but
it seemed she might have been the cause of the confusion.
I ordered the southwest salad to go and when I got back to the office, I opened the container of chili and was surprised to find nothing but some
ground beef, several beans (no more than 4) and plain water. Nothing resembled chili in the least. All the other ingredients had been left out!
I ate the salad without the chili, and when I finished I called the 800 # on the receipt and told of my experience. I was told that I would get a call back within 24 hours. I’ve not received it yet, so I can assume they could
care less. I’ve wondered if anyone else ordered chili and complained?
Will I go back here? Maybe, maybe not. But I’ll always check my chili before I leave.

Best Wendy’s in the area. They handle long lunch lines well, service is fast & friendly, and the food is made to order.
Often, when the line gets long around noon or 1pm, they have someone take orders on paper to speed up the process at the pay window. Very efficient.
I eat here often enough they know how like the same one or two things and I always get greeted with a smile.
The dinning room is generally clean, with consistently clean tables. The location is pretty convenient to I85.
The only weird thing is the parking lot– often if there is a line at the drive up window, drivers will attempt to go the wrong way through the one-​way lot.