Uptown Custom Paint and Collision

I must say I was so excited to find a hand car wash that reminded me of home (Chicago) that had a team that take their time and get to the nitty gritty with cleaning the vehicle. The first trip here was AMAZING & the car was flawless. I’m all about consistency so we came back and this time not so much as the manager who was onsite the first time we came was no longer onsite and there was another manager and the staff looked different.
We found several inconsistencies in the cleaning of the car and pointed them out and the staff tried quickly to resolve our issues which is why they still get the stars because they are open to constructive criticism. HOWEVER, they are ABSOLUTELY better than any AUTOBELL those places SUCK & cost to much for NOTHING.
This is our Go To Carwash for now as it’s the BEST so far.

Love this place! Professional, Honest, and provides Great quality work! Being a woman I was kind of nervous when, seeking a body shop to repair my new vehicle. Met Emory. He was very nice and knowledgeable. They fixed my vehicle to perfection! I’ve been back for Hail damage repair and I’ve also referred a few people. They too were satisfied! I recommend Uptown Custom Paint to anyone!

Most often, we are apprehensive about taking our vehicle in for any major repair and body repair is no exception to that repair experience. Yet, I had quite the opposite experience when it came to the body work and complete paint job on my car. I had done all my due diligence research, visited four different body repair shops for estimates and finally decided on this one, Uptown Custom Paint at 1424 N. Tryon St., Charlotte NC. My experience began with the office manager Chalon on my initial phone call, she was very polite and accommodating of my schedule. She informed me that Emery would be looking out for me since I was running close to or at their closing time and he was, just like she said he would be. I liked that honor of their word right from the start. Emery inspected my vehicle damage without rushing and took me inside to explain and write the estimate. He told me how long the repairs would take and contact them when I was ready, no pushy sales experience here. After evaluating all of my estimates and customer service I chose them and I am happy I did.
Now for the completed repair review, I COULD NOT BE MORE PLEASED! My baby looks GREAT! I wish I had taken before and after pictures. The side rear panel (they called it something else) had been replaced, the bumper had been replaced, something under the back (again they spoke professionally and I don’t recall the real names of parts) had been taken care of as well. But the paint job… AWESOME! AND it comes with a LIFE TIME warranty! The other shops paint job warranty was only 3 years. But even with all that said, the customer service was second to none. I chose the right place for the best experience and work, I encourage you to do the same. Fair, affordable and second to none repair skills and customer service.
Pamela Bradford
Toyota camry bodywork repair and complete paint customer