Publix

This Publix is not my normal Publix, but I’m glad the service/​quality transfers over all their stores.
Probably the only really quirky thing about this store is that it used to be a Bi-​Lo? Maybe? I just thought it was funny cause the produce section is in the far back corner on the right of the store instead of being immediately on your right as you enter. No biggie, just threw me off a little… At first I thought this store had not produce, but if you keep the faith and keep walking, you will find it.
Cashiers and baggers are always super nice at Publix. I also usually feel bad about getting them to help me with my two bags of groceries to my car. Usually when I do give in to their offer for help, we usually end up paralleling a mother with four children going to their van unassisted and I feel even more like a winner…
Overall Publix is a great alternative for grocery shopping. No need for signing up for special cards cause the discount is already given to everyone that walks into the store. It’s a little nice not having to tell your phone number to a stranger or u-​scan machine too, but that’s just me.

I genuinely like this place. They’re always friendly, willing to accommodate. Everything is always fresh. I come here almost for everything. Doesn’t matter how long, I’m in the store for. There alway someone who will ask if I need help or how am I today. I ordered the cakes and definitely the pull apart cupcakes cake. True to the picture, always very fluffy/​light and not too sweet.
On numerous occasions I have made orders with the butchers or have ask them to slice my filet as thin as they can get it since I cant do it. I also asked the butcher about what the different between wild salmon and farm raised. Since I know nothing. I feel so much better after we talk!
1complaint: I love love their subs. But sometimes, when I place a big order I would write it down for them. Since the service is soooooo slow that I swear they make the sandwich from scratch right then and there! By writing it down, handling them the list of subs. Instead of waiting, what seem like forever, I will now have time to shop. But when I come back to pick up my subs. The order is alway off somehow. I swear I know how to write. But I will deal. Because I love their subs and I love Publix!

I will be completely honest, I started going to Publix mainly because getting out of the Harris Teeter across the street was way too difficult. It was like playing chicken to turn left out of the parking lot .
I was pleasantly surprised at how great of an experience it was. I never feel rushed as I have at other stores, and I appreciate how neat and organized the sections are. If the lines get backed up, they immediately call people up to help speed it up. The only negative comment I have is that they don’t have as wide of a selection as Harris Teeter in some items, so on occasion I do still have to take my life in my hands and go to the HT.
If you are in need of a Pharmacy — the Pharmacy Department at this store is AWESOME. Very quick with filling prescriptions and if there is a coupon or something on a prescription that you might not have, they will find it for you.

I would give 5 stars but some times this place fails in the hot deli department.
For instance, last week — there was literally no available 8 piece fried chicken although there was a sale going to make it $ 5.99.
I asked about the wait and was told 30 minutes based on an employee who had just arrived and was trying to help but customer A was told this by the guy was supposed to «cook» said chicken so they figured we had another 20 minutes. Like a twirp; I waited 20 minutes at the counter thinking I didn’t need to shop. The sample lady was nice and polite and really wanted customers to engage so we talked. Then I realized 25 minutes in and it’s not ready — let me get some OJ. I shopped for everything else except OJ based on the 5******* sale going on and made it back to folks leaving and no chicken. They gave up.
I went to the counter for a raincheck for this price can’t be beat and I’ve heard great things about the chicken from colleagues. I am impressed to state — they politely gave rainchecks for hot food. I will also note that I appreciate their online set up providing aisle locations, digital coupons, additional offers and web life as it should. You really don’t see a heavy web usage/​developed site and dependency in CLT that often so it’s a breath of fresh air when I get to have it as I’m used to it. Case in point: Booking online for Town and Country Ford means nothing to the local dealer. Sonic doesn’t have the systems synced so it’s as if you never made an appointment although they provide reminder alerts and yadda yaddda.
I appreciate the returns are stress less.
I appreciate the frank customer service workers and one cashier sincerely asked about my day and genuinely listened.
The potted herbs are a true and heart warming offer as I expected only to get such at Trader Joe’s and Whole Foods. These are $ 2.99 each and organic certified.
I was suspicious of their «bogo’s» but they don’t mark it up just to mark it down and call it a sale. These items are the same price daily and sometimes they have additional coupons.
This makes my life simpler as I really don’t have time to shop around for coupons and such. I have to buy as the sales pop up or stick with the clubs (e.g. Costco and Sam’s). Well, Publix has found a fan with me and would love if they started carrying the Jennie-​O Turkey Pastrami since I completed the request card at South Blvd location.
Oh! $ 100 cash back. Wooo Hoo. Harris Teeter gives back up to $ 200 but dude it’s still worth while.

When I go to Harris Teeter I’m on my own. When I go to Publix, I’m always made to feel appreciated, welcome and special. I never go to Harris Teeter anymore!

I live in Berewick so out of the two Publix stores that are closest to me (this store and the «Whitehall» Publix), I prefer this one better. The store is larger with a better variety. I enjoy the fresh meat, seafood, and sushi counter. I also like the display with the shopping carts they have at the front door where they compare their prices with Harris Teeters. I am now a loyal Publix shopper since they’ve established stores here in the Carolinas.

GREAT CUSTOMER SERVICE
I go to this Publix often, it has always been a good experience, but today they totally blew me away!!! I had my list, wanted some fried chicken, but not a box, just some thighs, the man in the deli told me the chicken would not be out until 10:30, I bought my other items, went to check out around 9:50, they asked was everything found, I told them I had wanted just a few pieces of the chicken AND dark meat, not a mixed box. The bagger Randy called a manager, the manager had the deli man come up, they got my chicken THEN, and… gave it to me since I had already paid, I was going to come back another day, or at least pay, they kept saying that it was customer service to give the customers what they needed or wanted… still in awe of the whole experience!!!

As a Florida-​born resident of Charlotte, I frightened all of my coworkers with how giddy I was about Publix moving in to town. This one is right across the street from me, and even though Harris Teeter is more accessible, I make the trek to Publix every time. There’s just no comparison.
Like most Publix stores I had experienced in Florida, this one is clean and bright, with cheerful employees who are always genuinely willing to help. The seafood and meat selection is lightyears beyond HT’s, and I pick up their delicious Boar’s Head sandwiches pretty regularly. Produce also is consistently great, and they carry seasonal varieties of fruits and veggies that you won’t find elsewhere. For those who are gluten free, they also have a good selection of those products, too.
It seems like everyone I know who has reservations about Publix are afraid of high prices. This particular Publix is very affordable since it has priced its items to compete with the neighboring HT. The BOGOs are always fantastic, too!
I never walk out of this Publix in a bad mood. The shopping experience is great and the products are great quality. The employees also look like they want to be there, unlike the scowling teenagers at HT. I recommend it to anyone and everyone!

Cannot give any less than 5 stars to Publix in S. Charlotte. We purchased two filet mignons today and they were the best store bought steaks we have encountered. The staff is always warm and friendly at this location. The fish monger is amazing and their sushi chef is top notch! Generally an excellent store with friendly staff, great products, and this in turns makes the dreaded trip to the grocery store an enjoyable experience! Also. Who knew Publix had so many Valentine selections! Flowers, plants, chocolates, cookies, balloons. They were prepared for all of the last minute shoppers. The selections were plentiful and very nice.

I’m a Harris Teeter guy, but Publix wasn’t that bad. The location was extremely clean and unlike HT, each team member I encountered made sure I found what I was looking for. It was immaculate. I loved the signage indicating foods from different cultures and although I can’t fully appreciate the entire deli bakery because I don’t eat much of what they serve, it was very clean.

Clean, Bright, and lots of fresh produce whats not to like. I’ve been to a couple publix around the area (mostly south of the border) and it is exciting to see them infiltrating there way into the metro and surrounding area.
I would chose them over harris teeter any day, also you don’t have to have any type SUPER-​BEST-​FRIENDS-​VALUE-​FREQUENT-​BUYER card to get all the deal prices.

3 baggers congregating around check out, only one bagging. Talking amongst themselves about the lack of cashiers. Ignoring us completely till it was time to pay. Manager stood close by and said nothing.

New store, laid out very nice, friendly people. But like they say one bad apple. My bad apple was Blake (customer service ctr) who went out of his way to be a jerk! My disabled son and I had just spent 150.00 and were heading to the car when my son remembered he was out of cigarettes, so I told him to go back and get them while I load the groceries. Well even though he is 35 he had forgot his ID and BLAKE wouldn’t sell them to him. So I go back inside to get them and explained to BLAKE that Mike was 35 and to please give me the cigs as I am 60 and have my ID. BLAKE refused saying «now that I know you are buying for him I won’t sell to you».So I had him call a Mgr over who told BLAKE to sell me the cigs and BLAKE still refused. This was insane and senseless and ruined my experence. I explained to BLAKE that he was just being an ass but he seemed to disagree. So my advise is if you go to the Customer Service Ctr avoid BLAKE as he is an egotistical jerk.

great customer service, clean store

Laid out exactly like the Publix across the border in Fort Mill, this Publix is going to be improving the quality of the grocery shopping in the Southwest of Charlotte. Competing with an excellent Harris Teeter and a SuperTarget that hasn’t changed in years, I look forward to the new competition here.
Excellent bakery section with loads of delicious looking sweet things. I couldn’t say no to a strawberry tart and a couple of mini canolis. A fresh baguette also made it into the cart before our shop took us through the cheese department (well priced Publix brie) and then the produce section. Wow, all of it looking great. Meats? Yep, we’ll take a steak. Fish? Okay, some salmon. And then filling out the rest of our shop in the grocery, dairy and frozen departments.
It’s still brand new (it only opened three days ago), so yes, I expect all of the staff to be extra smiley and extra friendly. I expect the shelves to be stocked. I expect to have a happy person assisting the cashier with the bagging. And yes, I’ll take some assistance bringing my groceries to the car and loading them into the trunk. Wow, Publix. I hope you keep it up. I’ll be back and if the experience changes for the worse, I’ll be sure to update this review.

Well Publix has arrived in South Charlotte opening the store on Steele Creek rd and South Tryon, the former home of Bi-​Lo. Very little of the old bilo still remains as publix has totally redid this location, turning it into an upscale shopping experience for the Steele Creek Palisades community. It appeared to be an all hands on deck event Publix employees and management, has they were out in force meeting and greeting the new community that serve. Looking good Publix looking good