Mecklenburg Medical Group

Go see Dr. Colbert! She is the best because she cares about you as a person and your not just another patient. She will make you feel relaxed and always want to come back for a check up! She’s an awesome doctor and the staff is wonderful too.

DO NOT GO HERE!!! Dr. Mary Stowe spent 8 of my 10 minute visit complaining about the ACA and the coding changes versus giving me what was supposed to be a preventative visit. Only to find out she coded it an office visit because she had to refill a prescription. She then went on to «nicely» recommend I see another doctor because I am essentially young and healthy and the majority of her patients are older with multiple chronic conditions… Just because you can’t up-​code a healthy person but try to get away with it by coding an office visit that costs me multiple hundred dollars to refill a script I’ve taken for years with no complications is ridiculous!
Plan to be overbilled and plan to be a counselor to your provider that will spend the majority of your visit you’re paying $$$ for to complain about the ACA and the coding reform.

Horrible. Come here only if you have plenty of time on your hands and nothing you really need attention for. Also if you enjoy being promised «we will call you right back» and never hearing anything from them. There is a reason this location has such bad reviews. They have so many appointments from uptown residents they would rather get rid of patients than see them. My last doctor just disappeared. No notice of anything. I had to spend a week just trying to re-​explain the little progress we had made. Apparently the emails I had been sending to my doctor were being redirected to someone else and they never even thought to tell me the doctor had moved on. The front desk staff is the worst I’ve ever encountered. There is only one girl who I’ve ever talked to there who seemed legitimately friendly on the phone. Everyone else obviously hates their job and could care less about your medical problems. Avoid uptown at all costs.

I hate to say that I have almost no ability to get an appointment with my doctor at MMG uptown Dr. Wanda Robinson. I don’t know what is happening to medicine patients appointments etc. all I know is I can almost always call when I’m in need and not be able to see my Dr. Robinson of over 20 years. It makes me very unhappy. So at this time I cannot any longer recommend any doctor at MMG uptown because if you get one of them you won’t be able to get into see them so you will become frustrated and will be looking for new doctors after you’ve built a long history with your doctor. This saddens me to say. So now if someone has a very good primary doctor I am in need of One at this time.too. If you could give me some heads up I sure would appreciate it thank you.

I’m giving a one star rating to this establishment not because of my doctor or the care I have received here, but because of the reception staff. I love my doctor, Dr Colbert, she is absolutely amazing. I have built a great relationship with her and she is the only reason I am not leaving this establishment. Someone on the reception staff took it upon themselves, WITHOUT my authorization, to change my phone number to a number that has never been associated with me. Because my phone number was changed without my authorization or knowledge it had happened, I wasn’t informed that an appointment I had scheduled for 2 months and took off work for needed to be rescheduled because my doctor was sick. Today, when I went into the office and was glad finally able to see my doctor, I noticed on my check-​in paperwork they had a different doctor listed, not my usual doctor that I have always seen and who is my primary care provider. I made sure after my first appointment with my doctor that I would always be scheduled with her and put that in my paperwork so I’d always see her. Again, someone on the reception staff took it upon themselves to schedule me with another doctor against my wishes, without my authorization, and without my knowledge. I’m not sure if the same person who changed my phone number also changed my doctor, or if the receptionist who rescheduled my appointment put me with the wrong doctor. I realize that mistakes happen, it just seems odd to me that I have never had these types of issues at any other medical establishment, ever, especially when there is so much at risk with the medical industry and patient privacy etc. Either way, I had to reschedule again and will have to miss work again because of the reception staff at this establishment. Again, if I didn’t really like my doctor and if I hadn’t built a relationship with her I’d seek medical care somewhere else.

The staff was really friendly and the doctor was very helpful. Definitely staying here

Good for the most part. Umar Bowers is a nice guy, cares about his patients & their health and well being. For this reason I would recommend him as a primary care doc. He is knowledgeable, methodical, patient, & comprehensive. One of the best primary care docs i’ve seen.
Only complaint is one of the personnel that draws blood in the lab. He could have more of a customer service oriented attitude. He tends to be abrasive & abrupt.
Overall, a fan of this practice! Would recommend it!

I have been a patron of this MMG office since I came to Charlotte many years ago. I have been with Dr. Robinson since she began with the practice. I was wary of her being so young but we have matured together. I like that MMG has a myriad of physicians on hand so that when I need an urgent appointment (which has not been often), I know who I would like to see vs. seeing someone who has no beside manner. Being in that position doesn’t help you when you are ailing.
The Uptown office provides free parking in the deck beneath the building so I have continued to be seen at this location although I no longer work in the area. MMG has offices throughout the area so once you decide on a location, you can check out the physicians who see patients there before deciding. From my experience, the physicians tend to stay at MMG so there’s no so much of a rotating door.

So far, I’m not impressed. The nursing staff leaves little to be desired. I have been called and given misinformation regarding my health status and a week later get a call from another nurse that contradicts the first call I received. I’ve also been told incorrect information while on the phone with the nurse as she’s reading my chart — she tells me one thing and then all of sudden it’s something totally different. At this point I’m not sure what to believe.

The doctor prescribed me medication that I am allergic to. It was in my chart and I told her about my allergy in person. I ended up in the emergency room. The practice manager does not seem to care about the issue and their whole staff is awful.

Came in to visit Dr. Anne Barnard and was greated by some of the friendliest people. I get pretty anxious about any doctor visit so anyone willing to share a smile is a plus for me.
I was most impressed at how close to my appointment time it was to when I actually got taken back to my doctors exam room. That’s a rarity these days I think we can all agree on.
The place was clean, doctor was great and the support staff was equally impressive. I’ll be back for sure.

I have been going to this practice for yours. Really liked my primary a lot. That said, I have noticed that last year or so, they over-​bill folks. I went in for my checkup– the doctor spoke to me about high blood pressure. No prescriptions were written, nothing outside of a BP test was done, yet they split-​coded it as a separate visit/​discussion than my annual. $ 150. I thought the purpose of my annual was to talk about stuff like that. This practice and the associated hospital are there to make a $. No customer service. When I went in to discuss, I heard another patient checking in. This time the attendant let them know anything out of basics annual check up routine, anything else discussed will be billed separately. Clearly other folks complained and now they CYA at check-​in. I decided to get a copy of my records and find another practice. 2-​months later, I get a $ 30 bill to photocopy my records. To photocopy people. Whatever happened to service and treating folks right. This place looks at you as an ATM. I wouldn’t recommend folks to go here for lousy service, non-​transparent billing, and you just never know what a letter from them will hold. I don’t think they really care about your health. Its just a business model for them.

Desperate to leave another practice whose name I won’t mention here, my friend referred me to Dr. Caroline Pierce. My experience was outstanding with everyone that I encountered at MMG, from the lady at the front desk (Rita) to Anna in phlebotomy. Nurse Mira was pleasant and kind as well. Dr. Pierce seemed very organized with her examination. She exuded a genuine concern for my well being and health. Plus, she appeared to be physically fit and showed interest in my exercise habits. The only drawback was dealing with an annoying parking attendant in the BB&T building upon leaving, but that is not MMG’s fault. I now have a practice that treats me with respect and compassion.

I’m only writing this review for the receptionist that just took my call. I’m almost in tears. I just moved here and I was simply calling because a friend had referred me to one of the Dr’s there. I called to see if I could set up my first initial appointment here and stated that a current patient (gave her name) referred me. I was turned away because the specific doctor I asked for was «only taking new patients by referrals from other patients». Me: I just told you that I was referred by a friend that is this doc’s patient already. Receptionist: «I’m sorry ma’am we have to get approval first before we can see you». Me: «Ok, well can we proceed with approvals and let me know what other information you need?» «Receptionist: [ long pause] «ma’am we can’t…» Me: hangs up phone…
Obviously she didn’t want to be bothered. I was referred but yet still couldn’t get an appointment. Frustrating to those that are new to the area.
That is all…

My primary doctor is Dr. Caroline Pierce. She was recommended to me by CMC — Main when I was a patient there and looking for a primary doctor. They only referred me to Dr. Pierce. I didn’t know she was a woman from the name but not that it matters.
I actually enjoy going to this MMG location. It’s in the BB&T building downtown and they stamp your parking ticket so you don’t have to pay whatever they charge now.
Like Amy R. says, she is very friendly and makes you feel comfortable and she does seem to care… not like one of my other doctors where I just feel like another dollar in their wallet. I also find myself at ease with Dr. Pierce. The whole male patient /​female doctor thing doesn’t bother me in the slightest.
I just wish she would stick with a nurse. Jan was my favorite but then I got used to the next one and then she was gone. Oh well.

Dr. Wanda Robinson is one of my favorite people in the world:-) Never had a doctor that genuinely cares for her patients and is not afraid show it. I know she gets sick of me (proclaiming to be a dr in my own mind) self diagnosing myself by way of the internet… please forgive me:-) The office is conveniently located uptown in the BB&T center and I’ve never had a problem getting in for a last minute appointment or if there is an emergency.

Dr. Caroline Pierce is my primary physician at Mecklenburg Medical Group, and she’s awesome. She makes you feel very comfortable and at ease, and you can tell she actually cares. Usually at the start of each appointment, she comes in to talk to me about why I’m there, etc., before examining me. One time I had a serious health problem and she helped get me into CMC quickly for some tests, so I didn’t have to wait in the ER. Then she called me later that day with the results, which was impressive. The staff at her office isn’t always the friendliest, but if I call with an urgent need for an appointment, they always figure out a way to get me in.