Joe Gonzales

I’ve known Joe for over two years, who initially helped me with finding a rental apartment in 2012 and most recently with a purchase of my first primary residence. I’ve worked with a number of realtors in the past (helping my friends and family with their housing needs) and every time was shocked about how poor the service was. Joe is ONE BIG exception. From the first time I met him in 2012 to this day he sets the bar (for all realtors if you ask me!) really high and I am yet to meet someone so organized, well spoken, timely, professional, responsive and just fun to work with.
I had an incredibly tight deadline to find and close on a place due to personal reasons and Joe went above and beyond not only to make this happen but also to minimize the amount of stress by arranging everything related to insurance, inspection, closing attorney, financing referral while educating me in the process about what I need to know (I was apparently clueless as this was my first purchase). What I think is also brilliant is the system Joe and his wife put in place to manage client queues, inquiries, documentation, etc. They work like a well oiled machine making this process speedy and efficient. I never once had have to worry about not hearing back for days, normally getting a response within an hour if not less.
Lastly, while Joe will always give you recommendations about other professionals (insurance, financing, inspection, etc) he never once tried to pressure me in any way and always left the choice up to me, which is very professional. Overall, this was a great experience and I have and will continue highly recommending Joe to my friends, family and co-​workers. He is the one to beat!

My boyfriend and I started looking for houses in the Huntersville/​Mountain Island Lake area earlier this year. Joe was very patient, as we had very specific requirements for the house we wanted (you could call us picky). He showed us a number of houses over the course of three months and was always timely, knowledgeable, and respectful. We never felt pushed into something that we did not want and Joe was great about providing both the positive and negative aspects of each house. Additionally, he set up a website for us with a search that was easy to use and informative. There were different searches set up and he would suggest houses for us to go see. He helped us through the process of putting a purchase offer on two different houses that we loved and guided us with regards to the offer of the amount. We ended up getting a house that met all of our requirements for a great price! Joe walked us through every step of the process and was responsive over email & text. Even after the closing, he has stayed in contact to help answer any questions we have had. I would highly recommend utilizing Joe’s services.

We heard about Joe through some friends that used him for their first home buying experience. They had nothing but good things to say about Joe, so we figured we would use him as well.
Looking back on the experience I couldn’t of asked for anyone better. Joe was very helpful throughout the process in explaining many of the nuances involved with purchasing a home. Somehow Joe knew the proper time to provide suggestions and the time when my wife and I were simply looking to discuss things personally. He provided numerous suggestions on individuals to use throughout the process and we didn’t have any trouble with any of them. When we did struggle with a vendor of our choosing, and it threatened to delay the closing, Joe went to work and put pressure on that vendor to make sure that we would close on the correct day.
We were immediately set up with a market report that would notify us via email when anything within our desired specifications hit the market. When we found a place we liked, Joe would have a tour ready to go the next day with comps in hand. He quickly learned what helped put our mind at ease and adapted his style to make the process as easy as possible for my wife and I.
Working with Joe was like doing business with a friend in that he was very personable and understood the emotions that go into purchasing a new home. He was was constantly available whether we were calling him at 7:30 in the morning or 7:30 at night and have a well thought out response to any of our technical questions.
We are very thankful for the time and dedications Joe gave us and would recommend him to anyone close to us.

My wife and I relocated to Charlotte and Joe found us a nice rental apartment over the span of a weekend. Since we had to fly out before some apartment were ready for viewing, he visited them on his own, took videos for us, and arranged everything beautifully.
Fast forward a few months… My wife and I began looking for a place to buy. Since we were relatively new to Charlotte, it took us several months to find something we liked. During this, we switched the search scope from Uptown to Dilworth and back, from condos to houses to townhomes. Not once did Joe complain, even when we were meeting up every weekend for hours.
All in all, my wife and I visited about two dozen places (a fun way to explore the city over the weekends!), before we found a place we liked enough to bid on. Alas, it failed because the seller wouldn’t negotiate…
So the search went on for another two months, during which we saw about two dozen more places before Joe led us to a house in Uptown. My wife and I liked it right away. This time, the Sellers worked with us to a win-​win deal.
(Side note: For both negotiations, we didn’t rely on Joe much because we’re financially savvy. We tapped Joe for comp sheets and came up with the price. He was somewhat hands-​off here during negotiations – but that’s what we needed, no pressure to overbid.
For first time homebuyers, winning the bid is the beginning of a long process. We didn’t realize that at first, but after you sign the contract, the real work begins. Inspections, mortgage applications, repair negotiations, a hundred forms, deadlines, different contractors for renovation quotes… (Yes, part of the craziness was us cramming everything into pre-​close so we could start renovations right afterward…)
Because the sellers wanted a quick closing, the due diligence period happened over the year-​end holiday season. Unfortunately, we were out of town for part of it. Also, Charlotte shuts down and it’s hard to get work down. Fortunately, we had Joe to hustle on our behalf. To make sure we were on track, he scheduled roofers and HVAC guys to get us estimated repair costs. He even sent us Youtube videos of the process so we could stay on top of things remotely.
After a loooooong month, we closed the deal. Our mortgage broker said it’s one of the smoothest deals he worked on, and my wife and I firmly believe that a large part of the credit goes to Joe!