Grateful Pets

After the response (lengthy) I feel they threw daggers to hurt a once customer… Note I have moved and hope new management has since taken over. Just because someone likes to go out they can’t own a dog??? Hahaha enjoy thinking my review is bogus.

I have taken my dog to the Monroe location for over a year now. At the beginning it was ok but after her last two visits she has gotten sick. It was day 5 in our new apartment the first time she got sick (the same day we had her groomed), so I thought it was because of the stress of moving. I had to take her to the vet after a few days that she was unable to eat and was behaving as if she was in pain.
Then, this week we took her to get groomed again, and when my boyfriend picked her up they had not cut her hair the way we wanted it. They apologized by saying that they had been very busy. They took her back in and cut her hair but then brought her back out and she had an open cut on her back. When I got home, I examined her and she had a few cuts, one on her back, and one by one of her nipples. Then, the second night after having her groomed, she didn’t sleep at all (and neither did I), she was making noises like if she was in pain, I checked her ears and they were so irritated and bleeding because she was desperate scratching them. They had what appeared to be leftover soap and they were so infected. She is now in treatment to have her ears heal but I am just beyond disappointed!
I understand if you are busy, hey! more power to you!, but just don’t be so careless and don’t violate the trust we have put in you to take good care of our beloved pets.
it’s just sad to see this is just another business driven by what money they can get and not by the love and care they should put in what they do!

I took my cats to the location on Monroe rd. I met two of the ladies working. They were extreme nice and helpful. They truly love their work and all animals. They were very knowledgable. This was the first time I had taken my cats to be groomed. They were very patient and willing to answer all of my questions. I will continue to take my cats here and schedule routine visits. The price was the best I found in the area. If you are looking for a place to take your pets call them today.