The service was friendly but very slow. The sandwich I ordered, a light hook and ladder, was the tiniest sandwich I have ever received. It was probably 4″ or 5″ at most and they really skimp on the meat/toppings. Terrible value! If thats how to make it light, dont even bother. Will not be going back.
Stephen D.
Tu valoración: 1 Charlotte, NC
Food was good but took 30 minutes to get from the time we ordered. This location is understaffed and the staff appear undertained. They would be better off closing for the day if they are that thin on help. I will not go back to this location.
Kate T.
Tu valoración: 4 Charlotte, NC
I was in the area and it was around lunch time. Craving D&D, but wanting to make it to the pool quicker, I remembered Firehouse Subs was located in the same complex. Having never been before I went ahead and asked if I could create my own, and yes, I could. Yippee for me as I am quite pickey when it comes to my sandwiches. I ordered the regular with turkey, bacon, lettuce, extra onion and swiss cheese. I received my receipt and cup and headed for the interesting soda machine. You can pretty much choose from a variety of sodas by just tapping what you want. I will say the Sprite I got just didn’t taste like a Sprite, but oh well. I arrived at the pool and my sandwich was made to prefection. It has a perfect amount of turkey and the cheese was melted to perfection. I enjoyed it very much and will definitely be back. and was surprised to see only two and half stars for this location.
Natalie B.
Tu valoración: 1 Quail Hollow, Charlotte, NC
Ordered over phone. They said 10 mins. I arrived in 15; order not started yet. One girl was restocking chips, and the other one told me she was cleaning up a flood in the back. I understand that things happen, but she wasn’t really apologetic, didn’t offer a concession or upgrade for me having to wait when my order wasn’t even started yet, and it seems the girl that was restocking the chips could’ve been making my sandwiches while the other girl was cleaning up the so-called flood in the back. I was not a happy camper.
Mauricio M.
Tu valoración: 4 Charlotte, NC
Hard to beat a pretty decent meal for 2 adults and 2 kids for under $ 20 Good subs, kids friendly and good location. Good option for sunday’s lunch!
Christy L.
Tu valoración: 4 Charlotte, NC
Service, food and atmosphere are good. I eat here often for a quick lunch. Can’t understand why there are only two stars. It’s a nice and clean sub shop.
Erika K.
Tu valoración: 1 Charlotte, NC
My first and last visit to Firehouse Subs. I ordered a Turkey Verde sandwich from the under 500 calories menu. I took it to go and when I reached my destination– less than a 10 minute drive– I sat down to have lunch– or so I thought. The sub was soggy– covered in some strange damp slime– it feel apart in my hand as I tried to pick it up. I took a bite– as the soggy sandwich continued to fall apart — it was a soggy tasteless mess. Ugh– straight to the trash. So, I just spent $ 9.00 on a sweet tea. Not happy. Too bad– I really like the idea/concept of Firehouse as I have many friends in Chicago who are firefighters. I like that firefighters started this place and that some of the proceeds from each sale go to to charities that benefit firefighters and their families. On the positive side, the store was very clean and the employees friendly and efficient, however I will not return.
Elizabeth F.
Tu valoración: 3 Charlotte, NC
This is a standard firehouse — good, warm subs! They also have one of those coke machines where you can pick flavors and such… The parking gets a little hairy so come early or just try to avoid peak eating times or prepare to walk from a couple parking lots away…