Faithful Companion

Everyone I spoke to were very informative. I elected to drop off my departed dog at their facilities. They put me and my son at ease that out love for our dog extended to how they do their crematory service. They were professional and respectful and accommodating. They showed us the private crematory facilities and answered our questions.
A wonderful card and «rainbow bridge» card were packaged with a beautiful wooden box that contained the ashes.
I am very pleased with their service.

Like the previous reviewer I had a very positive experience with this place. We lost our sweet dog, Max, after 12 years. My husband and I had no idea what to do so we called a vet friend that recommended Faithful Companion. We called them first thing in the morning and we were given the option of having them come pick up Max from our home instead of us having to drive him to their facility. Someone was at our house within an hour to pick up Max. They returned him to our home in a simple, but pretty, wooden box 24 hours later.
It’s an awful experience to lose a pet that has been a family member and loving companion for so many years. Thankfully, Faithful Companion made this process a little easier for our family. The person that picked up Max and brought him back home was very respectful and compassionate, and I sincerely appreciate what they do.

Maybe it’s a little morbid to write a recommendation for pet cremation services, but I had such a positive experience at this place, I feel I need to get the word out.
So my kitty died, and my husband and I had no idea what to do with her remains. We didn’t want to bury her, and we didn’t want to leave her at the vet for them to take care of her. So we found this place online.
We called (this was within an hour of losing her), and we made an appointment to bring her down that same day. When we brought her in, they met us at the front door. No awkward introductions, no trying to be fakey smiley. They just opened the door for us and greeted us with, «I am so very sorry.» It was a relief to not have to try and put on a brave face after just having lost our beloved cat. They led us into a private room where they provided a box that was lined with a padded pet bed for us to place her in. Then they left the room and let us say our final good-​byes to her. When we were ready, they led us into another waiting room while we waited for her to be cremated. They had light snacks and drinks for us. They chatted briefly with us, and then left us alone. They have a wide variety of urns and memorial boxes; we went with the basic one. It was a small wooden box (the wood was finished with a walnut stain). They placed her ashes in the box, and the box in a bag along with a sympathy card. The whole process took about an hour. Their prices were very reasonable.
They also offer a pickup and delivery service, and they guarantee your pet’s ashes to be delivered to you within 24 hours.
What drew us to this place is the fact they only cremate one animal at a time. We found out in our research that some places will wait until they have 5 or 6 animals, and then cremate them together and divide the remains. This was kind of disturbing to us. You also have to wait a week for some places to return your pet’s ashes to you, and some other places won’t even let you see their facilities. Had we taken our cat to another place, we didn’t feel certain that we’d be guaranteed to even be getting her ashes back. Faithful Companion was so up front about their practices. You can even sit in the room with unit while your pet is being cremated. We chose not to, but I felt that was a display of how ethical their practices are.
Faithful Companion was an unexpected comfort to us at the end of a long and horrible day. They clearly understand that pets are family. We were treated with such respect and compassion. And the whole process had a sense of formality to it that we were able to get a sense of closure. I am so grateful to them.