Expressway Cab

I was trapped at Enterprise Rental Car. I was counting on Enterprise to give me a ride, but they couldn’t (I’ll be Unilocaling about that next), so I called Expressway Cab to give me a ride to pick my my car from the shop. The dispatcher said it would be about 15 minutes, and he called back about 7 minutes later to tell me the car would be at the office in 5 minutes.
I went outside to wait. I waited about 15 more minutes, and then I tried calling again. No one answered. I called several more times, and waited 45 more minutes. Eventually, a woman renting a car who had seen me waiting offered me a ride, and I took her up on it. I got a text from Expressway Cab like 45 more minutes later telling me a car had been dispatched.
I have no idea what happened here, but I won’t call them again!