This CVS is okay, had a pick up at the pharmacy that they notified me to come get ended up getting there all for them to scramble around and tell me it wasn’t finished I was then told that it would be less than ten minutes waited there almost an entire hour later mean while I was just shopping around and one of the employees was vacuuming and she literally ran me out of the isle I was in with the vacuum she got as close as she possibly could making it clear that she wanted me out of it. I wasn’t the only person who was beyond irritated over this, one guy even told her to her face that it was rude. Went back to the pharmacy and they finally noticed I had been there almost an hour and they were very apologetic but when they rang in my prescriptions they didn’t even fill all of them. This was the last thing I wanted to hear when I’m sick with the flu and bronchitis so I just left and told them to send my prescription to another Cvs even though this Cvs is walking distance from my apartment. I would definitely suggest calling before hand but even then half the time the calls don’t go through or you’re put on hold so your best bet is to go to another Cvs.
Claire M.
Tu valoración: 3 Charlotte, NC
Three stars almost feels a little too generous for this location. I have gone in on multiple occasions looking for different things. Almost every single time I have walked out empty handed due to understocked shelves and horrible selections of product. I understand that you no longer sell cigarettes, but apparently you also don’t sell Epsom salts, car care or motor oil, hair ties, hair care, red hair dye, and a million other things. The one time I made the mistake of asking an associate when they would be receiving more stock, the lady got a nasty attitude with me. From now on I’ll send my business to Wal-Mart or the grocery store.
BreAnna G.
Tu valoración: 1 Charlotte, NC
This ploce is terrible. horrible customer service. On Thursday, November 20th, I called MULTIPLE times about pictures that I ordered online. First, the girl with the attitude that I spoke to on the phone told me I might have to have them printed somewhere else because the order two people in front of me ordered at 8×10 and they ran out of 8×10 ribbon. I ordered a 5×7 and(2) 4x6s(No 8×10s). They said they would know for sure when the manager came in at 2pm how long of a wait the fix would be. I asked them to have the manager call me and let me know when she got in at 2. At 3:30 when I called THEM back, they told me they were still unsure and asked if I want to cancel my order. I told them to cancel it but still to have the manager call me because I wanted to express my dissatisfaction. NEVERDID I GET A PHONECALL. So today, November 24th, I receive an email telling me that my pictures are ready to be picked up… HAHAHHAA, ASIF. This place is a joke. I understand things aren’t perfect and machines break, but atleast have the decency to let your customers know or return calls when you say you will. I live in the apartment right across from this CVS and trust me, I will take my business to the CVS10 miles away before I step back in this store…
John H.
Tu valoración: 3 Charlotte, NC
Stumbled in here a couple times needing some items on my way to go somewhere else. The first stop yielded an unsuccessful find. They were completely out of what I was looking for, but the pharmacy manager called the store manager to check if that was the case. They did a good job in checking, just a little disappointed that they don’t stock more of the particular item. Ended up going to a Walgreens down the road to get what I needed. I find it a little weird the CVS sits alone next to a movie theater, it is also right close to Verizon Wireless Amp so they can pick up the concert going crowds. There are some apartment complexes located across the street, but otherwise, the shopping choices close by are rather limited. I guess that is why this location is so big and carried a lot of different type items(just not the one I was looking for when I needed it). The people in the Pharmacy seemed to have a friendly demeanor, usually when I got into these CVS places, the employees(especially in the pharmacy) are super busy and stressed out. I would not fill my perscriptions here though since it is not convenient to my home.
Chris H.
Tu valoración: 3 Charlotte, NC
Picking up soap. This was my first time in this newly built CVS. It was setup like a usual CVS. Nothing too special expect its located near the Speedway if your heading that direction.