Custom

I love what Lindsey did with my future husband’s ring. I brought in an old gold wedding band that belonged to his grandfather and she sized it down, rhodium plated it and engraved it to create something special and one of a kind. I can’t wait to see it on my husbands finger every day!

My wife’s ring cracked and we took it to several jeweler’s who said they couldn’t fix it. Lindsay took great care of us, and they were able to fix the ring within 15 minutes. The job they did was incredible and you can’t tell where the ring was even cracked. Friendly and professional, they made this a great experience. We will definitely be back for any of our jewelry needs. GREAT Job!

Walked in off the street to see if they did jewelry repair, surprisingly they fixed and cleaned my necklace within 20 minutes. Super professional, knowledgeable and pleasant. I would gladly recommend this shop to anyone.

He’s nice, his beard and tats are puhrrrrdy oh and he did a great job replacing the battery in my watch. I almost dropped my chin to the ground it was so affordable. My watch was fixed very quickly, It gave me a chance to look at the nice assortment of Jewelry displayed on sale. I like the wood décor in the place as well.

I couldn’t be happier with my decision to go here for an engagement ring for my (now) fiancée. Lindsay was so helpful throughout the entire process and took the image I had in my head and turned it into reality. Everything from service to the fabrication was outstanding, and we’ll be going back for our wedding bands. If you’re looking to get a custom piece made you definitely need to stop in here.

I love this beautiful jewelry store. You can find $ 16,000 diamond earrings and staggeringly beautiful engagement rings, but there are also $ 100 and less earrings, necklaces, and rings that are unique, modern, and eye-​catching.
I went in today looking for earrings in the $ 100 range, I looked at their selection, and while discussing with the friendly designer my thoughts about what I like, she offered to come up with a design to fit my budget and taste. Try getting that level of service at Tiffany’s or even Brownlee’s at that price point.
I walked out with a modern geometric garnet and sterling silver ring for $ 110, and I’ll be back soon for the earrings. I am blown away at how fun and nonintimidating this shopping experience has been.

I was blown away by the number of positive comments about Custom, so I brought in my engagement ring and wedding band to have some of the stones, in an identical setting, moved from one ring to the other. I was quoted two different prices, one to cut the pieces of the ring with stones and solder them to the other ring, and one quote to completely recast the ring. When I asked what was the difference, besides price, I was told that both choices would result in a completely seamless ring, and even choosing the more affordable option (cutting the ring) I would not be able to tell where it was pieced together. The only difference would be the likelihood of the ring to break in the future.
I ended up going for the most affordable option and was pleased to pick up my ring when it was finished early. Once I got home I realized the exterior was not completely round and that one of the prongs juts out further than the others, causing the ring to be uncomfortable and snag.
The responses I’ve gotten from Custom in this regard basically state that «they can’t comment on the comfort of the ring, they simply did what I asked» and they implied that I should have gotten the more costly service if I wanted a seamless result. If I wasn’t going to get the same results with the less expensive option, they should know their limitations and not promise something they can’t deliver. I wish I had never taken my ring there and would caution anyone looking for repair work to use this shop.
I chose Custom not because they were the closest to my house or because they had the lowest prices, but because they are supposed to be the best. I should have gone elsewhere.

As good as it gets, indeed! I’ve had three custom pieces made and love all of them. The design process is simple and collaborative, and everyone is easy to communicate with. The quality of the final product is superb and worth every penny. It only took a few weeks to have the jewelry of my dreams. I highly recommend Lee, Katie and Lindsey. And Bruce.

Lee repaired some costume jewelry that is very precious to me. I am so glad to have these pieces in good repair. It’s not easy to find people who do such work and I highly recommend Custom for this kind of specialized labor (joining missing bracelet links and repairing broken earring posts.)

Lee Lally has been designing and building jewelry for a long time. Over ten years ago, he designed custom wedding bands for me, so when it came time for me to find, design and purchase a diamond ring, my direction was easy. I contacted Lee and loosely described the type of ring I wanted, the size of diamond and how I wanted it to appear on my girl’s hand. In no time, he had located a highly graded, 2.13 carat diamond, came up with several settings & band designs and even had some cool ideas of how we could engrave the band. Soon after, we agreed to combine his ideas with a few of mine. He quickly rendered the technical drawings and we were on our way. Keep in mind, I live in California so most would think that it would be impossible to create a beautiful ring while taking into account so many variables, but he was able to do it within 6 weeks from the East coast. I received the ring a few days ago and it’s absolutely stunning! He did an excellent job for me ten years ago, but in my opinion, his work has only gotten better. I would not hesitate to recommend him to my friends in California or anywhere else in the world. Lee is by far, one of the most honest and creative designers I’ve encountered. He’s resourceful, skilled and is really easy to work with on all levels. Custom is one of the best kept secrets in the jewelry business!

This place is fantastic and I want almost everything they sell! (Honestly, I could leave it at that, buuut I won’t…)
I came across a Made By Custom booth at the Filmore Vintage Pop Up Shop a while back and I saw this floating ring (pictured) that I instantly fell in love with. I’m not huge on jewelry and it takes a lot for me to like a piece and then to actually purchase it knowing that I’d wear it. My birthday came up shortly after and my boyfriend got me the floating ring and I am literally obsessed with it. It is so beautifully made, the jewels look great in it and somehow, for not being a simple ring, it looks so simple and perfect, while still looking badass. The craftsmanship is just great.
I went back in to get it tightened and it was impossible for me to get to the desk without selecting several other pieces I wanted to see. (Side note: the shop is on Nodas busy block, shares it’s space with a bike shop, and is very cute and simple).
Their pieces are one of a kind and there has, hands down, got to be something in there for everyone. I fell in love with several things, purchased one (pictured) right on the spot (haven’t taken it off) and have plans to go get a few more. Like I said, I don’t usually love jewelry so this is a big deal. There are some out there pieces but really, everything is beautiful, whether it be in an obvious way or their own refreshingly off beat way.
Also, the staff (not 100% sure if I spoke to an owner or employee, so ‘staff’ it is) was unbelievably helpful and friendly. I fumbled around with a few pieces and stared at my fingers a lot and never felt pressured, uncomfortable, or annoying. They also do custom pieces (engagement rings, etc) upon request and several meeting and also reconstruct heirloom jewelry which I’m sure I’ll be using at some point in time!
I like this place quite a bit and have already told a buuuunch of people about it and will certainly be back!

Looked at a few places that I thought were worthy of working on a special rare watch I have. I gave them a chance they took my watch aside carefully inspected and found they had the proper tool to change the links out without any damage. Impeccable work and even better care was taken handling my watch. Thank you

If you’re in the market for a one off kind of ring or piece of jewelry you have to go here. Not only is the staff some of the friendliest you’ll encounter the selection is some of the most unique I’ve ever seen.
Don’t shop a big box place when you can support local and get something so unique you are guaranteed not to ever see it on anyone else. I would assume you’d be hard pressed to NOT find something for someone here. They have all kinds.
The space is small and might even be shared with an art gallery or artist, I’m not sure. But they don’t need much space to display the items they have.
In addition, they will custom build any piece with any design you like.

Thank goodness we found this place for our wedding bands and engagement ring. The artwork was impressive and we could not be happier with the results. Lee was incredibly helpful with giving us ideas that fit the designs we had in mind. We picked up our rings yesterday and were truly amazed at the results. Lindsay was working, and seemed as excited as we were about the rings. I would absolutely recommend Custom.

My proposal was a little less traditional, though my fiancé asked with jewelry that had been in the family for years, it was no longer in a wearable state. I knew I was going to get to create my own engagement ring, and I had heard Lee was pretty amazing, I guess I just had no idea how amazing,
After some emailing, we went in and discussed what materials I did have and what could be done. I unfortunately didn’t really know where to go with such a blank slate, but after sending Lee multiple pictures and emails with information on what I did love and what I already do wear jewelry wise, he finally could envision something to fit me.
He took my day to day into consideration as well– my career, my lifestyle (I work heavily with my hands), to create a setting and a ring that was going to last. We also decided to order a gemstone through him (since my initial jewelry only contained smaller diamonds) and use some of the other stones (and gold) to create a matching wedding band. I am looking forward to wearing them together!
After he made a digital mock-​up and we approved the design, Lee started on actually making my rings. This seems like a standard step, but he was great about answering my design questions and not just forcing his design on me (we did go with his initial design, but it was nice to hear his thoughts behind it and the pros and cons of other options).
If you couldn’t tell already, I’m extremely happy with our decision to go with Lee! Pricing seemed very reasonable, though we had a lot of our own materials to work with. He was very upfront with the quotes and there weren’t any surprises down the road.
Even if you don’t need a piece of custom jewelry, I recommend stopping in to look at the jewelry in the cases. Beautiful, reasonably priced, my fiancé couldn’t help picking me up a necklace when he stopped in one day… and I’m okay with that weakness.

I was terrified of getting my engagement ring sized since A) it has an intricate alternating pattern all the way around & B) it is 5 generations old in the BF’s family but y’all the darn thing was falling off, literally. After talking with Lee, I was assured he could size it properly and have it back to me in 3 days. Easy peasy. $ 40 well spent later I showed the sized ring to the BF’s grandmother who had worn it herself for 50 years and she couldn’t even find the seam.
I also have to say that Lee has amazing patience. We went in to talk about having wedding bands made, really very clueless of what we wanted, and he ran us through a full handfull of options before putting our notes away for later.
While I was mostly impressed by his custom-​made skills, the cases of pieces he already had made for sale were also gorgeous and I have my eye on some pieces… if they are still there.

I really like Custom’s design aesthetic: many pieces are an art-​nouveau combination of intricate yet simple, which can be difficult to pull off. While there is certainly a range of affordable ($ 50-​$ 80) items, a majority of what I saw were outside the graduate student’s budget range. Still, if I was looking for a unique engagement ring, I would certainly keep Custom in mind.
While I agree that service was perhaps somewhat lacking, once I asked a question he was friendly and gave a few recommendations. Thinking about it, I felt more comfortable here than in other jewelry stores where salespeople are trying hard to make a sell. Here, the jewelry speaks for itself, and I respect that. In the end, I was able to find what I was looking for: a catching circular-​swirly silver pendant
As an aside, I found it interesting that Custom practically shared floor-​space with a bike shop. I kinda liked it. Is that strange?

Enter Through the Bike Shop!
This is a place I visit every time I’m in NoDa — One of my friends has bought three Stainless Steel rings (if I wanted jewelry for me I would get it here) They have some very masculine rings for guys and beautiful jewelery for ladies! Great Art on the walls! Several times I have been a witness to Fantastic Service! My whole family enjoyed it and yes they had a dog!
You can figure out the Exit!

If I had a million dollars I would go buy jewelry from Custom all the time. I would have them making me all kinds of crazy concoctions. First of all it’s a very cool space, secondly, the jewelry is priced reasonably and badass.
I went in while shooting a bachelor party at Growlers, so from my parking space, I popped in, bought a silver dinosaur egg necklace in five minutes flat. It was too cute to pass up. I didn’t even have enough cash with me, she let me take it and I brought her the difference the other day, now I don’t think I would try this tactic, it might not work again.
I haven’t told them yet, but I want to redesign my engagement ring, I can’t wait to see what creative ideas they come up with. If I weren’t already married to my sweet B, I would want to marry Custom, just for the engagement ring.
It’s so different to go into a jewelry store with grassroot values. I am hooked on Phonics.

As soon as I heard about a unique jewelry shop opening up in NoDa, I just had to pay it a visit!
Custom is a small, but lovely, jewelry shop that specializes in (no pun intended) custom work, fine jewelry repair and lovely sterling baubles. While the shop is pretty small, I ogled the five cases for quite some time. The craftsmanship is super detailed and they had items for a variety of price points — ranging from $ 10 sterling silver pendants to $$$ custom engagement rings. In particular I saw a lovely handcrafted silver necklace with multiple chains and beautiful octopus like pendants hanging on. I wish they had a few more cases to shop through, though. I would love to see some semi-​precious stone pieces mixed in with the silver… but that’s just a meager wish :)
The folks who own this shop are extremely nice and laid back. It also helps that their shop dog, Bruce, is probably one of the cutest and sweetest pups I’ve ever snuggled. Since Lee has some major experience working at Lion Ltd., I would trust my most prized pieces in his capable hands. While I didn’t buy anything during my first visit, you can bet that I’ll be back again.