Ava Nails Spa

I have to say I walked in and was very optimistic at the sight of the place. I had received a gift certificate here from my co-​workers. It looked clean and has new pedicure chairs. The man who greeted me at the door was very pleasant, and led me quickly to a pedicure chair. Unfortunately that’s were my good experience ends. The woman who was doing my mani/​pedi then came over and she had absolutely no personality. She was on her cell phone and or constantly checking it. When she did try and talk to me she asked me the same question several times, obviously not realizing she had already asked me about that. I could probably get over all of this if she gave even a half way decent mani/​pedi. She rushed through both, and on both my hands and feet failed to go completely to the edges. I will say that once I told her about it she went back over my hands and feet, but it created extra layers that made both my mani and pedi chip within 24 hours.
Sadly I will not be returning. I can get a much better mani/​pedi, by a much nicer person that a place also serves drinks for the exact same price.

Today was my first time visiting Ava Nails and I absolutely will be returning!!! Best nail experience I’ve had in a long time. I came in upset from a previous nail job and Mai fixed every problem I had! I was offered beverages and treated like a princess!

I had a great experience at this nail salon and spa. The ambience, service, location, and professionalism were all great. The timing was also great without compromising the quality of the work. I will return!

I come here because it is closest to my home, but never again. This is my third and final attempt at getting a decent man/​pedi.
The staff is rude, they act like they are doing you a favor.
I asked twice for the water to be hotter, she said it is hot.
Kim yanked my feet, and hurt me several times. No hot towel, he massage part lasted 3 minutes. And she has the nerve to ask if I wasted to tip her when she handed me my credit slip.
I come to relax not hear them cackle and talk loudly while pointing at my feet or nodding in my direction.
I’m sure there are other nail places nearby and hopefully much better than this one.

VERY BAD experience! Stay away from the guy with birthmark on his eyebrow. He doesn’t care about his profession. He hurt me numerous times and didn’t seem to care when I flinch in pain and tell him «Ow you’re hurting me».
Another technician had to finish his job because he messed up my almond shape and got ACRYLIC on my skin and I couldn’t get it off!
I also came in with gel polish on and wanted regular polish to replace. He tried to charge me $ 5 to shave off the polish! A process that takes all but 30 seconds.
$ 27 for a terrible full-​in? I think not… Nice interior and atmosphere. Not enough color chooses. Bad experience

Love this place. They always make my nails look natural even with acrylic and they give the best pedicures.

First time there and will definitely be coming back! Probably the best gel manicure I have ever had.

I went in for an overlay, the only reason I went here is because my usual spot was so full today ! I thought why not give it a try it looks all nice and fancy. I walk in and it was good to start with. My thing is it was an overlay, just acrylic on top of my nails! $ 30 for an overlay ! Highly disappointed ! It wasn’t even a perfect overlay because he cut my thumb nails wrong and they look round instead of square !

My normal place was closed because of the snow so I decided to try this place. Got a pedicure first and it was probably the best one I have ever gotten. It lasted over 30 minutes so she took her time and made sure the polish was perfect. I then got a full set of acrylic nails. I had just pulled off my previous set so my nails were very this and sore. She was very gentle so it wasn’t painful. I get long almond nails and they charged $ 5 extra but it is a lot more work than the square so I didn’t mind. They look great and I will be returning for a fills and more pedicures in the future!

I stopped my on my way home from church today. I wanted to have them sand off the top coat from my acrylics, go home, change clothes, soak off my old nails, then come back to have a full new set put on. They wanted to charge me to do that, even though I was coming back for a full service. Ridiculous. I walked out and will never go back.

So despite all of the bad reviews I had read, I decided to go here to get my eyebrows done. First, they waxed my eyebrows not in a private room but where people are getting pedicures. I was propped upright in a pedicure chair. Second, the lady who arched my eyebrows made one significantly thinner than the other. I would NOT recommend this salon to anyone ever in life. Do yourself and your eyebrows a favor and find somewhere else to go.

Well here goes, I’m about to get my nails done here out of desperation! It’s 4:45 pm on a Sunday. And clearly I read all of the negative reviews but… It’s Sunday and I’m on a time crunch. I work at a jewelry store, nails must be perfect at all times. Especially considering I’m going to a week long conference out of town.
So far first impression is good. Very nice décor! Staff was very helpful, very polite. Offered me a soda or water and helped me make myself comfortable. Tons of options and colors. I really enjoy that they had a private room for eyebrow waxing. I did not get a pedicure today but I will next time. Yes you read correctly. Next time I will definitely be back and enjoy some of there other services.
Please take the negative comments with a grain of salt and stop in for a manicure. They have been open for 6 months. Sometimes it takes a little while to work out the kinks and to get a good staff that is knowledgeable in there craft. I know this first hand being a manager. As well as sometimes in retail you catch someone on a off day.
They have a 3 day policy. If your not 100% satisfied they ask you come back with in 3 days and let them correct it for you.
Give them a chance you will be glad you did. Request «T» she Ment business! I had a horrible full set done at a unmentionable mall salon they where thick and grose. And I left feeling pounds lighter on my hands! And eye brows are picture perfect! Florida here I come!

The absolute worst manicure of my life. Honestly I could’ve done a better job doing the whole thing with my left hand. Happened to be shopping in the area on a Sunday and knowing my usual spot was closed today, I figured what the heck… let’s give this place a shot. I’m guessing by the other reviews I got Ellen. I’m pretty upset because before making my way in here my nails looked pretty good, just in need of a touch up. Seriously I had more polish on my skin than my nails, the ends of my nails are rough/​broken/​uneven, and I have small bleeding cuticles. I thought that might’ve been the case because she was on the phone for half of my time there, but after reading other reviews I guess that’s her norm. Besides my nails looking bad she was gossiping with other employees in another language and kept taking time instead of getting on with this massacre also known as a manicure to clean off her supplies and nail polish lids. Thanks for wasting my time.
Being that I get manis regularly I feel like I should be an easy customer– God help you if it’s been a while! I will never go back here and will be sure to make time to go to my normal spot during the week.
Oh yea. they guarantee their services for 3 days according to a sign in there but not if it’s for a ‘regular nail’…not even sure what that means but I’ll fix this one myself.

I’m sorry Ava Nails Spa… It pains me to write this update. Despite what the other reviews say I’ve always received nothing but great customer service.
I have to say the truth of the matter is my pedicures just don’t last that long when I get them done here. It’s a shame b/​c I really like that this place is new and the bowl liners really win me over.
I got a pedicure on June 28^th. They weren’t too busy, but after sitting there for about 10 minutes they told me to go do some more shopping and come back at 1pm. I didn’t mind. Well I went to Ulta and got held up waiting for a brow wax at the benefit brow bar. I came back at 1:30…they were packed. I told the front desk receptionist that I understood I was late and would take my place in line again… they would have nothing of it. See — that’s what I mean by great customer service. So I was promptly seated and got a pedicure. It looked just OK, not sloppy, but it didn’t wow me. It was done by a younger male — I honestly was a little put off — but that’s my hang up. The clearcoat was kinda messy — I couldn’t see it, but I could feel it around my big toe cuticles. But they looked good. Fast forward to today, July 9^th. I took off my socks after work and a have a big old chip in my big toe… the toe with the sloppy clearcoat application. I’m sorry, but that’s less then two weeks. I can paint my own damn nails and have it last longer.
So I just won’t be coming back for a pedicure. I may try a mani, but I just don’t know. I have a wedding coming up and the bride has mandated french manicures. Yeah, in 2014… whatevs, it’s her day. I don’t need it to last so I may go to Ava’s b/​c they are quite nice and I like that it’s brand new.
And really, when I read some of the reviews here I’m disgusted that folks are name calling. It’s fine to not like the services, but to talk about someone’s looks and call them manly looking is in poor taste IMO. I’ve been there several times and never witnessed poor customer service. NEVER.

Ellen, the short manly looking lady that smacks on gum is rude and messy. I just left and two of my cuticles are bleeding because she pulled too much skin off. When I tried to complain, she yelled at me asking what did I want her to do because she has already said sorry.
Rather than taking her time, she rushed through my nails and painted my cuticles. Instead of cleaning my cuticles, she tried to clip them off and ended up cutting me and they began to bleed. My gel nails are sloppy and I will never return.

I have waited over an hour. They seem to get to all the regulars no matter the length of time you have been waiting. I will not return.

I went here today and they tried to charge me $ 22 for a gel fill (no color).? The color would have been an additional $ 20. Then the design I wanted would have been another $ 19…so I had to choose a «regular» polish which was $ 5 to paint all 10 fingers. What a ripoff. In ca I paid $ 75 with tip for fill WITH color, design, pedicure, and eyebrow wax.

Place seemed nice however once we got in the staff was CLUeLEsS! We wanted opi gel nail and the guy kept showing us different brands. To top it all off with Ellen totally botched my cousins nails up. When she asked to redo of fix it she acted clueless. She painted the sides of the skin more than the nail itself. Will never go back to this place. Extremely awful experience. Never again.
We even went back and Ellen had the nerve to say what’s wrong with it? I urge people not to go.