I was a walk in and it was close to work… I came in with hair about three inches past my shoulders. I asked for a trim and some layers. I left with a spikey, uneaven jagged, haircut like Lisa Rinna on this season’s Apprentice. It cost me $ 55 plus a $ 10 tip. I can hardly do anything with it now and just can’t wait for it to grow back out. She took way too much off. They will also try to sell you all their other products, nail and face services. All I want is a freakin hair cut people. I will not be back.