PaddleFish

Short version — booked a trip with them, they canceled on me 15 minutes prior to the trip and never refunded the $ 90. I called them for 3 months trying to get the money refunded, eventually they stopped answering my calls, and I am currently contesting the payment through Visa.
There’s plenty of other Kayak places in Charleston, so I’d recommend you don’t go with PaddleFish.
Long version — Booked the «Downtown Charleston Nature Tour» kayak trip for 10:30am Sunday morning for two. The itinerary suggests you get there early, so I shook off the previous’ night’s hangover and took a Taxi over to the Bristol Marina and arrived at 10am. After looking around the marina for someone for 15 minutes, I get a call from PaddleFish informing me that it was too windy on the water and that the tour was canceled. Granted, this was 15 minutes prior to departure, which is complete bullshit, but the guy was very pleasant and said he’d refund the money right away. I was pretty pissed since I got up early, paid for a cab, and now needed one back, but screw it.
After waiting a few weeks, I still had not been refunded any amount, so I called Paddlefish Charleston, told them the situation, and they apologized and said they would refund the amount right away. I waited a few more weeks, and still did not receive a refund, so I called again, explained the situation, and they once again said they would refund the money right away. This time I gave them my phone number, and they said they would call right back to confirm the refund, however I received no call back, and no refund.
After about the third time of going through the same motions, they just stopped answering my calls. They started answering again when I’d call from a different number, and this time they were really pissy on the phone, told me the same line, said they’d get it taken care of and call right back — or course none of this happened. I also left voice mails for their accounting department to no avail.
So after 3 months of dealing with them I’m in the process of disputing the charge with Visa to get the money back.