Hawthorn Suites By Wyndham Charleston

Traveled to Charleston for the Charleston Comedy Festival. My gf and I were looking for a place close to downtown without being incredibly overpriced. The Hawthorn Suites were the perfect location for us. Right off the highway but within a short drive of downtown.
Was surprised by the size of the room. Bigger than my apartment in Atlanta! We had two comfy beds to choose from, and more pillows than I’ve ever seen at a hotel before. The kitchenette was nice, with a large refrigerator (perfect for storing all of our drinks). Two flat screen TVs, so we could both watch our own shows.
We also got good use out of the indoor pool. Didn’t expect to be able to go swimming in January! Overall hotel was clean and seemed up to date. The breakfast room was the biggest I’ve ever seen!

I am so surprised to see the negative reviews here!
I stayed here in October 2014 for three nights and we booked through hotwire.
We got in very late at night and the people working a the front desk were very nice.
I hadn’t read reviews prior to staying here, and was so surprised at everything I read because our room was great.
It was huge; there was a sitting room with a television when you first enter, past that was a kitchenette with the bathroom attached to that, and past that was the bedroom. It was great having the kitchenette with the refrigerator and everything looked really clean. The bathroom was great and also very clean.
We had two beds with giant down comforters (they were awesome!), I was a little grossed out because there was a dark hair on the comforter, but my fiancé called me crazy and pulled it off, then it was not thought of again.
The tv in the bedroom didn’t work very well, but we weren’t there enough to care much about that.
Breakfast in the morning was great.

Worst hotel stay ever. Dirty outdated rooms. Unprofessional staff. The manager took it upon himself to remove ALL of my belongings from my room and my mothers and give them to someone else while we were at dinner. My belongings were thrown into a laundry bin and shoved into a closet by the front desk. There was damage to my laptop. The hotel owner/​manager admitted to removing my things but refuses to take responsibility for the damage and will not return phone calls. Corporate is useless… they should be ashamed to have the Wyndham name on this hotel. They refuse to assist me since the hotel is privately owned. No parking because the lot is filled with construction vehicles

The best thing about this hotel was that the bathroom was clean. We were suppose to check in at 3. checked in at 4:15 and our room was still not ready. They then gave us another room that had an awful smell. Tbe next day the housekeeper never came to clean the room. When we mentioned it to the front desk they said «oh…okay». And all day sunday there were 3 bags of trash and a dirty mop next to the elevator. Run as far as you can feom this place.

Good day, I had the displeasure of staying at 1 of your facilities this weekend. We were in Charleston, SC for our daughter’s wedding and the funeral at Mother Emmanuel ame. We stayed at ALoft but my husband moved us to your place for a romantic last night alone. While transitioning to the reception, we dropped off our dog. My husband asked if there was a pet waiver and the front desk person whom was barely listening, said NO. He walked her in and left. By the time he was almost at the reception hall he got a call saying that our dog barked and that he had better turn around now or she was going to call the police and the pound and if we didn’t want to go pick her up from the pound then come back and pay a $ 50 deposit! This was a long run on sentence, not a response to any objection!!! The threat was unprovoked and shocking. My husband turned around and went back. He missed his first FATHER-​DAUGHTER dance ever! He missed the TOASTS. He missed the CAKE CUTTING. We are from Cleveland, Ohio! She will never get married again! There was no issue at ALoft where our other children stayed, which is on the other side of the city! We should have just driven back there first. Then the next morning while gathering our things from a very long and late… unromantic night, thanks to the threats of police and him missing the reception. My husband asked for a late checkout at 10:06 am. The same front desk person told him that she wasnt honoring any late checkouts and slammed the receiver down! Wow! He called back to ask what time checkout was and she said 11. By that time our other kids were there (all adults/​college students) to help pack up our trucks for the 13 hour drive and my daughter heard the woman tell a man he could get a late checkout! We had no time to freshen up, so we missed church. Why was your person so angry? I could hear that through the phone. My husband was really shaken and this is rare for such a happy guy. She also wouldn’t give us extra pillows, just a sheet.

Not the best experience. The light was burnt out by the bed, the faucet on the bathroom sink kept falling off when you turned on the water. You could tell the room was once used by smokers. It did not have a pleasant smell. The furniture was stained with burn holes. The feather bed was so lumpy on one side, we slept off to the one side of the bed. There isn’t a lot of room for parking. The whole time we were there, construction crews took over the parking lot with equipment and sat outside drinking and smoking outside the door. The evening front desk staff were not very personable. The day staff were very nice and pleasant. I wouldn’t recommend this hotel. There are better in Charleston.

Deodorizer over top of mold and you can tell they painted over the bad. It was hard to breathe being an asthmatic.
There was obvious mold spores coming from the ventilation. But otherwise the service was decent. They forgot our wake up call so I’m glad we set an alarm. Breakfast was subpar.
Might stay here again if we can’t find a better hotel.

Hawthorne by Wyndham — Charleston SC
We stayed at the Hawthorne from November 28^th and checked out December 1^st, 2014. The staff was super friendly and helpful. The stay included hot breakfast, free parking and free internet. The rooms were spacious with a mini kitchen that included a fridge, sink, and microwave. The place was clean.
The only negatives: it’s not in downtown charleston; you will need a car to get to historic Charleston. It’s about a 20 minute drive. The walls were super thin! The guests next to our room were loud and awake past 12am and their noise felt they were in our room.
Positives: free internet, free parking, free hot breakfast! Pet friendly. Clean and spacious rooms!
Good stay, great price!

My husband purchased a Groupon for Hawthorn Suites By Wyndham Charleston in July for a one night stay. The price was reasonable and the location, about 15 minutes outside of Downtown Charleston, isn’t ideal but fine for the price.
Upon entering we noticed that many of the furnishings in the lobby area were old and worn. The elevator we took to our room sounded like it was being turned with a hand crank.
A dog in the room across the hall was barking from the time we got off the elevator. The chair and sofa in the room were old and worn (holes in the fabric and you sink almost to the floor when you sit. The toilet in the bathroom was running and didn’t look very clean, the bathroom floor was sandy. In the bedroom there was no covering on the box spring. We asked to change rooms and were moved to another floor.
The next room was cleaner, still no cover on the box spring and very worn furniture. The carpet is also very old to the point where I think its uncleanable at this point, dirt is ground in. I think sad is the best way to describe this hotel. My husband went to the front desk to express his disappointment and the staff was very apologetic.
We checked out and went to another hotel

Hmmm, where to start. So first of all it’s convenient enough to Charleston/​Mt. Pleasant, etc…
When we arrived they were booked with two wedding parties (this information will come in handy in a minute so bear with me), check in time was average considering they were understaffed with just one person at the front desk trying to help everyone (7 people as I said wedding parties). The hotel is clean as a whole, the pool though inside was well maintained and there is a comfortable dining/​reception area though average for this type of hotel perfectly fine.
So why the 1 star review you ask? Well…
1) Once we brought our bags up to our room as they couldn’t find the luggage carries and by they I mean the sole employee at the front who was busy checking everyone in so she was of no help which is fair on her part but not for the hotel management.
2) Upon entering our room it had a fowl smell which I can’t put my finger on it but quite unpleasant.
3) Phone was dead
4) Shower was plugged up so after the first shower there was 3+” of water
5) The AC didn’t work
6) There are no dishes, cooking supplies or silverware despite having a handy kitchenette, So the only way to get any is to go the front desk to ask for it
7) After all of this I went down to the front desk around 11:15 — 11:30 to ask for assistance with at least the AC and although the front desk attendant was pleasant she couldn’t do anything because she was the ONLY EMPLOYEE ON DUTY! No maintenance staff, no security, no maid staff which simply as a safety measure is misguided at best.
8) Though the least important I feel it is worthy enough to mention that the evening employee was wearing an old t-​shirt with a whole in the abdominal area so not a very professional feel.
So that was day one… onto day two
Breakfast was pleasant and fine no issues, seemed fully staffed as expected. The repairs/​fix requests were taken care of so all good there and we were gone for 8 – 9 hours so not in hotel to find any issues. However…
1) When we came back into the bathroom from being out there was a toilet brush laying in front of the toilet
2) No wi-​fi for the vast majority of the day
3) Since there were issues with wi-​fi I tried using there computers for their guests and although they worked it took close to 30 minutes to go onto Unilocal and a few other pages to search for a restaurant for dinner. When I finally got to a page I wanted and attempted to print there was no paper.
4) When getting ready for bed on one of the comforters I saw remnants of something foreign on it so that went to the side away from the bed (which by the way was comfortable)
5) The bedroom had no overhead light and just a tiny lamp which provided very little light for reading or working.
Not sure what day 3, checkout will be like but hopefully it will at the very least be uneventful. Final decision on this hotel– with all of the wonderful/​clean/​hospitable places to stay in Charleston there is no reason to be here. The management obviously doesn’t run a tight ship or this would be a glowingly positive review.

Stayed here for Y’ALL Fest. Got a great rate and a very good room. 2 couples and a child and it was very comfortable in the 2Q Suite. Staff was great, especially Al who was super friendly and helpful. Hoping they offer the same next year for the Festival.

Stayed here last night, we are in town for a mud run. The pictures online were nice and the price was right compared to other hotels in the area. When we first arrived, the lady at the desk seemed irritated that I asked her if it was possible to get my sisters room as close to mine as possible.
When we got to our room, it was a nice size! The «living room» was separate from the bedroom, which was nice! It looked clean, but had a funny smell, and the place was falling apart! Toilet seat was broken, all the faucet handles were broken, and the a/​c unit was leaking!
I called down to the desk to see about getting extra towels and wash cloths, and the woman at the desk was extremely rude and seemed annoyed by my request!
We will not stay here again!

Well, I guess I’ll just come out and say it.
It is absolutely filthy here. No bedbugs in sight after checking the mattresses and headboards, but the last time this room even saw a squirt of Windex or a vacuum was a long time ago. Duvet covers (which are routinely thrown on the floor no matter where we go) had piss stains on them, and the mattress on the bed closest the window was basically concave. Pillows and pillowcases smelled bad and I headed straight for the local Target to pick up a sleeping bag.
I wiped down the kitchenette area with a washcloth and it came away black. The refrigerator was particularly bad.
I’m sitting on the ‘queen-​size sleeper’ in the living area and I’ve got the heebs just resting the edge of my ass on it to type this. Then why am I staying here, you might ask? For some ungodly reason, every single hotel in Chucktown is booked solid this week.
If this place was refurbished in 2010, I shudder to think what it looked like before that. Not quite as bad as staying at the Red Roof Inn, but pretty damned bad. Sandwiched in between some industrial zoning, this place is serviceable but only if you can take some pretty heavy duty amounts of filth.
The people at the desk are sweet as hell, though. Really friendly and funny. One bright spot in an otherwise very dismal experience.