Courtyard Charleston Waterfront

Marriott is quickly becoming my preferred hotel brand due in part to experiences at their affordable Courtyard branded locations. This stay was another solid experience.
We came to Charleston for the night and when researching hotels this location came up at about half the cost of a downtown hotel despite being a little over a mile away from the French Quarter. While the weather held steady on Saturday we found it was quite an easy walk into town. When the rain came later that night the über back to the hotel was about $ 7. The hotel has a great location for the price.
The room we stayed in was a bit small but clean and 2 complimentary water bottles and chocolates were provided. I was just happy they let us check in 4 hours early! We also went to the bar before heading out and the bartender was friendly and the happy hour pricing was very happy indeed. They have a huge outdoor verandah that I imagine is great for relaxing with some wine when the weather is warmer.
The only downsides were this — there was construction going on during our visit which meant getting lost trying to find the functional elevator and the lights were out in the hallway when we first went to our room. The second and cautionary piece is that the water in the shower and sink will go from freezing to burning in just a few seconds so be careful!

I was treated like a queen at the Starbucks this morning. When my food was a little slow, they brought out a complimentary muffin for me. A couple of the staff came over multiple times to check on me at breakfast. They honestly seemed like they cared so much – very refreshing! The rooms were so comfortable, with an amazing shower. I will definitely be staying here again!

Overall, it was an ok experience. It was pretty cheap compared to the other hotels in the area. The rooms were small and mediocre, but thats what you get for this price. The «waterview» thet we were supposed to get from our hotel window wasn’t really a water view, more like a patio view. The shuttle service they provided was pretty inconvenient, as it didn’t come that often and was cramped. It also broke down at one point ans we had to take a taxi instead. Probably the biggest thing for me was the fact that they didn’t clean the rooms! They replaced the towels once, but they didn’t make the beds despite us leaving the sign down. They then left out an envelope for us to put a tip in which was pretty rude.

Dirty and in dire need of a major renovation. Mildew and mold everywhere… small rooms — terrible bathrooms… Not comparible to other hotels in the chain. Would definitely reccommend another hotel until they clean it up. Only stayed here because work booked me here!

Place had great views for the sunset right from the deck and pool area. There is also a hot tub and great size pool that over looks the yachts and boats on water.

The views are great. The staff has been wonderful. I had issues getting my work laptop online and they were very helpful. Everything is very clean. The property hasn’t been remodeled to the Courtyard Bistro type lobby but the waterfront patio is great.

Beware balcony doors! I was staying by myself and shut the door behind me and the security bar fell locking me out on the balcony.

We have been staying here about once a year or so for the past 7 years. It used to be a bit better than its current state. Slowest elevators on earth, carpeting worn, drain in bathroom sink about as slow as the elevator. Breakfast — everything tasted like grease. I’m not a vegetarian but noted that no offerings there except fruit/​cereal. I’m not a coffee drinker and good thing I brought my own tea as the tea selection was limited to green tea or Lipton’s. The exercise room was acceptable. Staff pleasant but looks like the ownership isn’t paying attention. Guess if you sell out every night you don’t have to.

Staying here and while the staff is nice, they are woefully understaffed for the number of people they have staying here. The place is dirty, the carpet in the hallway hasn’t been vacuumed in 3 days. The place is worn and no one seems to be overseeing anything. Good breakfast, rooms ok, we didn’t get a view so what’s the point? beds ok, towels are average, …not sure I’d stay here again.

Beautiful view, nice enough room – nothing fancy. 1.5 miles to downtown is walkable, provided you have the time to burn.
The issues: one elevator broken all 4 days, the other incredibly slow. We were near the elevator on 2^nd floor and it took 8 – 10 minutes on average to get out of the hotel. This is really ridiculous if not also unsafe. I used über frequently and they’d be waiting and waiting downstairs even though I ordered the car service as I was walking out my door.
Our sink was also completely clogged. Running the water more than 30 seconds brought the level to near-​flood. Try washing your face when you can barely speed-​wash your hands.
Tried to check out fitness center – equipment broken or not well-​maintained. Can’t imagine it’s extremely popular so don’t understand the level of wear & tear.
They offer a «shuttle service» to the waterfront from the hotel. Roughly it runs every 30 mins. The issue? It’s $ 6. Is this a joke!!! My über was $ 7 (tip included). That’s me hiring a private car service, on my own time, which takes me door to door, with only a few moments notice – $ 1 more than sharing a rickety van with 6 strangers??? Either make it free or get rid of it.

We recently stayed at the hotel and had a pretty pleasant experience. We switched rooms the second day (they moved our items for us while we were out) to a room with a view of the marina. Sunsets were beautiful.
We took advantage of the hot tub while the sun was setting, again, very pretty.
Spent some time down at the bar in the evening. Shannon was great and very friendly. Knowing that the hotel usually holds wedding parties, one suggestion would be to plan to keep the bar open a little later to accommodate the flow of people returning to the hotel after an event.
I would suggest having some dining options available such as room service, as there is no restaurants within walking distance.

Our romantic anniversary weekend consisted of finding out we slept on BLOODY SHEETS!!!
1) We checked in on Thursday and found our tub and sink were plugged. While we were at a wedding they unplugged the tub but not the sink.
2) We returned incredibly late and went straight to sleep. We woke up in the morning to my boyfriend sleeping on a dirty pillow.
3) Laying in bed I looked over and found BLOOD on the bed. I confirmed it was not from either of us and disgustingly realized, I had slept on someone else blood ALL NIGHT!!! Worse part was it was in the mid section, there were two large spots, it was more than obviously menstrual blood.
4) The hotel somehow disengaged our keys so I was locked out of my room at 6am. Had to go to the lobby and request another. The receptionist just asked for my room# and tossed the key at me like I had bothered her. Not even an acknowledgment of their mistake.
5) When I called the manager regarding the blood, he took 3 HOURS, to return my call.
6) When the manager did call back, he said, «I listened to my voicemail. Come down to the front desk, we have vouchers for a free night.» No acknowledgment of the situation, apology or even status of if they were going to send someone up to clean the room.
7) Returned to the room that night to find ZERO parking spots in the garage or connected lots. Had to park in check-​in parking.
8) All we asked of the manager was to have the room clean to «check-​in» standards. Returned to our room to find pubic hair on the toilet seat and outer wall of the bath tub. Also, dirt on the floor of tub where the maid had stepped in the tub to access the interior towel rack.
9) Despite trying to bribe us to go away with offers of free hotels nights and breakfast, even on check out, nothing was received or acknowledged.
10) Still 3 days after check out we have still to receive the call we requested Friday night from management. We did call corporate. They were receptive and warm. However, despite ruining our 2 night anniversary weekend getaway, we have received 10,000 points. That sounds like alot till you realize a night in a normal average room is 30,000 a night.
Incredibly disappointing. Hotel has tremendous potential. Accidents happen, every hotel is going to have a blunder but to have a mistake of bloody sheets and not even take 30 seconds to come to the room or listen to what happened was disgraceful. Even after a full phone call, I still had to ask the manager if he was going to send someone up to clean up the blood since he had lacked even addressing the main issue.
Hopefully others continue to have better stays than this awful experience. At least, stays that require management attention, they may just leave as disappointed as us.

I’m torn between a 3 star and 4 star review. Here’s why.
When we arrived on a Sunday afternoon, there was a busload of what looked like spring breakers from a local high school or college. They were everywhere. They were drunk. They were pushing past me, my pregnant wife, and my son in a stroller. They thought we were different people and had conversations with us. It was a crazy nut house.
The poor front desk folks seems unaffected by everything going on around them. When we showed up, they didn’t seem to care that it was our first time visiting and we’d just spent 5 straight hours in a car with a screaming kid. They handed us our keys and said no more.
We upgraded our room to overlook the pool. This was crucial because our baby monitor reached the pool, so we could hang out outside while little one slept in the room.
The hotel provided a pack and play for our one-​year-​old, which was pretty great. They didn’t bother setting it up in the room, but no problems there. The pack and play was obviously used, had a few stains on it. Again, no problems.
Our room had a mini fridge and a microwave, both of which were sufficient. The shower was standard, the size of the room was standard, everything was fine. We tried to order dinner at their restaurant on the main floor, but I think they’re only open for breakfast, which I guess makes sense in Charleston.
I really liked the main outdoor area with rocking chairs that overlooked the pool and marina. Probably one of the better hotel views in Charleston.
Oh yeah, they have a policy not to change the sheets until 3 days in to your stay. But we asked if they could change them 2 days in, and they did it, no questions asked.

Was staying downtown for a quick getaway and booked the first place I could using Marriott reward points. I lucked out for sure. The staff was great, room was clean, and the best part was the steaming hot outdoor jacuzzi — in December!!!
Only drawback was the parking and the speed of the elevators. The garage parking is a bit limited. I went down to grab some coffee in the morning. When I tried to go back up, I waited at least 10 minutes for the elevator to come.
Overall, great place. The views of the marina and river are beautiful.

For the price (300.00 plus) I was disappointed… room was fairly clean… but so over priced it made me laugh… location location so they say… whew… I have experience far better way more humble… go to Vacation Rentals by Owner… Oh my stars what fun awesome priced deals!!! I use this site always and have never gotten a bad experience!

Okay hotel, abysmal customer service.
I was overcharged for my stay. I booked through a third party who collected the money upfront. The hotel also charged me when I checked in on my incidental credit card– which I never would have known if I didn’t check my credit card bill (the charge isn’t on my receipt).
The real kicker is when I tried to call them, the phone continually rang busy. So much for being able to rectify the situation. What kind of hotel doesn’t have a working phone, or the ability to appropriately charge their customers for their stay?
Marriott customer service emailed them on my behalf, but I don’t count on getting a response.
Other than this epic fail in customer service, my stay was fine. The location is inconvenient, but the hotel is more reasonably priced than comparable hotels downtown. However, based on this current headache and time-​suck, I would most definitely NOT recommend staying here– you’ll enjoy your stay but regret it afterward.

We were upgraded to a beautiful water view room and we loved it. Clean, reasonably priced, friendly staff, and a great property. The only downside was that in some brochures they advertise a free breakfast which we were under the impression they had. It was a little disappointing that they didn’t ad the breakfast choices to by are not amazing a little overpriced. You are not within walking distance of the touristy things so we did have to drive which wasn’t fun, but we didn’t have to pay for parking which was nice.

Overall, its a nice Courtyard. Rooms have been upgraded to new Marriott Courtyard style, with flat screens. Property is nicer than your typical Courtyard with the courtyard area facing the waterfront where you can hangout. I don’t believe breakfast should be $ 10+ per person at these type properties, so we skipped that. Its close enough to the real downtown Charleston by car or hotel bus, so location is fine.
My only real issue was the internet access was kinda slow, and when you travel for work, fast internet is sometimes more important than a comfy bed.

It may be slightly outside of downtown but beautiful. Painted a beautiful yellow with white trim. Overlooks the river and yachts.
They have a wonderful breakfast. When I was there it was not free but you got so much for so little. So, we filled up everyday thinking we would skip lunch. We did t. We ate way too much because of the great food in the city.
The decorations were nice and there were plenty of places to Sit and relax. Read a book etc.
There was a nice garage under the hotel and getting places was easy. I liked this better than the Marriott location that was three blocks away.
Rooms were clean and the staff was friendly. Waterfront view was beautiful and you could sit outside and have your breakfast. We were there in January so it was a little nippy.
It is a hidden gem.

It was a nice hotel, but I think that the name is deceiving. The location was pretty inconvenient considering how close it was to downtown. You are right next to highways going everywhere so forget about walking.
The parking is free, which is cool.