Triangle Tech Whiz

I called this company at 9:30 yesterday during their business hours. Left a voicemail message. Now over 24 hours later they never called me back. I would say that is pretty poor service.

I am new to the area and arrived here with a laptop that was near death. I googled computer repair and saw that TTW rates are better than Geek Squad so I gave them a try. Dropped off the machine at a drop-​off location, very easy, then picked it up a few days later. There were still some things that needed to be fixed, I hadn’t specified them originally. I called their offices to ask what I should do. First of all, they provide FREE phone support to all of their customers. So they answered several questions over the phone. When it became clear that I needed to bring the computer back to them, they agreed to do ALL of the needed fixes, even things that were just nice-​to-​haves, and not charge me another dollar. The people I spoke with on the phone were helpful, friendly and unbelievably, my laptop is alive and well and I didn’t have to pay a fortune. Thank you Triangle Tech Whiz.