Chapel Hill Compounding

Menapause is such a crazy part of aging, but my compounded hormones have really made this stage in my life normal. My physician prescribed ‘the pill’ and hormone patches to manage my mood swings, sleep patterns and libido. Neither of those mainstream prescriptions helped. They instead made me crazy. Zoe at Chapel Hill Compounding, and my physician came up with a more natural approach. I feel normal and very healthy. Thank you Chapel Hill Compounding for outstanding service and care. What a wonderful group of pharmacists.

I get my doggie’s seizure medication at C.H. Compounding. My vet was using a local competitor but I discovered that C.H. Compounding offered a better price! My vet now recommends them to patients due to their better prices and more convenient location. The staff are friendly and personable, and the medication is always ready as promised. I highly recommend them.

What a disaster.
I had a prescription filled here for the first (and last) time a few months ago. I walk in and I’m not greeted for over 5 minutes because they’re too busy chatting about neighborhood gossip with a customer. I’m sorry, but you need to cut that short when someone new walks in.
However, the biggest reason I will never be back is THEY DON’T TAKE INSURANCE. I found this out after having paid, then they give you the paperwork to fill out to get reimbursed. The reason I have insurance is so that I DON’T HAVE TO DO PAPERWORK. I don’t have time to waste on this stuff, and meanwhile they reap 100% of the benefits since they are too lazy to set up a relationship with insurance companies. What kind of podunk pharmacy is this?
To top it off, my insurance DIDN’T reimburse me because I paid for the prescription upfront. My contribution should have only been $ 8, but I ended up paying $ 65 because my money was taken at the point-​of-​sale. I’ve been running around with my insurance for months now to no avail, so thank you CH Compounding for not only wasting my time, but my precious money too.
Go here ONLY if you do not know the value of a dollar.

Did they have what I needed on hand? Yes.
Did they have it ready for me by the time promised? Yes.
Were they prompt, courteous and helpful? Yes.
Would I use them again? Absolutely.
If they had filed the insurance paperwork, they would have gotten that elusive fifth star…