I wouldn’t hire this company again. As far as I can tell the only thing I can say positively is that they SEEM honest — as far as whatever issue your unit is having. However, be prepared to deal with a lot of attitude, particularly if you are dealing with Bud himself. And be prepared to pay an outrageous price. What I was charged for a simple problem was unbelievable. I asked about why the bill was so much(after the work was completed) and there was no good answer. Live and learn, I will be finding another AC company.