I originally took my iMac to GeekSquad. After having it in hand for 24 hours, they said they needed to send it out because they had exceeded their troubleshooting capabilities and suspected a major hardware failure. I suspected otherwise. I chose to take it elsewhere and found Randy. He worked on it for one hour and I had my iMAC back and working like new(no hardware failure)!!! DONOT take your iMAC to GeekSquad. Take it to Randy and save yourself time, money, and frustration. He’s a straight shooter and knows what he is doing.
Jim P.
Tu valoración: 5 Fairfax, VA
Randy is awesome! Had more issues with my system than I thought. He was able to come up with a good solution to solve my problem and was very fair when it came to the cost for his service.
Josh F.
Tu valoración: 5 Brooklyn, NY
A+ Service! Couldn’t be better! About two weeks ago my iMac became unresponsive and would not fully boot. I brought it to the Apple store and they suggested that I reach out to an Apple consultant. Rmac’s was at the top of the list. I gave them a call and we set up a time to meet that was good for me. Randy took great care of me and even offered solutions that would make sense for me as a small business owner. He diagnosed my problem, extracted my drive, mailed it off to drivesavers, replaced the hard drive and installed a new OS within the matter of days. My iMac is now up and running with a new server grade hard drive. I am BEYOND please with the service I received from Randy.
Jamie S.
Tu valoración: 5 Reston, VA
Operating a design business, we rely daily on our Macs. My business partner met Randy in a networking group and he has been our«go to» guy ever since. He knows Macs and their intricacies. He understands our day-to-day needs and sees that we rarely have down time. He worked with us and our schedule in a cost-efficient manner and follows up with us consistently to ensure that we are running smoothly.