Penguin Aire Heating & Cooling

Harry is amazing! I highly recommend Penguin Aire and will absolutely contact them with any future issues. He is extremely knowledgable, honest, and kind. You won’t regret contacting him!

This business truly is as good as it gets! When our AC stopped working, Harry literally did everything he could to get it back up and running. I called in a panic and he was out the same day, and even came back out over a holiday weekend to help. If you are looking for an honest company with fair prices and a business owner who not only truly knows his business but CARES about his customers, look no further.

Harry is absolutely the most honest and best HVAC guy I have ever done business with. I first met him in 2004 when I purchased my own heat pump and air handler online, I probably saved $ 5,000 by doing that however, since I didn’t buy the equipment at a huge mark-​up from an HVAC contractor nobody would touch bringing it online. It’s wise to have a licensed and insured contractor wire your system, charge it and fire it up for the first time in case you have electrical issues and burn your house down. I finally found Penguin Aire Heating and Cooling and Harry and he said that he would be glad to inspect it and finish wiring, charge, and initial startup. He was complimentary of the work that I did myself and he charged a very reasonable rate for his services. I will ALWAYS call Harry when I have HVAC needs. I referred him to my neighbors and to my parents and his son came out and installed a new gas furnace at my parents house.
Call Harry for all of your HVAC needs, you will be glad that you did.

A/​C compressor motor stopped running at 1000, Harry had it up and running within 20 minutes of arrival. Said he’d be here at one when called, showed up 10 early. Knowledgable professional, no wasted time, very efficient. Fees fair and reasonable. I will have him replace my 20 year old system when he can no longer keep the original running. You’ll be hard pressed to find a more professional and knowledgable A/​C shop.

Praise: We’ve used Penguin Aire several times over the years for our HVAC system, either for preventive maintenance or the rare repair. When our hot water heater broke several days ago and dumped water all over the downstairs floor, I called and got Harry out to our house in a matter of a few hours. As busy as he is, he never keeps us waiting for long. He assessed the situation, gave me a reasonable price quote, and set the new heater install for today.
The installation was done by Phil, and he did an excellent and thorough job. He also called me a couple hours after the install was complete, to make sure the system is working properly. The quality of the parts and expertise of the installation is second to none — we’re VERY happy with the service we’ve had from Penguin Aire, and are happy to recommend them.
Complaints: Not one. Literally. Couldn’t have been better.

Can’t say enough positive things about them. Our system broke and needed a replacement. They were quick to provide and estimate and then schedule an install. They were proactive, professional, competitively priced and did a QUALITY job! Highly recommend.

Easy to schedule the service and didn’t try to tell me my unit is broken. I like :-)

This company was great. They came out the day we called and had our AC up and running by that afternoon. They explained everything to me very clearly and their prices were very reasonable. They charged less than half of what the other companies we called quoted us to come out and take look at our HVAC.

We are new house owner and after living always in apartment we know nothing about heating accept turn on, of or call maintenance:)
So when our heat stop working we had no clue what to do.
We had call Penguin and few hours later Bob show up. He ask us few question and start checking our furnace, in no time our heat was up and running. He explain us what to check and how to set up our thermostat to have warm house and not to spend fortune.
Highly recommending!

Amazing fast, honest service with integrity and efficiency going the extra mile to explain in detail what else could be done to avoid future repairs to a clueless woman.

Harry is the best!!! Like the other reviewers mentioned, he is the most honest and prompt service provider I have ever worked with. We had an ongoing issue with our heat pump for several years and Harry worked with me to get the most life out of the system that we could. He also taught me a lot about how these systems work! We first met him when we had an emergency situation on a weekend the day before we were leaving for a trip (of course!) In a panic, we actually found him in the yellow pages, and what a find! He was here within an hour. Very reasonable, reliable and trustworthy. I can’t say enough good things about Harry and Penguin Aire.

I called him at 1:00 on a Friday, based on other Unilocal reviews. I was expecting to end up with an appointment spanning a 6-​hour window a week away, but Harry was at my house at 2:30 that day.
The AC system was frozen solid, so he couldn’t do much that day, but was back promptly at 7: am the next day and got me back up and running.
My system is old, and needs to be replaced soon, and if he’d pushed, he probably could have sold me on a new system. Instead, he helped get the existing system back up and running to squeeze as much life as possible out of it before having to replace the whole thing.
He was friendly, and explained to me exactly what was going on and what he was doing about it, in a way I could understand (I have essentially no HVAC knowledge).
He also checked in with me a day after leaving (and after he’d already been paid), to make sure everything was working properly, which I thought was a nice touch.

Penguin Aire is run by one individual but he is available ²⁴⁄₇. Unfortunately, I have had to utilize his services more than I would care to but I have never once felt scammed. His background is Electrical Engineering but he somehow found his niche in the HVAC market.
Even though he doesn’t charge an hourly rate, he is very quick with his services. His troubleshooting skills are always on point. He is very professional and prompt with arrival. This guy has been in my life for the last 6 years and I am ashamed to say that I do not know his name. I assume I am usually so delusional from lack of AC that my manners go out the window when he arrives.
If you are ever in the need of Heating & Cooling services, let Penguin Aire be your first stop. I am sure you will see his prices and services will surpass other chains in the area.

Good guy, I was referred by a friend who had been using this guy for years. Finds the problem and fixes it instead of making reasons why you need to buy a new system. Doesn’t try to upsell anything or force you into some service contract, almost shocking for this day and age.