Insight Pest Solutions

I signed a contract in July for quarterly service for 1 year (4 treatments). Quarterly somehow became every two months, with no notification at all for the 5^th (in May) treatment that I was billed for.
Whatever they use for ant control really worked, but not happy with the extra billing.

Not a good experience,.not consistent service from all technicians and not good notating details like pets outside, even when reminded. Just be certain if you have pets, that you remind them the day of service and if they call prior to arriving.

I am continuing to receive bills from this company two months after I sold my house and cancelled the service. This is after they already extorted me for a $ 160 cancellation fee.
Their business practices are not customer-​friendly.
I guess the actual service was OK. I had them spray for ants and they eventually went away after a couple trips out.

Stay away from these crooks. They went so far as to forge a signature on a contract for pest control for my house. Fortunately, they were so incompetent they got my name wrong.

Excellent work. Shamar went out of his way to provide top notch service. We are very happy with their service

Alright, so admittedly, we do still have the occasional spider in the house, and this one random closet downstairs where the cables come in and circuit breaker is located that also gets bugs, but since we signed up with Insight Pest Solutions, we haven’t seen/​heard a single spider cricket, which was our main reason for hiring them. Not having used any other pest company, I don’t know how they would compare, but I imagine most pest companies offer the same services. I’m leaving a review because I find that I really love all the technicians who have come to provide various services. They’re all just super friendly and seem genuinely nice.
It doesn’t seem like they do much at the quarterly services beyond spraying something around the perimeter of the house and swiping at cobwebs, but when they’ve come for other things such as removing a wasp nest or taking care of a mouse problem, they have been very accommodating, knowledgeable and helpful. I second the other reviewers who pointed out Shamar. He was only supposed to come and throw away a dead mouse caught in the trap, but he ended up checking the laundry room and throwing away an old blanket I was too scared to touch, and he took a closer look under the sink where the mouse was and told us what our next step should be.
Anyway, maybe some other pest company can completely rid our house of insects, but the friendliness of these technicians I think will keep me with this company for now. Thanks!

I got this company by the stars of the company in Unilocal.The first time is OK, even though I don’t feel comfortable to pay a full year’s service fee, as they insisted. After 2 months, we found ants inside our home again and called them to get someone come over. This time the earliest available day is more than a week away! I guess I have to keep them for a year to fulfill the contract but definitely would not recommend to my friends.

Rude door-​to-​door salesman told me to «enjoy the ants» when I declined the service. NEVER using them! That’s for sure!

Brandon Lee, our technician was courteous, polite, efficient and professional. Would definitely recommend.

Insight Pest Solutions are a top notch service. They offer professional pest control and knowledgable technicians that will help you solve any pest issues. I recommend their services to all my friends and family.

I’ve been using insight for over a year now and am very happy with the service. They come quarterly and spray outside and clean any cob webs i might have. I asked them to service the inside of the house this time because i had a few issues i needed addressed. Shamar Mitchell was super helpful and treated the areas differently based on my issues. He was super friendly and answered all my questions. I am very pleased with the service.

Great service, always come in the time frame given. Shamar was very thorough and really sprayed well around the exterior of the house.

I ordered their service last year and paid for the year in full.
After a year they came out once for a pest control without any notice and charged me additional $ 75. After more than 30days from the service, they called me and notice that I have passed due about $ 75. ‘Till that time I didn’t know we got any service from them. I explained I did not get any invoice but they keep saying I did not get invoice ’cause they do not have my email address. Also, they do not send any invoice by mail and that is their policy. I asked why they did not ask me my email address if they needed at the beginning, but they were kept saying the same thing. I have cancelled all services today after paying the $ 75. I DO NOT recommend this service. They will kill your credit sometime later due to their non-​understandable policy.

Our technician Shamar Mitchell was very accommodating. We had various bug issues and he heard us out and sprayed it promptly. He did our backyard as promised too. Insight has been doing our property for almost two years now. We won’t change unless they do.

Had the tech. come out to do interior spraying and he did a thorough job while giving some great maintenance tips. Great service and friendly demeanor!

Really good service, all questions answered and no doubts what I was going to get. The service was fast and everything was thoroughly explained.
So far so good, worth the money!

Our technician, Jackson, was very professional and showed me exactly where our carpenter bee problem was coming from. He even climbed underneath to make sure he was able to get all of them. Very impressed with Insight!

Preston Freeland, technician with Insight Pest Solutions, just treated my house. He was right on time, friendly, and explained the whole process before beginning the treatment. I’m impressed with safety of the products especially since I have two dogs. I would definitely recommend Insight Pest Solutions.

I had just moved into my area and there were these little black ants that just would not go away. We tried the a couple different bug sprays that we bought from Home Depot.
We heard from insight while they were in the area treating a couple of the neighbors houses in the are.
They were on time and very professional. I thought it was going to take a couple days for the ants to go away but nope. The next morning NO MORE ANTS.

I initially learned about Insight Pest Control services when they first came to my home offering their services. They inspected our home, asked about our current service, and showed me what they do differently. The technician took his time to look at our home, and explain why our problem areas are still problem areas, considering we’ve been with our current provider for a few years. They were able to locate and remove a wasp nest, and remove webbing, which our former company should have been doing. What’s funny about it is that the former company just came days before, and didn’t notice anything that Insight noticed.
The technician took roughly 20 – 30 minutes clearing up our home. I have yet to see another spider, stink bug or centipede in my home, which have been around the last few months. Great service.