Chantilly Automotive

Chris is great and takes awesome care of my car! I feel confident taking my car to this shop and know that he’ll address any issues quickly and cost effectively.

Receptionist is an ass… when they were done with my oil change, he drove my car out if garage knocked the entire rear view mirror off… he blamed it on the car make (fiat) apparently when they were making the car they glued it… yaaa. it’s a new car and he just was a shitty driver. Tried charging me for him knocking my mirror off completely I laughed. Worst customer service ever… Make sure you drive out your own car out of the garage

I wish I could review the actual service, but the problem is I haven’t been able to bring my car in yet despite 3 separate attempts to do so. A few weeks ago, someone came to my door soliciting «VIP Service Memberships» for $ 30 that had $ 600 worth of coupons and no expiration date. With 5 free oil changes, 3 state inspections, it seemed like it would pay for itself pretty quickly.
All 3 times I have called, including this morning, they haven’t had an available appointment until at least 5 days later. Today I was told they were closed all of Memorial Day Weekend. I called VA Tire and Auto in South Riding and they told me they were open every day this weekend and all I had to do was bring my car by this evening and they would take care of me. Now THAT is actual VIP Service. I still plan to use my coupons for Chantilly Automotive because I paid for them, and they don’t expire. I guess I’ll just need to plan at least a week in advance.

What a great find. It is so hard to find a car repair shop that makes you fell «At Home» The guys there really helped me understand what was wrong with my poor car and not once did they make me feel dumb or stupid that I didn’t know much about car stuff, I mean I’m not a car buff that’s why I go to them. All I can say is I will ALWAYS bring my car here. You guys are great-​Thanks

I got an oil change here and I didn’t have any problems with my car. People there are very friendly. My only problem was that I had made an appointment and was told the oil change would take about an hour, well about 2.5 hours later I finally left the place. I felt like my time wasn’t important. Then more recently I called to try and get a price for an oil change since I have seen posters for discounts around the area, they didn’t answer the phone and no call back wither.

Chantilly Automotive has taken care of me and my family for several years. You always hear people say the worst thing about moving is moving away from a trusted mechanic. Bill (owner) Chris, and Sonny treat you like family. Prices are fair and they won’t try to over sell you. So glad someone recommended them to me. Will not get my car checked on or repaired by anyone else! Unless I have to move somewhere :)