Van’s Cleaners & Alterations

Quick service and great pricing. She knows what she’s doing. I tried two other alternation places before and was very happy with Van’s service. Will be coming back for my alternation needs!

I stopped by here yesterday for the very first time since I’m new the area. First, the lady gave me a long lecture on the process when I asked for the price of dry cleaning a single shirt. It’s $ 2.75 plus tax so almost $ 3.00 which I think is very high. But when I asked about picking up my clothes, she said «Friday» (3days) which was unacceptable to me especially when paying almost $ 3 for a shirt. I decided to leave but that’s when she asked, «oh when do you need it by…»? I said the next day. That’s when she said «oh okay no problem, your shirts need lots of work and it depends on each customer…» I had previously dry cleaned them and only worn them once and twice (some shirts); they were clean but wrinkled. I decided to leave the shirts but found her tactic and price unacceptable. Today, she seemed to be pissed off for whatever reason when I showed up to pick up my shirts. I didn’t even say a word other than a simple thank you, she was just very silent in a rude manner.
Will not return here again…

I cannot fathom why anybody would rate this place less than five stars! She did a great job ensuring my pants fit perfectly. She was also much less expensive than other places in the area. I will not be taking my alterations anywhere else, ever!

Love this place! Hands down the best dry cleaners in the area. The owner Van is also super sweet.

About a month ago I came to phoenix to interview with Intel. To get myself best performance, I shopped my suit in Phoenix. However, it needed alteration. The interview was on Monday and it was Friday morning I was looking for a Taylor. I know time would be a big issue and after searching on Unilocal I decided to give Van’s cleaner a try. Guess what? It was the best alternation experience ever!
Van was so nice and warm, as soon as she got my situation, she said don’t worry about it, I will finish it by Monday 6am and I promise you that your suit will be awesome! And she said don’t worry about you interview, I always bring my clients good luck!
On that Monday morning, I came back and she got my suit altered, pressed, all ready! As soon as I put them on, omg, I looked so good! And of course, I got the job! And now I just relocated back to Phoenix now! I mma go visit Van again and have my everything serviced by her!
What a nice lady! Thank you for your help and best wishes!
You won’t wanna miss this fantastic place!

Awesome place, very helpful. I went in with my first suit and no idea what to do they explained everything and too care of it making me look great. I needed it quick and they made sure to have it on time. When I wore my suit to the wedding I got it for I was told by multiple people I was best dressed there. I attribute that to the perfect fit. I will be back for sure.

Brought in my wedding dress and an evening gown. Van took great care of my dresses and fixed the beading on both. She also got out a stain on my wedding dress that has sat for 14 years! I was a little surprised that my wedding dress wasn’t in one of those boxes, but it was more of an evening gown style — not the poofy kind.

What a wonderful business and customer service. Van is the best; an owner whose quality of work matches her affability. Even though I live in South Gilbert, I’ll make the trek to Chandler just for Van’s. I will keep coming her for tailoring services because her prices are fair and her commitment to the customer is unrivaled!

After having some of my valuable and favorite garments taken care of by Van, I want to highly recommend her services to others! I recently asked her to hem two ball gown skirts, as they were far too long to be worn. She completed them several days early, and they are beautiful! I can’t thank her enough for the hard work she put into these stunning skirts, they are perfect. The coats I have had cleaned by her turned out great too. Van continues to offer great work for a reasonable price, and always with a warm, friendly smile. If you need dry cleaning or alterations, check her out!

Wonderful Service! I took in a Very old a soiled sheepskin coat and Vans took great care with it. They also found a pair of leather gloves in my husband’s coat that we had forgotten about. They cleaned them as well, no charge. We will be using them again.

Van’s cleaners is absolutely the best we have ever experienced she does superior work and is always on time
The attention to detail is phenomenal

This place deserves only one star for doing my pants correctly but treating me like crap. I will not be back. Their shop is also filthy. If you want to be belittled because you have a couple of pounds to shed, or because you are younger than their average customer, this is the place for you.

So, this review pretty much works in two parts…
Part one, the good stuff! Brought the wedding dress my wife had borrowed after our wedding to be cleaned. Condition of us borrowing it was that it needed to be cleaned when we returned it. I did extensive research on this, wanted to find the best place that would do the best job. I must say that Van’s did not disappoint on this. We came to pick up the dress and this thing was cleaner than a 28 year old computer programmers virginity. I must emphasize that, the cleaning was as fabulous as the wardrobe of Liberace. Seriously, the cleaning on this dress was 100%
So things are great, getting ready to enjoy the rest of the day. When it was being packed up she tried to pack it in another dress bag. We told her that the bag she was packing it in was not ours. The one it as being packed in was pink and had more stains on it than a motel 6 mattress. She came back with another dress bag and again I told her that is not the one we left it with. Strike one… Strike two…
You can guess, here comes part 2, the time our experience started to deteriorate. She then told me, after bringing out two dress bags that I never left a bag with the dress. I told her I did. The conversation went pretty mind numbing afterward.
Shop «you never leave a dress bag.»
me «yes, yes I did.»
shop «no, you don’t leave a bag.»
me «…yes. I leave bag.»
shop «no, you no leave bag.»
me «why did you bring out dress bags if I never left one?»
shop «no, you no leave bag.
Take a breath Jim, take a breath
me «oh, Jesus. Yes, yes I did. Why in the hell would I take it with me? I would want the dress put in the bag when I come to pick it up.»
shop «no, you no leave bag.»
me «we borrowed this dress, I have to go buy a new bag before I bring this thing back if it is missing. I can’t bring this back in a bag that does not fit this dress and has a stain on it. Which means I have to take time off of work, drive down there, and get pissed off spending more money.»
shop «you never leave bag.»
me «goddammit, yes, I leave goddamn bag, goddammit. Can you go look again? Please?
shop «You no leave bag here.
me «goddammit…»
Me and the wife concur this is like asking my dog to use a knife and fork when she eats and quit licking her ass. Not going to happen. Lady in the shop tells me that she will keep an eye out for it and call me if it is found. I ask her to tell me what number she will call me on, as I never gave my phone number when I dropped the dress off. She then asks me «what is your number.» I tell her my phone number. She doesn’t write it down. I ask her «So, when, not if, but when you find it what number are you going to call me on?» She says «Give me your number again and I call.» Yeah, sure.
We hit the point where I say the hell with this disaster and we will just go buy another dress bag. She looks over at a pile of clothes and pulls the wrinkled dress bag out. «Is this your bag?»
«Why yes, yes it is.»
I really hate paying money to be called a liar.
Part 1: success
Part 2: failure
If you bring a dress to be cleaned here, take the bag with you. This sucks, I really wanted a good dry cleaner to go to. The search continues…

Always great service. So nice and friendly and do a great job with my dry cleaning. If I need something cleaned quickly they always help me out.

I took some material into Van’s so she could make me 2 short panels for theatrical drapes that I would «bust through» during a show. And material to make a «sash»…all of this for a fun speaking gig I was doing.
She was wonderful! She listened, help me decide what was the best way to do it, did a beautiful job… on time and perfectly!
I was very lucky that I found her (on Unilocal) and all of the great reviews are true! She’s lovely and kind and does gorgeous work!
Thank you, Van!

Best Cleaner/​Laundry in town!!! I could tell you some true horror stories about some of the cleaners in this metro area (especially about the one at Higley and Pecos), but the little lady that owns and operates this cleaner is by far the hardest working person I have ever known. She gets there early and leaves late 6 days a week. Her number one priority to make you happy and she goes out of her way to do so. I would bet that there isn’t another cleaner in town that dry cleans your laundry first (to get out the stains) and then launders the clothing! Have a stain and think it’s hopeless? take it here! I have seen her do amazing, impossible things with stains! She is a full service cleaner, have something delicate it gets even more attention here than you would imagine possible and she does custom alterations too! You have a choice of where you take your clothing, she knows it and wants to earn your business the old fashioned way, by doing right by you. I now drive 24 miles round trip each week to have her do my cleaning because I can trust her to do the best and treat me right!
Thank you!

I needed a suit jacket altered for my sister’s wedding and was under a tight timeline. I made the right choice by going to see Van. She is clearly very knowledgeable about current men’s styles and put me at ease regarding the suggested alterations. The end result looked even better than I had imagined. I will definitely be returning in the future.

I had to have 2 pairs of jeans altered and I found out about this place on Unilocal.Everyone had such great reviews that I decided to give them a try. They did GREAT!!! My jeans were ready in a reasonable amount of time and the work was great. The price was extremely reasonable also. I will definitely use them again!!!

Van is very experienced. She has fixed quit a few of my nice dresses. She replaces zippers and her prices are unbeatable! I take all if my alterations to this shop. I have also used her dry cleaning services. She rocks!

There were so helpful and so fast when I needed to have a couple dresses altered. They had some great ideas and were very friendly and honest. They gave me good advice not to alter a certain way because it increased the price of the alteration. Most places try to trick you into doing the more expensive option,