SimonMed Imaging

Wait was super long and when I asked if they would call me 15 min out of my appt she said no that she was all by herself yet I heard her calling customers who had made an appt back to make sure there were going to make it. 1.5−2 hour waits. Cust service not friendly. A place u dread to have to go. Understaffed in all areas. I would never come back.

It is in the same building labelled LABCORP. We kept going around and around trying to look for this place.
After finding the place, I had an appointment at 2:15 PM and no one told me there was paperwork to fill out so I arrived on time just so my appointment time to be pushed because of the paperwork I had to fill out.
That saying, they were very kind to have squeezed me in the day I tried to schedule. I just had to wait a couple hours and I was in. That was pretty awesome.
The technician that did my ultrasound was super nice and told me exactly what she was doing so I knew what to expect.
I had to go to Simonized because of my insurance. I’ve never been to a SimonMed before and from my experience, I would go back again so I hope they continue to accept my insurance: D.

If I could give 0 stars I would. The customer service was absolutely appalling. My husband took our infant son to get an xray, the wait was over an hour but that’s not the issue. The front desk staff was absolutely rude and treated everyone with such disrespect. They lacked any human kindness or compassion. This business (SimonMed) is ran like a factory, every person that walked through the front door was treated like a number not like a person. We will never return to a Simon Med again.