Sam’s Club

Why do I like Sam’s Club? Because they don’t have long lines like Costco! I can always get in and out in with the quickness! Listen, Costco has a better selection on most items, but I find myself at Sam’s more often simply for the convenience. They are basically the same price as far as memebership.

The Sam’s Club like all the others is clean well-​managed and has very great prices. All of the staff are very friendly and helpful and are always there to help you find what you need. I have use this Sam’s Club both the store and the gas station for a number of years. The prices at the gas station or consistently $.05-$.07 lower than the local gas stations. They were very nice car wash which is not very common at Sam’s Club. There is plenty of parking in handicap parking for those going to the store. Overall this Sam’s Club is very nice and well worth the stop.

My 37 week Pregnant girlfriend and I go to Sam’s Club yesterday on 54^th st in Chandler to redeem our Christmas present, a Sam’s club membership Groupon. We were greeted by a friendly man at the door and we asked to go to guest services and he let us right in no problem (This ended up being the friendliest part of the service) Its 5pm Jan-11−2016. We walk up and hand the curly haired older woman (kind of a Q tip style) our groupon voucher. Before she even opens it she gives us a nasty look and tells us its not going to work these are expired. The groupon expired Jan 8^th three days before redemption. I, understanding that its expired. Asked if there was anything they could do for us being it was a gift and we weren’t too far off the expiration date to which she claims she could ask a supervisor but its probably not going to work and I am going to have to get a refund from groupon because there is nothing they can do. Supervisor tells her to run the number and it doesn’t work. She very rudely hands it back and says there is nothing she can do and walks away. I catch the supervisor behind the counter and ask him if there is anything he could do to help (Felix) was his name. He said there was nothing they could do, its expired and they cant redeem it or give me a membership. We call the gifter, he calls the Sam’s Club he frequently shops at and speaks to the manager. We drive to the San Tan Village Parkway location off of the 202 and they honor the voucher, give us everything that came with the voucher and gave us the proper customer service and the best customer service they could offer the manager on the floors name was (Barbara) She was more than helpful and understanding of the situation and got us all settled in had us signed up for our cards, honored our membership and welcomed us as customers. Stating that they don’t understand why they wouldn’t honor the groupon and keep a customer for the company. Thank you so much Barbara and all the staff at your location in Gilbert for being so wonderful I will write an amazing review for you on your page. As for the Poofy hair older woman and her manager Felix thank you for absolutely nothing, you were not helpful at all, your customer service skills need a ton of work and the people you have working your customer service counter need a lesson on how to treat a customer trying to become a member of your establishment because if it weren’t for the other location being so understanding we would never come to this establishment again.

I went in to Sam’s Club yesterday and they told me my membership had expired. I told them, no it shouldn’t be expired, I paid it around March of this year vs. November of last year when it was originally due. We don’t go to Sam’s much so I was unsure if I wanted to renew but changed my mind and it was paid in March of this year. I was told that it didn’t matter when it was paid that it was due again in November. So basically I was told I paid for my one year membership to lose 3 months because that was the month I originally signed up. I don’t know how a company can ask for a yearly membership fee and not honor it. I will go to Costco from now on as I have never had an issue like this.

5 star for Pharmacist Daniel, went above & beyond to transfer all of my 22 medication prescriptions back from walgreen.
I have both Costo & Sam’s membership & true both are individual different in caring their products, things Costo carry cannot be the same or found at Sam’s & what Sam’s carry are not everything available at Costco.
However what Sam’s needs to work on at this location is their Customer Service but Pharmacy Manager Hemantha Narayan and Pharmacist Daniel rock… good people.

went here earlier and got a membership after finding out that they’ve got more food stuffs than in costco. this place is ok. they got more food selections that I do not find at Costco… there are less shoppers than at Costco too. although i wasnt that much impressed when doing the check out here compared to costco (at Costco, u do not need to unload everything in ur cart and place on the cashier’s counter then put back into ur cart), i am still hoping that our next visit will be less hassle esp. when doing the check out with tons of items. the membership here is cheaper than at Costco… maybe that is why it is hassle when doing the check out? LOL. the Food court here is very small with only a few tables and chairs. the line at the foodcourt is tremendous since there was only one personnel that i saw earlier. the icecream/​sundae maker is broken. so we ended up just getting a soda. the two out of three vending machine dont have an ice. i had to wait for the girl in front of me to get out of my way before i could get some ice. she was being so slowwww licking her straw before getting out of my way. and there r two of us waiting in line to get some ice. tip: if u r getting a soda, get the lid and straw first… the soda machine and lids are FaaaaARRR from each other. u do not want to accidentally spill ur soda as u walk towards the condiments section where the lids and straws are and passing through tge people in line. everything here is slow… some things needs to be fixed. we would probably get back to Costco for other things we dnt get here. overall, Sam’s Club is ok when it comes to selections and prices except at check out and food court.

Don’t get their tire rotation and balance program Plan. They have been telling us that we only have one more rotation left in the life of the tires. Recently we had a flat tire and we took it there for repair and they refused to repair it because they claimed the tire was produced in July 2011 and had dry rot. We were prepared to pay $ 750 for new tires since we had been being told that the tires would need replaced soon. We went to Discount Tire on Chandler to get the one tire replaced and then we told them we would drive the car into the store for the other 3 tires. The man there told us that the tires had ⁷⁄₃₂ of tread and while there was a spot of dry rot on the tire produced in July 2012 (not 2011) the tire was completely repairable and had about a year left of wear. So as usual Sam’s is a complete rip off! Don’t go there and don’t buy tires there because clearly you likely don’t need them.

I’ve been shopping at this location for years I’ve spent thousands of dollars a year with this company and was shocked the last time I shop here.
The standards of the general manager of the store have slipped dramatically over the years from not stocking items that I routinely by two now complete lack in managing employees.
It’s routine now to use the self check out and have a hard time getting help when needed. Today I watched for employees standing around the frozen food aisle staring at and laughing at customers for an extended period of time and not working.

I bought an outdoor patio set online from Sam’s Club and was very disappointed!
I’m having trouble putting this together because some of the pieces do not align well enough to connect. Very poor quality control. Although it is not finished, I can see the poor quality of the slate top table! Many of the pieces were not cut properly and have rough edges. They should all have relatively straight lines but they do not.
The price would have been good if the quality was decent, but I can not see how this was worth the money!
I am planning on sending it back! There was no quality control on the part of Sam’s Club!

Went to exchange something today and lost my receipt. The ladies at customer service were great. I had a parking space right outside the front door when I went to exit out the entrance door the lady blocked me from leaving and made me walk over to the «exit» door. Didn’t think it was that serious but she was not going to allow me out that door. Annoying but I get it.

I have a Costco card, too, but I like Sams Club for their cake decoration options because I have 3 kids and I love the taste of their chocolate cake, decoration choices (frosting is just right for me, not too much and not too sweet like other places, you can have a picture put on for no extra charge, comparable price/​servings) and I like it for their toy selection come Christmas. Also, love that their gas is unbeatable vs Costco vs Arco, too… so worth it! But on the con side, don’t like how when you exit, the checker gives you a distrustful vibe as they compare your cart against your receipt. that could be improved upon.

I tried out their Friends & Family pass yesterday (you get a free temporary pass) and I thought I would go crazy buying a bunch of stuff in bulk, but I didn’t find any amazing deals. The best deal was on toilet paper — 36 rolls for $ 19. But that’s certainly not worth the $ 45 membership fee, not to mention that it would be really inconvenient to shop here because they don’t have that many locations around. Lots of other stuff here costs only sliiightly less than it does at Wal-​mart or the grocery store. On top of that, the main reason I came was because I wanted to buy bulk school supplies (crayons, scissors, glue) and they didn’t sell any of those! They only had one office supplies aisle and it only had stuff like clipboards and highlighters.

After going several years without a Sam’s Club membership, I recently snatched up a deal on groupon for a membership.
I didn’t renew my membership when it lapsed because we figured that membership to Costco was plenty and that we wouldn’t use both. After getting the membership, I remembered why I liked Sam’s in the past. They carry completely different items than Costco. There are several items that I really love that Costco doesn’t carry.
One of the great things about Sam’s is that you can add a non-​family member onto your membership and split the cost of membership! Does anyone know if Costco does this?
We’ve always been helped by friendly employees.

What’s not to love about an upscale Walmart for the upper middle class? This store isn’t as busy as some of the others and there always tends to be less unsightly people shopping at this store than the others. Parking is generally easy and the cash registers move fairly fast. I also like that Sam’s club allows business owners to come in early to avoid the crowds.

Love Sam’s Club! Especially those little red velvet cupcakes and Chocolate wine … the best! We always do most of our grocery shopping here. Always a treat.

Heres the deal; Sam’s club sells things in quantities I, nor anyone outside of a preppers shelter, will ever be able to consume, so in writing this I do so from a position that they have great prices, but on things that will go bad before I use them. My Fiancée and I were discussing the need for an extra full size freezer for the garage just to store the items we were buying, which leads me to believe that sams club just isnt for us at this point in our lives. Will I keep the membership? Yes. Will I shop here often before having a small army to feed? No. Actually, Hell no.
I go for the samples.

Great prices on groceries, deli. Only game in town for car tires and batteries.

I love the pharmacy at this location for their excellent customer service. The pharmacist Hemantha is extremely patient and goes above and beyond to satisfy everyone of my prescription needs. The wait is almost never over 5 – 7 mins and my questions never too stupid.
I would recommend this pharmacy and every Sams Club pharmacy for their lower than regular drug prices. They beat every competition in town.