Paradise Bakery and Cafe

Your salads keep getting smaller and smaller. I ordered a half Chicken Caesar salad to go and the employee fill the box half full. I just got half of a half and paid $ 5. A head of Lettuce at Fry’s is 99¢. Should I bring a head of lettuce to them and ask them to make me one?

Delicious fresh sandwiches, soft gooey cookies, sweet moist pastries. What’s not to love?

Tomato soup is absolutely wonderful. Creamy, not to think some small chunks but not huge. Great flavor. the grilled cheese was a bit lacking in the cheese department. The thick slices of bread over shadow the 2 slices of cheese they give you.

I’m being generous to give this place four stars. However they are still slightly above average. My wife had the hot Chai tea. It wasn’t too bad. I’ve had better but I’ve certainly has much worse. I ordered an omelette that was pretty good. I was disappointed with how small it was. I expected it to be larger. The fruit on the plate was super good. I could not find ketchup and asked for ketchup… ok. who in the heck does not have ketchup when you serve eggs? And they weren’t just out. They didn’t have ketchup. I thought that was odd. However, the food was still good. The service was fine. The establishment was clean. I would go back.

Over priced bakery. They always seem to run out of stuff in the early afternoon. I noticed three times I asked for a bread bowl and there are out of them. Lame. Bakery? More like a cafeteria that doesn’t have anything and over priced. Will now go to Kneaders down the street.

I watched an employee refill the utensils, a fork fell on the floor & he picked it up and placed it back in the bin. Yikes. Will not be back.

I love this place, the only complaint I have is that every time I come here for lunch, they are sold out of snickerdoodle cookies. I’m sure this is one of their top sellers, so I would think they would be prepared for the afternoon lunch rush and ensure they do not run out. Unfortunately this has not been the case the past 4 times I have gone here for lunch. All in all the service is usually really good. Food has always been really good!

While not a fan of the new layout because I find it confusing, the quality of the food is consistent. Appreciative of free wifi too. The girl at the register was a tad snippy– too busy rushing to listen to customers nets questions or answer politely — thus the 3 stars.

I’ve never been here before, but when I walked in I was very confused on how to order. No one directly helped us and I was puzzled on the whole process. After obtaining my food Chicken tortellini Alfredo, I was shocked. This «chicken» was nothing of the pollo family. But instead a PIG! THERE WAS HAM IN MY TORTELLINI. After being disgusted and ranting to my friends, I proceeded to write this review about how bad my first experience or paradise bakery was. Amen.

This place is pathetic. I stopped here last week and the customer service was nonexistent. No one available to check me out. Like a fool I gave them another chance. Stopped by to get iced tea to go. Stood at the register… and stood and stood and stood. Finally some gal hollers at me, «Do you want something?» in a most unfriendly tone. «Um, yes I’d like iced tea». Response: «Well that register’s not open «. Period. Walks away. So I left and went to Starbucks. Ironically I had just come from a conference where the speaker told us to never, ever cater to a business that does not want you business. OK. I get it now.

This is a great location, staff is friendly and helpful. The service was fast and the food was great and was consistent with other locations I’ve been to.

This is my neighborhood paradise bakery. I’ve been coming to this location for over 2 years maybe even longer because it’s right down the street from my job. I’m pretty sure that I’ve tried every item on the menu and I have yet to be disappointed! The staff here has always been nice and somewhat energetic. Even though my order has been incorrect a few times, every time that I come back to get the ocorrected they have no problem fixing it and comping me for the meal.
I love the rewards program, it keeps track of your visits, drinks & meals you order. So once you get to a certain amount of meals or drinks you start getting free deals.
All in all, paradise bakery feels like family. I know that sounds a little weird however from the amount of money that I put into this place I should be a shareholder. I will continue to come and be a happy customer

Great place for a healthy breakfast or lunch! Grab to go or dine in. Friendly staff and great food, you can ask for anything better then that! Try the new power chicken hummus bowl, it’s a new twist on how to eat hummus and so tasty! If your more of a sandwich kinda person try the new steak and white cheddar panini… it will melt in your mouth and put a smile on your face! Cheers

The last 2 times I’ve been here, I ordered my usual: Sierra Turkey and the Mac and cheese. Both times I sit down with my number and wait. And both times I wait some more. I see them bring food to people who got here after me. Finally I go up and ask, and it’s like they totally forgot my order. What is it about me? Is it my big blue eyes that are deep and intense like an ocean swell? Have I offended the turkey Gods? Whatever it is I’m losing my patience.
Anyway, when I finally get my food, my sandwich has no cheese on it! I go up to fix the problem, and the guy at the counter tries to tell me the Sierra Turkey doesn’t come with onions. Well if that’s the case who do I thank for hooking it up the last 20 times I was here? Because a sandwich with meat and lettuce is no sandwich at all.
Anyway the food is decent, service sucks.
/​rant

Traveling for work and this Paradise Bakery was right next to the hotel I was staying at. Walked over to grab a bite to eat for breakfast. It is a large space, similar to other Paradise locations, and was clean and inviting. Overall the staff was friendly enough.
The downside was the wait. There were two people in line in front of me, and the place was not overly busy. After placing my order (breakfast sandwich and a coffee), it took a good 15 minutes to get those two items (the server apologized that they had to make more eggs– ran out of eggs at 7:45 AM??). Multiple servers stopped by asking if the food they had in hand was mine (it wasn’t!). As they give you a number plaque to put on your table, they should know what plate goes with what number… seems pretty easy.
Once my sandwich and coffee arrived, the sandwich was good and came out hot. The coffee was good, but came out lukewarm at best.
Overall the food was tasty, but the service and timeliness has something to be desired…

If I could leave a negative amount of stars I absolutely would. This place is horrible! The little girls that run the place in the mornings are rude and I think, brain damaged. If that’s true I’m sorry but there was 9 people standing around doing NOTHING! When I asked if they had anybody working they acted like I had something coming out of my forehead. I recommend going anywhere but here! Unilocal is a great resource and if you tell it what you want it will tell you somewhere better than this! Support local business!!!

I rarely come to places like these, but I was looking for somewhere to stop and enjoy some nourishment while I allow traffic to die down. I ordered the Tomato soup, which was not normally served at 730am from what I gathered. Jennifer was the epitome of customer service. She talked to the cook staff and asked them to make it for me, she brought it to me, and even grabbed napkins, and utensils for me so I didn’t have to get up. She made me feel completely welcome. For a guy that was coming in not expecting much, just a cup of Joe, and a something light to eat. I left feeling compelled to compliment the service here! Thank you Jennifer ;-)

I want to give a better review, but unfortunately today’s experience was too poor to overlook.
Bad experience today… Low inventory, really slow service, their signature breakfast item is the muffins. While I was standing in line they ran out of almost everything and apparently weren’t prepared with any new muffins baking.
I walked out instead of getting breakfast

I’m from New York and we passed this place on the way to our hotel from the airport.
I’m assuming it is owned by panera bread or this place would have a big lawsuit coming their way. EXACT same menu.
The system of ordering is dumb. I work in a restaurant and let’s be honest… it just isn’t user friendly. Thank god we were the only ones in that place bc we all looked like morons walking back from station to station. If corporate is reading this– CHANGE THE SYSTEM! People like simplicity. Especially when you already have a bunch of food and choices to choose from.
Food was good. My frontega chicken seemed a bit undercooked but I just some of it out no biggie.
The cookie they give you is dangerously good.

I am a recent PB convert. I can’t say for sure why I never gave it a shot until a couple months ago, but I’m glad I changed my tune!
I like stopping in here for a quick, healthy meal. It’s not as cheap as fast food, but it comes without the guilt. I’m a fan of the ½ salad, ½ soup combo; any variety you choose can’t go wrong. The french onion soup is full of bite-​sized pieces of onion, so you don’t get that long, onion-​like noodle issue!
I still haven’t quite worked out their system… it seems like different employees have different stations, so you order your salad and soup from different people. But sometimes one person sticks with you clear to the end. Either way is fine, I’d just like them to be clear about what they need me to do.
This location is pretty large, with ample parking, an indoor dining room, and a spacious patio. The night shift folks on our last visit were really energetic and friendly, easily welcoming us in to their silliness. There’s another PB closer to home so I’ll likely stick with that one overall, but this is a great option for the Ahwatukee area!