Firehouse Subs

I love firehouse subs. Had one at my old hometown
and the price is good and the food is great. Meatball sub is my favorite along with hook and ladder.

This is the best sub sandwich that I’ve ever had. Really. I’ve had several Mom & Pop shop subs in Tucson, and of course Subway, Quizno’s, Blimpie’s, Eeegee’s, Silver Mine, East Coast, Jersey Mike’s, Kenny D’s, Jimmy John’s, Hogie House, etc. (I’m sure I’m missing a few), but Firehouse Subs was so GOOD. The bread was exceptional and the meat perfect. I had the Hook and Ladder (a turkey with melted cheese). So good.
The service was friendly and efficient.
I will definitely call upon the one in my neck of the woods in Tucson.

This is one of our favorite sub places! Good service and quality sandwich ingredients. Hook and Ladder is my favorite. They also have a Fuel Under 500 lighter fare menu. Turkey and Cranberry is very good! Great place for subs!

Sandwich is pretty good. Had the brisket. But the long wait ruined it all for me. My second time coming in here and each time has been a 20+ min wait for one sandwich. I don’t understand how one sandwich take so long. I paid $ 11 for this sandwich and considering the wait, I wish I could have received my money back. I won’t be coming back. The store was not busy by any means, I came in and walked right up to the register. I asked to eat the sandwich here, they put it in a Togo bag, I asked for no pickle, the out a pickle spear right next to the sandwich all wrapped up in my Togo version. As I sit here in the store writing this. I hear different tables complaining about the wait. Goodbye firehouse, let me know when you fix this issue or lower your price to compensate

Firehouse is a good option for lunch. Their turkey cranberry is pretty good. It has always been clean when I’ve gone, and the customer service is good. Sometimes the wait is a bit longer than other places I’ve been, but that’s fine.
The first time I went there, when you would walk in, all the employees would yell, «Welcome to Firehouse!» They seemed to have stopped doing that! Thank God! I didn’t want so much attention drawn to myself. I just want to eat my lunch in peace!

Went there for lunch. Wasn’t told when I placed my order that the wait time would be over 30 minutes! After waiting for 25 minutes and thinking they forgot about me, I asked a worker how much longer and they said it would be at least 10 more minutes before they got to mine. I told him that my daughter was in the car waiting (since this was a takeout order) and we couldn’t wait any longer so I asked for a refund. The manager on duty said he wasn’t sure how to do that and asked if I could come back in 10 minutes when his brother (the owner?) got there. I told him no, that we had been waiting long enough, so he kept fiddling around until finally the brother arrived. I now have to wait to see if an actual credit shows up on my credit card bill because I’m not 100% sure that it will. They did apologize, but offered nothing beyond that for our wasted time.

They are friendly. The food is good. I miss being greeted at the door. They no longer bring your meal to the table. Same with to go orders. They call your name to pickup at the counter. I miss the personal touch. It was a Firehouse exclusive and now gone. Four solid stars.

First time to Firehouse Subs a couple of weeks ago. The sandwich was surprisingly meaty, though for the cost it seemed about right. They had cute plastic firehats for the kids – always a crowd pleaser. It did take a while to get my sandwich – I’ll give them a pass though because it was during the lunch rush.

Firehouse Subs makes me happy. Despite being a chain, they consistently serve good sandwiches, have great customer service, is clean, AND they donate to firefighters. I make a point of eating at FHSs at least once whenever I visit Arizona, it’s great as a casual sit down. Even my picky husband is able to eat here, they make customizing your sandwiches very easy. Thanks FHSs! Support your local firefighters!

Delicious! I eat here at least twice a week and they are consistently good. I’m a vegetarian and they have a great sandwich for me in addition to the ones with meat which my boyfriend loves.

This is the best firehouse I have ever been to. I am a future optimistic Firefighter and have experience and exposure to real fire houses. This place made me feel the way I have felt in a real firehouse, I got greeted, I was introduce to the franchise owner which in the fire dept is the battalion cheif, who was very friendly and the rest of the employees were working at a fast pace. Plus the place was clean and was continued to be maintained. Great food Great place can’t stress it enough.

I love the meatball subs at firehouse subs! The ambience and the Decore is great. Perfect family restaurant and I like that they support the firefighters and give the kids a glimpse of a fire house with a free hat!

Clean and tasty. I love the hook & ladder light. My husband loves the meatball. No complaints here.

Yesterday 1pm. Not busy at all. Looked to be training a couple of younger guys. Fellow that appeared to be the manager was not engaged. Waited over 10 minutes for sandwich, was okay but not nearly as good as what I have had at Ray and 101 FHS. Place seemed clean. People were friendly. Probably will return but… no rush.

I first got turned on to FHS when we had lunch catered here at work and fell in love right away. I was a fan of Subway for a long time, like most people, but these FHS are much more tastier, it has to be the meat. I haven’t ate at Subway in 4 yrs now, nothing against them though, FHS are to die for.

The meatball sub is the only thing worth ordering. Everything else is rather blah. If I’m paying more than subway prices, I expect something tastier than subway.

I came in on a week day around lunch time. The store appeared clean and well staffed, however there was only one person in line ahead of me and no one behind me and it took 10 minutes for my veggie sub to be made. Once I finally did get my order I was unimpressed. The bread (whole wheat) was good and tasted fresh but the veggies were soggy and had very little flavor. I wanted to like this place, but in the end the sub was just nothing special. I probably won’t be back.

One of my best friends always talked about how this place and after finally trying it, I know why. Hands down, the best fast food sandwich place around. Subway, Quiznos… NO WAY, NO MORE. We could eat here everyday!

I appreciate the effort management has made to rectify my bad experience. Says a lot when they are willing to work with a customer.

Maybe it was all the hype, maybe it was the high prices, or maybe it just wasn’t that good. I dunno, I suppose that I have high standards when it comes to a sandwich — and in all my years this is the 1^st Italian sandwich I’ve ever had that just overwhelmed me with sweetness (for the record, NOT a flavor most want on a sandwich not involving peanut butter or Nutella). I’m guessing it was the mustard that caused the sweet flavor — taking that off might improve the whole thing greatly — but it was also soggy by the time I got home.
Major points for the modern age Coke machine (with a gajillion flavor combinations) but that’s not enough to woo me. It’s a good idea to steam your meats and cheeses, I imagine that does change the flavor profile a bit, but not enough to charge me ten bucks for a soggy /​sweet footlong. I might be back, but mostly for the freakin’ cool soda machine.
Until they can be beaten, Jersey Mikes still takes the pickle for one of the best sandwich franchises ever.