Einstein Bros Bagels

Staff is friendly. But man, ¾ of the time they are out of the «popular» bagels. Six Cheese, French Toast, garlic, onion, ect. Guess it time to find a place bag actually makes enough of the «good» ones. And I come in fairly early, not 45 mins before they close. This has to be the 30+ time over the past 2 years that they are out of all the types I like by 9am.

It usually is my favorite place to eat but now that I’ve tasted a bagel in NY and basically lots of other places around the world its kinda made my expectations higher and a plain bagel at Einsteins is most of the time disformed or to mooshy and soft I’m not saying its supposed to be a rock but its a little to on the soft side. Other than that the workers are really nice and upbeat

Not impressed. At all. I ordered a ham & swiss bagel sandwich, with no egg, on an Asiago bagel. My sandwich looked goofy, the cheese wasn’t melted, and the bagel itself tasted dry. To top it all off, the employees are incredibly rude. I’ve been to other Einstein locations and I’ve never been impressed by the customer service. But this time, was even worse. Patty was the cashier and she had a horrible attitude, like she didn’t want to be there. A friend of mine asked if she could buy tea bags (they’re on display in front) because she is always looking for a good chamomile tea to relax her and she though they looked fairly good. Patty looked at my friend as if she had killed her puppy. She rolled her eyes, said no– that she could only sell hot tea in the cup and not the individual bags. Whether or not that’s true is not the issue; the issue is how rude and condescending Patty was upon presenting the information. She was muttering under her breath and rolling her eyes at my friend! So rude and unnecessary. Einstein bagels needs some new management and trainers ASAP, because the employees obviously don’t want their jobs.

If you’re looking for speedy service, you’re not going to find it here.
Ordered two hot sandwiches. One on cheesy jalapeño and one panini style.
We got there before the line was out the door but that doesn’t say a whole lot because there were only a few people ahead of us and it took us about 15 minutes to be able to order and pay.
The 2 stars:
1^st star– one of the guys making the sandwiches noticed I had been waiting a while, so he asked about my order and found they totally skipped it. So he started working on it right away. Normally I’d give that more credit but he got the order wrong. You pay extra if you order a «gourmet» bagel. Got charged for it but he made the breakfast sandwich on a plain bagel. Not what we ordered or paid for.
2^nd star– despite the service being slower than a snail and the staff unable to get the order correct, the food was ok.
Would I come here again? Not sure but it wouldn’t be my first choice.

We have had nothing but positive experiences at Einstein Bros. The team working there is friendly and patient, which is great because I can’t ever make up my mind with their vast selection of bagels. Our latest visit was no different with two very nice ladies working the counter and appearing to genuinely care about their customers. We will continue to frequent this location when we want something different.

Just got a brand new travel mug with coffee fill and a bagel with shmear for only 6.14. I think that’s a great price and was also informed that the refills are only 1.19. The people who waited on me were so friendly and helpful. What a pleasant way to start my day.

Mother’s Day & out if six cheese bagels before noon & won’t make any more. … Poor business Model!

I haven’t been here in a while but stopped in today around 12:30pm and received quick and friendly service. My I like that they still offer decafinated espresso beverages.

A generic store in a generic mall in a generic suburb of a generic big city. Middle of the line ratings: it is what you expect and nothing more. I tried the special Cinnamon holiday coffee and it was a bit lukewarm. Quick line and not too many people there.

Sometimes Einsteins just hits the spot! For those that havent been to an Einsteins… You can have pretty much any flavor you want, with any type of spread.
I like this location in particular as there are plenty of seats and tables if you decide to stay and eat. The staff here are also very friendly and no matter the line, you make it through pretty quickly.

Got an hour?
That’s about how long it will take you to get a bagel from here on the weekend. At 9 am on Sunday the line wrapped all the way across the front of the store, all the away along the next wall and out the front door and into the parking lot. You could bake your own bagels in the time it takes to get them from here. After watching the line not move for ten minutes I just left. According to my calculation I would have had to wait an hour to get served

I’ve tried the breakfast sandwiches a couple of times and wasn’t too impressed either time. Seems like glorified fast food and I would much rather have McDonalds since I get what I expect for a more reasonable price.

No plain bagels on a Friday morning at 8:30. Took our order and didn’t tell us until we were paying that they were out of Cinnamon and plain. Wasted 10 minutes in line. On duty supervisor heard all of this happening, told the worker to tell us instead of turning around and facing us.

Horrible service. And when the only requirement for most orders is applying cream cheese to bagel, not excusable. Don’t go here on a weekday if you don’t want to be late for work. Frozen, then baked bagels ok except for cornmeal on the bottom of everything.

I come here a lot because unfortunately there are not any good coffee shops in my area. If Einsteins is the best coffee shop then you are in trouble right? :)
The good:
–Coffee is good, fresh, and free refills
–Bagels are good
–Staff is friendly
The bad:
–Messy, the tables are always dirty even when they’re not busy. This is so annoying… just take a moment to wipe the tables down please!
–No power outlets. I know some places do this on purpose so people like me won’t hang around too long.
–Small, there aren’t that many seats.
–Did I mention the messy tables? :) It’s not busy right now and the kids behind the counter aren’t doing much, come wipe down the tables. Oh, there… finally!!! I’ve been here for over an hour working on my computer and finally someone wiped the tables down… Yeah!!!

To be fair, I understand that it is Black Friday at 11am. However, I find that an unfitting excuse. Apparently not 10 minutes before we showed up there was a rush on plain bagels. Barely anything left, no more pumpkin cream cheese (because it was only an «autumn flavor») and every flavored cream cheese is 25% less fat? The new batch of bagels to replenish the popular flavors that were empty were’t even in the oven yet and would have taken 30+ minutes to cook. Will not be returning to Einsteins again. There must be a Chompies or a local bagel eaterie nearby that would provide a better experience than the one I had today.

My first time having lunch at an Einstein Bagel. The food (sandwich and soup) was very tasty. The service was quick and the price was right.

Conversation between me and the young lady working the first register:
Her: «Good morning! What can we get for you today?»
Me: «How about 4 bagels to go, not sliced, just as is: one honey wheat, cinnamon sugar, good grains, and pumpernickel.»
Her: «OK. I’ve got a cinnamon sugar and a poppy seed and what else did you want?»
Me: «No, no poppy seed. A honey wheat, cinnamon sugar, good grains, and pumpernickel.»
Her: «OK. I’ve got 4 bagels for you, cinnamon sugar, honey wheat, poppy seed, and what was the last one?»
Me: «No poppy seed please. Pumpernickel and good grains.»
Her: «Did you want those sliced?»
Me: «No thank you.» And now in SERIOUS disbelief I’m having this conversation and just want to get my bagels and gtfo.
She finally passes the bag to the cashier and the cashier reads back the contents to me, «OK, I’ve got a cinnamon sugar, good grains, honey wheat, and poppy seed.»
Me: «Did you just say poppy seed?»
Her: «Yes.»
Me: «No. No poppy seed please. Could you take that one out and put a pumpernickel in it’s place?»
I finally got the correct bagels, paid, and left. I seriously think I was in the Twilight Zone. Going to The Bagel Man from now on.

A few workers there are pretty freakin cool. They help ya with the menu and suggest items without hesitation. Food is pretty good, its just small portions (for America). Im sure ill come back and get some yummy sandwiches.

This is the only place to get a decent bagel near my house.
Sure, the grocery stores sell some kind of round fluffy abominations that are labeled as bagels. If Wonder Bread made a bagel it would be like the things they try to pass off at the grocery store bakery.
So I go to Einstein Brothers even though they are a giant chain (I think they might be owned by McDonald’s or something) and I suck it up and get bagels there. But it makes me miss Brookline, MA. Or the east side of Cleveland. Or Bialy’s Bagels, where people have lined up around the corner by 7 am on the weekend to get those complex-​carb creations.
But the bagels are passable if pricey, the schmears are ok and I don’t get angry when I eat one like I do when I wind up with a grocery store fluffer thingy that is supposed to be a bagel.