AutoZone

I have used Auto Zone as my parts store for several years and have always had excellent customer service in Idaho which is where I use to live. I recently located to this area for work and tried this location out today because I needed to get a front light switched out. The guy looked under my hood, said it would take up too much of his time, and sent me on my way. I have never had an issue with them replacing lights for me before. Auto Zone usually has great service, but this location is an outlier. Very disappointed and will never return.

This store is all about customer service. The staff is always friendly and willing to help. I am glad that this is located so close to my house.

I wish I could give this 0 stars. The manager there (O’neal) is terrible. I rented a $ 100 tool and was told I didn’t need to bring back my receipt because it was under my warranty history and that they would return it that way. I brought the tool back a couple weeks later and they couldn’t find the tool in my warranty file and said I wasn’t able to return it and that I was unable to get my $ 100 back. I will NEVER go to this autozone again.

Have gone to this location twice and each time the manager or lead man at night. Made it seem like it was a hassle to look up my warranty information. So I bought the part any ways and the next morning went to the location on McQueen and Pecos and actually found my warranty and gave me a full refund. Will never go there again.

So thankful for Bob and Danny installing my new car battery tonight! So appreciated!

I decided to check what Auto Zone had in stock for floormats, steering wheel cover & shade screen for my new car before heading over to Walmart, and I’m sooooo glad I did!
Their pricing was the SAME and they carry a much larger selection of quality brands.
You’d think there wouldn’t be much attention to decorative items for a car in an auto parts store, but there was a genuine effort to make sure I would be happy with the colors I was considering, & even encouraged to take them out to the car and look at them with the interior.
Because of this, I actually selected items that look like they’re made for this car, giving it a very comfortable and elegant effect. The young man helping me said he’d been in auto detailing before becoming a mechanic, and because of his help and the wide selection to choose from, I’m enjoyng my new car even MORE!
Good luck finding that kind of service or selection at Walmart!

My battery died this morning so I got it jumped and headed over to the closest place that sold batteries – it happened to be AutoZone. I had a great experience with the friendly staff – Hunter was very helpful with his recommendations on which battery to purchase. Then I found out that they install the battery for free and recycle the dead one. I was in and out of there in about 15 minutes. And with the 5 year warranty on the battery, I won’t be paying for another battery for long time. Couldn’t recommend coming here more if you’re having battery issues.