Arco AM PM

Ridiculous. Machines are hard to use. They charge 35 cents to use a debit. Don’t accept credit cards. Very dirty. Worst gas station I’ve ever been to. Will drive way out of my way to avoid any ARCO.

The award for rudest person alive works here! I just moved here from ca, so I know rude people, but the cashier dude tonight at this arco tops all! If I could give this place a big fat 0 I would! Terrible! Horrible! You can’t even use credit cards at this dump! Go down to chevron!

This place is right around the corner from my house so it’s convenient place to go. Funny how I will go out of my way to NOT got to this place.
The $.35 debit isn’t all that big a deal to me since I do get that there are costs to having a credit card machine. I still think it’s a bad idea since I also know how easy it is to roll these costs into the price of products by raising the costs of items inside by a $.3-.5 But hey, that’s just good business. Something these people have no idea about.
Speaking of the owner and staff, well, that’s actually a factor in the one star. Normally I don’t care when people aren’t fond of their job. I get it, working customer service can suck sometimes. But this goes beyond that. It’s almost like contempt of the customer. The owner and staff are rude and pretty much act like they are doing you a favor. Look buddy, I’m buying gas from you. Something I could literally do right down the road. So unless your stuff is some sort of super fuel that last twice the distance, drop the tude.
So yesterday I’m out of gas and need a quick pump. And as much as I really don’t want to, this pump is local. I figure I do $ 5 and then scoot down the road to a different pump for the rest. Get there and the machine declines my card. What? I get my kid out of the car and go in. I’ve got cash and just figure I’ll do it that way. There’s a long line of people waiting to pay. I start listening to the guy a the counter. 2 pumps are actually working and they are trying to orchestrate a line for people to use them. Seriously. By the time I get up there they decided they are going to stop pumping (thanks buddy for the 10 mins of wasted time) and tell everyone inside.
I think the worst part about this is that not once did I see them send someone out to put notes on the pumps. That’s right, they were still letting people come inside. I assume in hopes that they might buy something. Shady. Seriously shady.
Still, I guess this is all my own fault for even trying this place again after they pre-​authorized $ 300 on my debit account for $ 50 in gas. I always was a slow learner. Well, lesson learned. I’ll pretty much take any place over this one.

They have the cheapest gas around, but they charge you 0.35 $ to use a debit card, and they don’t accept credit. Let’s hope you don’t pay at the pump and then realize you need something inside and get charged again.

Went here to fill up about 5 gallons of gas here for a Polaris RZR. Caution, Debit card users will have to pay a 35cent fee! Okay, that didn’t get me too upset, but what did was the inconvenience of printer paper out of order. Had to spend 60 seconds waiting for an employee to get to the register to hand me my receipt. The employee who did this was very rude and she didn’t look like she was enjoying her job at all or my presence. I will never come back to this gas station ever again, unless it’s nearby when I’m about to hit empty, other than that, whoever owns this needs to have that employee ro-​go through customer service training and how to refill some receipt paper for the gas stations. It looked as if she was doing nothing productive.

Staff was friendly. But I dont agree with being charged 35 cents to use my debit card. I will not return and I will go to circle k across the street that doesnt chage me to use my debit card.

They actually take Apple Pay! Two major caveats though, they charge you 35 cents to use it, and it must be a debit card! You can use Apple Pay, as long as it is a debit card, and you key in your PIN for the purchase. Also, Apple Pay will only work inside the store, not at the pump.
They also installed GSTV on the gas pumps, so you actually can watch TV while you’re filling up. A nice concept too, and a few stations around Arizona has installed this system, not only does it show you TV while you’re getting gas, but the whole transaction process of using Pay at Pump has improved a lot, thanks to the fact that GSTV requires a huge color screen. No more squinting at a barely readable black and white screen.

This is the only gas station I have every been to in my entire life to charge you to use your debit card and pump said they did not take credit. LAME. Poor beer selection. This convenient store is not very convenient.

35 cents to use my debit card? This is the 21^st century right? And beer selection sucks…

I live 0.5 miles from here, yet I drive to any gas station but this one because they are just THAT rude, ALL the time!!!

Always have the cheapest gas besides costco! The service there has been great as well.

Since we always have to pay a transaction fee for debit gas purchases in Cali this is just par for the course for me. 35cents on 25 gallons is a pittance. I’m just happy to be paying $ 3.65/gal instead of $ 4.07/gal like in San Diego. The tank of gas I got there to drove here was a hundred dollars! So thank you Arco for having some of the cheapest gas around and at numerous locations.

I have been getting my gas here for years. I can’t remember the last time the kiosks on island accepted cash. You have to go inside to pay cash and back inside to get your change, waiting in line each time! So much for convenience!!! I’ll go out of my way from now on to get gas elsewhere.

Yes, this place is debit/​cash only. It’s not an AZ thing though, there are plenty of stations that will take credit if that’s your only option. Personally, I don’t like the idea of paying interest on fuel, so I wouldn’t use credit anyway.
There is a 30 cent or so fee for using a card (debit), which covers their transaction fee from the banks. Therefore, cash is the way to go… using cash easily saves me ten cents a gallon compared to the competitors. There are cash kiosks by the pumps so you don’t even have to go inside, you just have to plan ahead enough to get a little cash beforehand. They recently installed new pumps with «GSTV», so I’m entertained while I wait for my tank to fill.
It might be worth noting that there is a definite «cash clientele» vibe here, but hey, I’m a cash user, so I’m not judging.

Hmmm maybe I don’t know the drill here in AZ, but this place is debit/​cash only???