Anytime Fitness

This review is based on their collectors. They took over Fitness Forum (a longtime family owned joint). I cancelled my membership with Fitness Forum over a year ago. I didn’t notice they were still charging me. When I called to ask them about it, they advised me to file a claim with my bank and apologized for the inconvenience.
Fast forward to 3 months ago when I started receiving harassing phone calls from 800.897.6877 and letters saying I owe for a month’s membership for Anytime Fitness, a gym I’ve never even stepped foot into. I cancelled Fitness Forum because I was doing a lot of travelling — now that I am in the market to join another gym I can safely say that Anytime Fitness will not be considered. What a bummer that such a friendly gym is now just another big box chain here in my hometown. :(

Probably one of the worst locations I’ve been to. I cancelled because this was the closest location to me and was hot, smelly and lacked free weights. The owner was also creepy and knew my name before he introduced himself. Not sure if he looked in the system or what but I don’t like working out when I feel like I’m being watched.

This place rocks! The owner and staff were amazing, easy to work with, and helped my wife and I achieve our fitness goals with just the right support. They support and honor military families and the gym has everything you need for autosmoke.

Pro’s
Gym is clean
Equipment is adequate and in good working order
24 hour access
Con’s
The owner Jay Bru is a scum bag liar and I would avoid doing business with this man at all costs.
I joined this gym on a month to month membership because I knew I was going to be moving out of the area in a few months and couldn’t get locked into a long term contract. To have this luxury I was paying a pretty big premium of over 40.00 dollars a month in order to cancel at anytime. When the time came for me to cancel I called the gym and got Jay. I informed him I needed to cancel my membership and he asked me to call back when some female was working. He said he didn’t know how to cancel it (He’s the owner mind you) Ok fair enough I’ll call back. I call back another day when he told me to, he answers again I ask for the other employee he says she’s not there. I insist on canceling my membership with him instead of playing this game of continuing to call back. He says ok then he starts to tell me they don’t do month to month memberships and he’s going to charge me 150.00 dollars. I tell him no I am not paying 150.00 dollars to cancel my membership that I had been paying a premium each month for the right to cancel at anytime. Then he tells me he can’t find my contract and I must belong to another location. We continue to go back and forth before he finally says he will cancel my membership.
So after a week and multiple phone calls and half a dozen lies from Jay he finally cancelled my membership.
After reading this If you are dumb enough to do business with this lying douchebag you better hang onto your copy of the contract.

Awesome staff, and I LOVE the gym mascot! Kass the Booty Pump instructor is so knowledgeable. Really makes sure that we’re doing the correct form to minimize injury and makes it so fun while doing so. I’m not a member, however, the classes are $ 5 drop ins, SO worth it for the quality training you receive. Ab class and botty pump for the win! Thank you!

Jay (owner) MAKES the experience in this gym! He is friendly without being pushy. Knowledgeable without being a know-​it-​all. Great guy to be around. Gym has 24 hour access which I love since I’m always working or with my kids during «normal» hours. I definitely recommend this place!

I was a member of this gym for about a year and half and could not have been happier. Jay is a great manager and all of the equipment is well maintained. I travel a lot for work and have been to more than a dozen other anytimes across the country. IMO this is the best all around location (there’s no place like home).
Having moved to Scottsdale, this gym is too far of a drive now for me. Had I stayed in Chandler, I never would have left.

I am guilty of going to big box, cookie cutter, no one knows your name type of gyms. I have spent ungodly Amounts of money on personal trainers, monthly memberships, and home equipment. It’s exhausting.
After giving up on my“big box” gym down the street because I was tired of donating to their profits, my friend told me to look into Anytime Fitness. I need the 24 hour gym because I tend to wake up early or go to bed late and dislike having to plan my schedule around a gym.
So I sucked it up and decided to give another gym a chance. I am so happy I did. The manager, Stefan, was very welcoming and understanding of my «gym-​commitment hesitation.» He explained the different options I had, the different classes they offer, and so forth. I signed up that day and haven’t looked back.
I like the laid back atmosphere, and like the fact I don’t have to deal with the annoying teeny boppers that I had to at other gyms. It’s definitely a place people actually go to work out and not the «tender» version of a gym. Try it out… You won’t be sorry!

Do not go here! It is not worth it! So I signed up for a free trial period, 14 days, I thought cool, I could try it out and see how it goes. Well it says that is open 24 hours, but I had to be there when it was staffed, strange right, because if you are 24 hours shouldn’t you always be staffed?! But anyway so I went in the next day during the staffed hours, and met the owner, who had this god awful huge dog just running around, then he asks «you don’t like dogs?» Hell no, I don’t like dogs, I am looking for a gym not a damn Pet Smart! Anyway, I ask him about the free trial and he tells me that I must put down at $ 50 deposit for the key?! WTF?! So pretty much there is no «free trial» you must pay $ 50 and then if you don’t like it, they will return it to you… bullsh#! So I left and went down to Planet Fitness and was so impressed with their facility and professionalism (i.e. no dogs) that I decided to just join and only had to pay $ 1.02 down and the monthly rate is only $ 19.99, they had a huge facility, and they are ²⁴⁄₇ no gimmicks, no lies! The membership at Anytime Fitness is damn near $ 40.00 for a 1 or 2 year contract. So I must say for God’s sake go to Planet Fitness or anywhere else but here. There is not a lot of machines and the management is HORRIBLE!!!

Today I went in to start a membership… walked up to the door, left door locked. However the right door was open. So, I walk in and it was empty. I thought to myself that’s awesome, because equipment waits should be short to none. I stand at the circular table as a huge fluffy white dog roams the lobby area alone (kinda random, but oh well). Two minutes later I’m greeted by a woman who was instructing a class. Apparently the door was supposed to be locked during that time and she proceeds to tell me I shouldn’t have been in there during that time. Says she doesn’t have time to go over rates with me because she’s in the middle of instructing a class. I tell her I’d just like prices really quick and she opens up a black binder to reveal them (not bad by the way). So I tell her I’ll let her get back to her training and walk out. I understand being short staffed, but no one available to actually sell memberships can be costing them money. Granted they had the time, I would have signed. Now I have to find the time to come back during hours the door is supposed to be open to the public. Unfortunately, that won’t be «Anytime» soon because my hours with work are erratic. This gym is a really good option for me but I’m only giving 3 stars for the customer experience.

This gym has more equipment than any other Anytime Fitness that I’ve visited. I read a few of the other reviews and I have to say that I haven’t had any issues with trainers attempting to sell me their services. I usually train at night and the trainer is there sometimes, but he has never bugged me or solicited at all. In addition, none of the guys have ever rushed me off equipment. The atmosphere is clean but it’s too hot and crowded. The owner hasn’t bothered to get the ac serviced. I don’t like the location and the price… plus the fees. It’s a little high in my opinion but some of it has to do with the fact that it’s 24 hours. And I have to say that I don’t think it’s fair that the owner is selling 3 month memberships on Groupon for $ 49 which means new members don’t have to pay $ 25 for keys and they don’t have to deal with contracts or extra fees which is total bs in my opinion! In addition, the a/​c had been having issues the last three weeks. As a result, I haven’t been working out as much at this location. It’s beyond ridiculous for the amount of money that I pay each month!

I would not refer this gym to anyone. Trainers push you to sign up for their personal training sessions each time you go into the gym. Some people just want to go to the gym and not be hassled. Even with headphones in, you get tapped on the shoulder. If you don’t sign up for your free one time training, calls constantly come in and they question you every time you go into the gym.
The end all for me was when I asked for my dates to be changed for my payments. I was told it was no problem and taken care of. First month that my account was overdrawn, I was understanding and emailed Jay, the owner for confirmation on the date change. He offered free training session. I declined, just wanted to be refunded the 25 $ overdraft fee or even apply it to my account for the next month. Jay declined. I tried to be understanding as mistakes can happen and I get that.
Second time was the kicker for when the funds were taken out on the wrong date, it drained my account so I could not fulfill other financial obligations. When contacting the business owner, his response was offering free training sessions again and made it perfectly clear via email that he only wanted «his business to grow.» Jay did not offer to refund the 25 $ overdraft fees, did not offer to put it on as a credit to my account, just wanted me to take these classes/​training sessions.
After several attempts at just getting the overdraft credited to my account, I finally reported the business to the BBB. Clearly he does just want his business to grow and is not looking to help those who are inconvenienced by his financial mistakes. I think I will just go back to LA Fitness where they were honest, trustworthy, and did not have an environment where you had to avoid eye contact to make sure no one hunted you down to sign up for more services.

Very good atmosphere never have to worry about the gym closing because of its ²⁴⁄₇ opening. love that I can now take showers without being nervous and love that its not always busy Anytime gym my new home gym. :)

Great place great people, trainer Nathan is awesome. Selection of equipment is top notch. Go to place for fast and easy workout

This is my first gym membership ever! I had to hop on the bandwagon and I’m glad Anytime is my first. I had visited many gyms and Anytime was the only atmosphere I really enjoyed. It’s not overwhelming and the moment you walk in someone is greeting you (well during office hours). There are rarely more than 5 people working out so machine availability is incredible. I’m a girl so I love my cardio! The machines offer cable/​internet/​and charge my iPhone :)
The office staff is extremely nice and answer about any question possible. Jay is the best, he is always asking how my day is, if there is anything I need and if there is anything I would recommend for the gym.
Once a week I see Jerid, the personal trainer at the gym and he is awesome. I’ve noticed such a difference in my body and strength, that guy really knows his stuff. Plus, on my days off if I want to use a new strength machine, he is willing to show me how it works and make sure I’m not killing myself.
If you are looking for a real gym with no gimmicks, nice people and great machine availability this is your place! Plus its 24 hour with great parking what are you waiting for?!

Gosh I really dislike personal reviews, I’m more for the fun ones about how good this dish was or that hotel was plush! But to not write review just isn’t me either. Haha
For the past 2 years I have been on a weight lost journey, I’m 22 pounds away from saying I have lost 100 pounds in 2 years, doing this by watching what I eat, counting calories, and working out, no fad diets for me, and up until March I have been doing this either at the gym within my complex or would meet up with a friend at his gym in Phoenix. But after I moved in March I no longer had access to a gym and started looking at where I would like to go, there are so many choices people can pick but I went with Anytime Fitness, mainly picked them because it’s Anytime! ²⁴⁄₇ and that right there works with my scheduled.
So I called down and told them I am interested in joining the gym, the available times they had during the week were not great for me, so they made an appointment that works for me on a Sat morning. I got the gym Sat and I noticed on the door it said the office is closed on the weekends and when I met up with Jay, the owner, he said they are closed on the weekends but made this appointment for me so I can check them out! See I like that, this is a personable gym, Jay is amazing, and he is sweet and helpful and Jarod who is also amazing, is there is help out with any questions and if need personal training you should hit him up and it’s not bad pricing either!
This gym is new, it’s very clean, and has everything you can think of, and of course the hours are whenever you need them to be. With my crazy schedule my hours are late in the evening, and I feel very safe being there, the parking lot is right outside the door, no one can come in unless they have the key, the doors are locked at all times and there are cameras everywhere.
If you’re not into a gym that actually cares how you’re doing, what your goals are, and offer tips on how to get there, then this isn’t the place for you. But if you like the personal touch, then go see Jay! I’m happy I did!