AutoZone

My car battery chose the coldest day with the highest wind chill of the year to die. My friend jumped it and suggested I take it to the nearest Autozone. My GPS took me here, which I had always driven past before on Buford Highway.
I went inside and was a little overwhelmed by the amount of testosterone in the store. One man made eye contact with me, noticed my deer lost in headlights look and asked what I needed. I told him my dead battery situation, and he pointed me in the direction of his computer. After searching for my car make and model, he found a list of batteries that were in stock. The total cost came out to be $ 126 with a two year warranty.
He installed it for me then and there. He threw on a less than heavy duty jacket and followed me to my car with his toolbox and battery. It was FREEZING and yet he tried his best to cope with the 18mph wind in the 20 degree (literally feels like –5 degree) weather and unscrew the nuts and bolts that held down my dead battery. He commented on some of the rust/​discharge (whatever that was) that coated the «plus» side of the battery. They sell cleaner in store, but he told me a much cheaper and easier solution to break it down and remove it.
It took him a little while since he was clumsier with his numb fingers exposed to the wind. Unfortunately I was just as cold as I stood there watching. I secretly kept wishing he would say I could go inside and wait if I wanted. By the time he finished, my fingers, toes and face prickled from the cold and I couldn’t feel the skin on my body.
Once he finished the battery installation, maybe 20 minutes later, I was good to go. I wish I’d caught his name, but he was very helpful and didn’t complain once about the cold (except when he was agreeing with my own complaints about the wind and cold).
I noticed other reviews showed less than stellar experiences. Mine was terrible because of the cold, but I cannot fault Autozone for that. I really appreciate their help!

I love these auto parts stores almost as much as I love hardware stores. I was having battery problems so I went here to get a free battery and alternator test. I checked all my connections, my belt, and cleaned my battery terminals first. Hopefully that’s all it was because my car passed the free test that they run for you. I also needed a part for the engine which I’m going to install myself and some wiper blades. The employees here were very helpful and I had my typical fun just looking around at all the cool stuff *caveman grunt* I would recommend this Autozone… and I always get a kick out of everyone working on their car in the parking lot.

I needed to replace my headlight but wasn’t sure exactly what I needed or how to do it. I already had a replacement bulb but didn’t know if it was the one I needed for the light that was out. I had also already gone to an Advance Auto Parts where I was told that even if I purchased a headlight they couldn’t install it for me, which isn’t much help since I’m not particularly handy when it comes to cars. So I came to AutoZone and the guy who helped me, Amin, walked out to my car to check which light was out, then looked at the bulb I had and said it was the right one and offered to replace it on the spot! He was super helpful, super quick, and didn’t give me any trouble about not purchasing anything from the store.

i came in at the most unfortunate time. there was an old couple that were raising all kinds of hell. I must applaud the workers that had to deal with and dealt with them nicely. this place gets 3 stars just on customer service alone. we were helped by the russian guy Nick and he was very pleasant and knowledgeable. he was also the one who helped the said nasty old couple and he went above and beyond the call duty.
however, i cant give this place any more than 3 stars just based on its location. it seems like this place is located in an area were unsavory characters are part of their daily buzz. im not sure i will come back to this joint but still, bravo to nick for his great personality and helpfulness.

This place is crap. I wish there was an option for no stars. The manager, Gloria, was a pain. We waited in line for 10 minutes and when it came to our turn, they were quick to move on to the next customer. We just wanted them to look up a simple oil capacity for an oil change, but she said that they simply couldn’t do it. I’ve been to Autozones all over Georgia and not one has ever said they couldn’t look up that. She kept arguing with us saying that she couldn’t look it up.
There are so much more to say about what happened, but we’ll save that for customer service.
PLEASE AVOID THIS AUTOZONE AT ALL COST.