Sprint Store at RadioShack

I went into RadioShack wanting something different. I’ve been having boost mobile for years and wanted to try out Sprint contract. Kiara was very helpful and talked me into getting the galaxy s 6. Even though she told me she loved iPhones lol. Kiara talked over my plan with me and went, in detail, everything that I was going to have to pay.
I love the way the store is laid out and all of the employees were helpful and kind. They cracked a bunch of jokes while I was there keeping me laughing but they were professional at the same time.
I thought the store was very clean and presentable.
Also, while I was getting my phone she suggested that I should get a glass screen protector and a case.
Kiara was awesome and so was her co-​workers!

DO NOT SHOP HERE!!! I spoke with Kiara and not only does she not know what she was talking about, she is a liar. I bought a headset and it broke within the first 2 weeks. I tried to take it to the Sprint store in Metairie and they told me that they are NOT a sprint store (even though all of the employees shirts said «Sprint». They told me to bring it back to the store that I bought it from. I called there and spoke with Kiara. This is the same Kiara that told me my iphone wouldn’t be shipping for 2 weeks even though when I bought it they told me that it would take 5 – 7 business days. She was very difficult and had EXTREMELY POOR customer service skills. I asked her to have the district manager Monte call me (she refused to give me his number). I asked her if she needed my number and she stated, «no, I have it from the caller ID». 6 more days went by with no call. I called the store again at the same number and lo and behold Kiara answers the phone. I asked her why I never received a phone call and she stated that I gave her the WRONG PHONE NUMBER!!! I told her what she said about the caller ID and she said, no, you called on the Radio Shack number (mind you, I do not have that phone number). She then told me that Monte said that I could not exchange the item. I asked her who Monte’s boss was and she said, «I don’t know». I said since you won’t give me that phone number can you find out who it is and have that person give me a call? Do you have a pen? I will give you my phone number”. This girl had the audacity to say, «I have your phone number, it’s on the caller ID»!
Whatever you do, DO NOT BUY ANYTHING FROM THIS STORE!!! If you feel like you just have to buy something from here DO NOT DO BUSINESS WITH KIARA, she’s a bumbling IDIOT!!!