My husband picked up a Carmel light frappechino at about 1.30 pm today. I have to say it was the worst drink I have ever had. It was so watered down and he asked do extra Carmel and it was even written down on the cup. Let me tell you there was barely ANY Carmel at all. I don’t know if it was a new person or someone was in a hurry to leave. It was absolutely terrible and with it being the venti size it is fairly costly. I think I will probably go out of my way to go to another Starbucks. Very disappointed
GiGi W.
Tu valoración: 4 Cleveland, OH
Starbucks is a staple. I love the coffee and hate the prices… Most people feel the same. Service is usually quick. Occasionally they get backed up, but that’s what happens when the person I front of you orders a triple double vente mocha latte with soy and whipped cream on the side… omg! What is that?
Cathy K.
Tu valoración: 1 Hudson, OH
Worst service EVER at a Starbucks!!! Ordered 3 coffees… one Decaf and 2 reg coffees, took them 16 minutes! Should have gotten them for free! Staff was not apologetic or friendly! Don’t waste your time at this Chagrin Falls, Ohio Starbucks!
Anna J.
Tu valoración: 5 Wickliffe, OH
Always wonderfully friendly and fast! You’d expect them to be a little slower w all the business in the chagrin village. Nope, in and out! You may not find a seat inside though. Which isn’t a bad thing. You can just walk right out the door to admire the falls!
Sarah A.
Tu valoración: 5 Cleveland, OH
This is the Starbucks I go to during the day when I need to get away from the office for a few minutes. I love that I can walk over and enjoy a few moments of peace next to the falls before diving back into my work. The barista’s here are always very friendly as well as efficient. I almost always have my order within a few minutes and it’s always done just right. Granted, it’s not hard to mess up a black eye, but still. I really love how they have old vintage pictures of Chagrin Falls in the back by the bathrooms. I will admit I have sniped some pictures of these for my company’s #tbt instagram posts. Pro Tip: Don’t know what you want or are feeling adventurous? Ask the barista’s for drink suggestions. Every now and then I’ll do this and I’ve never been disappointed!
Abby ..
Tu valoración: 5 Cleveland, OH
Every time I go into this location, the baristas are extremely polite. Very well run!
Jessica L.
Tu valoración: 3 Columbus, OH
Once upon a time, there was a girl discovering coffee. And she happened to visit her grandparents often, who were located near this Starbucks. And she began to frequent it on all of her visits. She grew from Frapps to iced lattes to regular coffee. And thus began a downfall… This particular store, the one that started me on coffee, is located right next to the falls. It’s usually crowded and can be hard to navigate– especially in the summer, when you can frequently find a large group of bikers hanging around. Regardless of how busy it gets, the service has never really been a problem. It has the same drip coffee issue that I have with all Starbucks, but they can’t be faulted for that. Really, it’s a Starbucks. You know if you like it or not.