Uniqlo

Not only that this is my fav store, but associates who works here are awesome! I came in for a specific item (s) and came in almost their closing time. I know, working in retail especially on a holiday season would be exhausting and tiring but these I didn’t see from the people works here. They helped me find the style, size and have answered all my questions. With this, I would like to acknowledge and thank Alvin (answering all my questions), Tasha (ease in using the fitting room and suggesting style (s)) and the two gentleman (from the cashmere section and the cashier check out). Kudos to all of you and the whole team!

Feels like an IKEA but for clothes. Nothing exciting about this store. Everything feels structured and bland.

What an awesome store! The staff and employees give the greatest customer service and makes me want to come back and shop. I am thankful for discovering Uniqlo and watch the employees try their best to help me out. Also, the music there is cool!

This location is just average, compared to Beverly Center, but better than Glendale and Costa Mesa stores. The Mall itself is undergoing a renovation, so a little construction and a lot of traffic on a hot day led to some aggravating times, thus the 3 star. The store itself is only about 5 months old, and offers free tailoring of hems for items over $ 20.00 and $ 5.00 for less this amount or dress pants made of wool, which apparently requires a special stitch; I just don’t get it. I am just starting to investigate a new denim stitch called Selvedge jeans, which are a little stretchy but really nice fitting; they say you buy them tight and wash them sparingly. Well, I’ll let you know how they fair after a few washes or a split wear the sun don’t shine, whichever comes first…

Very clean and neat location. A great selection of clothing from essentials, outerwear, and $ 2 socks.
I’ve been to other Uniqlo locations, but this one is probably the best. Walking here makes me feel like a kid walking through Toys R Us spending Christmas cash. But yeah, I’ll definitely be coming back here for all the stuff I couldn’t get today. Shoutouts to Bryan for helping me out today.

Love the clothes here. Can always find good and cheap clothes here.
Random mall to be located at but better then going to NYC to shop here.

I love Uniqlo and their clothes.
This store is fairly new and it showed.
It was small in comparison to the other locations I have been to.
They also didn’t have any good sales. I don’t think I saw any sales.
Everything was full price which surely didn’t entice me to purchase something I didn’t need at the time.
The employee at the front the greeted people as they walked in was nice and friendly. That was the only person I saw working. There were probably more at the checkout counter but I didn’t make it that far.
Maybe in time this store will get better and have better deals.
As for now I would wait and go to another location that may have more.

Stopped by this Uniqlo after hearing that it just opened! I’m so glad that one opened closer to me. This location was pretty good and I can tell there were still several managers training new employees. This Uniqlo is much better then the one that they have at Glendale Galleria being stocked with a majority of the items available online. While I was there, all the workers were extremely helpful and kept offering me a bag to hold my stuff. A+ customer service.
Awesome store! Will be back soon.

Too bad they do not accept returns even if the merchandise is untouched, with receipt and within the period 30 days.

Amazing staff! Super grateful they decided to open a location closer to me! Very polite workers with a great sense of urgency as well. Will be coming back soon for the killer deals they dish out every other week. Thank you, Uniqlo!

This store is super amaze!!! Best customer service ever and always there when I needed help. Forever shopping here

I just want to shout this store out for having the BEST team EVER. They have set the standard for quality customer service. All associates have exceptional product knowledge and are eager to share their wisdom. Kudos.
Will definitely be here more often.
P. s. By far the neatest uniqlo I have set foot upon.

The store just opened, so I understand they need to work out some kinks but I’ve worked customer service for years, so I know firsthand that I shouldn’t have been treated the way I was. They promoted free pants hemming and required that I pick it up the next day. When I came to pick up the pants the next day, they couldn’t find it. The guy that first helped me couldn’t find the pants and seemed to throw the burden onto another co-​worker without explaining to me what was going on. So I had to ask the guy what was up with my pants. He said someone else is looking for it. Time passes and a concerned female worker helps me try to find the pants. She was apologetic and got me a manager.
The manager though…
I asked for a return, she said agreed and apologized. Which was cool, but then she lectured me on how i needed a receipt and that she couldn’t process it without it. She kept going on and on when i had to raise my voice saying that her employee took my receipt to go look for the pants (I don’t like raising my voice over pants).
While processing the return, I was told that the store just opened so they still need to work things out. I understand.
Then she told me that I basically should have known better than to get my pants hemmed the first week it opened (even though they only sell one length size and advertised it)
Then I was told I should have taken the pants home first and washed them and brought them back because they shrink.
Then I was asked if I still wanted to buy the pants back later if they find the pants.
I usually just let it go but i was heated in the morning over a pair of pants.
It was a combination of being in traffic for an hour trying to get to the store to get the pants, having to wait about 30 minutes to try to get the pants. Also not like wasting time. I would’ve been fine with them looking for the pants and after 5 minutes telling me they lost it and gave me a refund.
The store just opened, so ill check back later, but please be more efficient.

Came during the grand opening weekend; I’d been to the one in South Coast and this one is a little closer. Memorial Day wasn’t too packed. In fact, I could hear a bunch of people complaining hat it was ridiculous… but honestly, what else would you expect grand opening weekend? And it REALLY wasn’t that bad, as grand openings go. Only thing was that the line to just get into the fitting room was kinda long; I even ran into an instance of a slick line cutter, who I could’ve easily called out but didn’t wanna make a scene. A staff member came by and thanked us for waiting in line every few minutes (as if we had a choice), so that was different, hehehe. Sucks to be an inbetween size; I always have to check if I’m a medium or a small. They have a max of 4 registers, which on a usual day prob isn’t too bad, but I did see some iPads that they had set aside for purchases, so they could’ve taken 2 or 3 associates off the floor to speed up the purchase line. But other than that, the experience wasn’t anything out of the ordinary.
«Highest quality casual clothing» is what Uniqlo has been known for… so prices aren’t too bad.
Found some tshirts and shorts and we were out within 45 min. Spent ~$ 100 and got a few shirts, some shorts, and some clothes for a girls’ bday gift, pretty good value IMO.
Service staff was okay, didn’t need much help so I can’t really comment too much about them.
The store is in the Macy’s wing of the mall, so park accordingly.
Honestly, due to how hard it can get to even enter the mall and then find parking… I would rather drive the extra 10 to go to south coast. just a preference thing tho.

Feel my Tokyo flow at Uniqlo
Uniqlo, located at the Los Cerritos Center across from Teavana, sells LifeWear. LifeWear isn’t disposable clothing but «perfect components made with quality».
Heather Chen, the manager, greeted all those in line, gearing up for a hectic day of mostly crazy Asians fighting over deals
Waiting in the Grand Opening line for an hour, we were highly anticipating the Opening Day deals & to obtain the free canvas tote bag for the first 200 customers
The best of the Opening Day deals were the 100% natural silk women’s ¾ sleeve blouses for $ 3.90 (reg. $ 49.90) & men’s boxer briefs/​trunk & women’s hiphuggers for $ 1.90 (reg $ 4.95). Some of the articles that captured my attention were the pocketable parkas & cheap socks
The staff, while swamped by the Opening Day shoppers, were friendly & helpful with finding any item you were particularly looking.
Fitting room attendant
Every 30 minutes, the Uniqlo staff had a prize wheel for customers to spin. Top prize was a $ 10 Uniqlo giftcard. On my first spin, I won a Hi-​Chew candy. Second, a Uniqlo booklet.
My first time experiencing Uniqlo & I am impressed. Affordable clothing made with quality, some including «AIRism», Uniqlo’s patented quick-​dry & ultra-​fine fibers, which allows wearer’s to be cool to the touch & dry. The merchandise was attractively displayed, the line went by efficiently & the prices are very reasonable. I foresee them being in the mall for a long time to come.
Highly recommend!

Waiting in line to enter the store. Doors open in 3 minutes. Decent amount of people waiting outside. From passing by, the clothes are more modern and are your basic apparel. Excited to see what’s inside.
So…
Expected long lines, which honestly is not as bad as some would think. Workers were EH! Some in particular were not too friendly. For example, one guy in the front just handed over my shorts when I asked if he could help me. Poor customer service. The manager was more friendly with her employees than with customers. Whenever I passed by her, she never smiled or interacted with me or the customers. Oh well!
Otherwise, we bought two bags of clothes. $ 200.00 + so their sales are good for today.