Target

I normally come out of target upset at myself for over shopping, but today was due to HORRIBLE customer service.

Ah yes, Target. It’s the store you go to for laundry detergent, and end up spending $ 700 on things you simply cannot live without. Just a head’s up — depending on what you’re buying, you might want to avoid the cashier in her 40s with short, blondish hair. She likes to loudly announce what you’re buying, to the people in line behind you. For example — if she scans pasta, marinara sauce and garlic bread, she’ll shout «SOMEONE’S MAKING SPAGHETTI TONIGHT!» Buying dog food? «SOMEONE’S GOT A HUNGRY PUPPY!» It’s harmless, and more annoying than anything else, but It does make me wonder just how far she’d go. If you’re buying extra-​large tampons, you should probably brace yourself for «SOMEONE SHOULD HAVE HAD A C-​SECTION!» I think on my next visit, I’ll only buy extra large trash bags, duct tape, a shovel, and every Christmas tree air freshener they have, just to see what she’ll say. «SOMEONE’S GETTIN’ MURDERED TONIGHT!» I can only hope.

This target use to be so good but lately it’s been a shitty target to go to. You can never find anyone working to help you. The store is a mess now and everything is everywhere and not where it’s suppose to be. I never see more than 4 check out lanes open now and the self checkout lanes always have blinking lights. This target is ridiculous and has really gone down hill. It’s becoming worse than Walmart! I’ll be looking for a different target to go to or go to Walmart from now on. At least at Walmart I get what I expect. This target I expect more and get nothing. So sad…

First time here:
Since the cold weather comes and goes, I decided to get a couple heaters — one for the bathroom (since I like to take long showers) and one for the bedroom. They had a 360 heater I put on the floor. It’s not ads powerful as I thought but does its job. The bathroom heater has a timer (so excited). It’ll turn on automatically in the morning and heat up the when I get in. Can I say awesome??? Yes, yes I can.

I have never been so disrespected at a Target by an employee. I will never step foot in this Target again. Target, say thank you to the idiot that was working in the front lanes, her name is Juliet. When a customer tells you that it is a different price on the shelf than it is when it’s rung up, you don’t breathe heavily and act like a child. It is rude. Please employ yourself where you don’t need deal with customers if you can’t handle a small business transaction in a customer based environment.

Review on picking up online orders and for returning stuff during the holidays:
Picking up online orders (7.30pm, Dec. 28^th):
— Fast fast fast! It was ready within an hour, but probably before that, since I checked my phone and boom– there already. In an email, ready to go.
— BE PREPARED to wait in the return/​exchange line, though. It’s almost worth it just to get it in the mail, unless you choose your time wisely and go very early or very late.
— All you need is ID, and they just pull the stuff from the back, check to see if everything is there, and then you’re done. You get the receipt in email form. Nearly immediately.
— Apparently, nothing is charged until you pick up. Pick up has to be within 4 days.
Returning stuff during the holidays (3.30pm, Dec. 29^th):
— Once you get up to the front of the line, it’s a breeze. Once you get up to the front… Go prepared to answer some emails, check some messages, or play a round or two of whatever mobile game happens to be your favorite at the moment.
— Most things can be found via the card you used to pay. If you paid in cash… the I dunno.
*** You CANNOT RETURN a board game that has been opened.

I’m reviewing the opthamologist Dr. Judy C. Huang. She is nice and informative, I’ve been going to her for a couple of years now! She’s great! Will not just give u a prescription but will let you know of any concerns or things you can do for your vision. She’s awesome!

Great staff and cashiers with personality. Aisles are well kept when not crowded. If your looking for a popular item definitely visit this target.

Normally I have very good customer service experiences here although not quite as organized as some of the other nearby Targets I go to. Recently that’s really dropped off especially when I called in, which I completely understand being BF and then Cyber Monday, but no one picks up the phone and when you do finally get to a live human they are rude.
I have an online order for store pickup since Tuesday and today is Thursday, I called asking for an idea of when they would be ready yesterday and the lady snapped at me and said don’t know if it will be filled because there’s over 300 orders. She could have easily given me a more courteous answer but said to call their online number and hung up.
I had to call their online number, got hung up on twice, then waited a total of 35 mins to get someone possible from India (both times) who couldn’t even help me. I asked if we can convert my order to ship instead of waiting but sadly they said no.

Customer Service is horrible!!!
I ordered an item online and it said it will be ready in two hours. I waited 6 hours, called them back and they gave me the usual spill «sorry for your inconvenience, we are just really busy right now because of black friday. Please understand.» And I did, so I kept waiting. Then last night I get an email saying that my order has been canceled.
Called them back the following morning 8:30am and the lady from customer service told me that «their system takes 48 hours to update and the item was already sold out». I called the store again and guess what??? THEY HAVE 4 LEFT IN THEIR SHELF!!! I called them back to tell them they have it and asked why my order was still canceled and they give me another huge spill on people probably returned those 4 items, thats why they didnt have it last night at 11:52pm.
Btw in between all of these, they cant figure out how to transfer me to the right department, so I have to call multiple times.
I will never spend a penny in target ever again!

Always a fan of Target. Fair prices, wide aisles, kids are pretty well controlled and the general customer base act like civilized beings. The team members are easily identifiable and if you do need additional help, there are convenience phones at some of the aisle end caps. Occasionally they do have flaws where the sale signs are not taken down so keep a keen eye on the price you were charged vs what you thought it was supposed to be. Friendly, professional and overall a great shopping experience.

Typical Target but much bigger, clean, and fully stocked. It’s close to Cerritos Mall and easily accessible. I run here sometimes if I go to the mall because Target stores closer to me aren’t this nice.

I came in on Sunday to return a baby blanket that I didn’t realize I paid $ 18 for when I thought it was $ 9.99. The guy at customer service asked me if I wanted to have the price adjusted to keep the blanket. I stared at him blankly because I was never offered a price change at any Target. I said Okay. Without confirmation of a price he returned the money that was owed within minutes and our transaction was done. That was a first and saved me a trip to Ross where I would’ve found the same blanket for a similar price.

Never felt so embarrassed in my life today. Ending trying to buy a item that was on clearance. The clearance price on the item was incorrect (maybe someone place it there) Anyways, spent about 15min with a few manager to figure things out and see if they will honor the price. 10min into it, I start feeling embarrassed, cause other costumer was watching and thinking I was trying to a price switch. I felt so uncomfortable, target manager and security was around like I was a criminal.
Thats how I felt, no matter how you look at it. The damage has already been done and wish they handle the situation better.
PS. They didn’t honor the price, only a discount. I said «No thank you»

I really love Target in general. This Target is located really close by the mall with plenty of parking. This location in particularly is pretty big with plenty of fun things to browse through.
Just as your typical Target, you have the dollar spot by the main front entrance. But just to mention there is a portrait studio also by the main entrance in case you are looking for low budget family photos.
This Target location is worth making a stop in case you need to stock up on some essentials.
Oh and by the way, if you don’t already have the Red Card (you can get a debit or credit card version) you can get an additional 5% on all purchases.

Okay, maybe I’m just a really tough old bird/​cookie, but customer service here is terrible!
The cashier was having trouble with my purchase (she forgot to ring up those redeemable Target gift card, which I had handed to her). SO she needed to void the purchase.
I did not ask her at all sweetly, but suggested that she re-​do the whole thing or get a manager to help her. Tania (the manager’s name tag) was walking around tossing a toy ball in her hand and was oblivious to the cashier ‘s predicament. It took several tries but the original ring-​up was supposedly voided and coupons/​gift cards applied to the purchase.
There ought to be a better way to work out simple issues, I would think.
P. S. the Chase ATM on premises supposedly being removed soon. (at least that was what Chase sent out in an e-​mail).

The target itself is nice & has a great selection. My issue with this location is the parking lot. It’s a pain to get into and even more of a pain to get out of. Not to mention South Street gets backed up so plan on spending a lot of time just waiting for an opening before you can even attempt to turn onto or off of the street.
Don’t even get me started on how crappy people park & drive around the lot.

There used to be a time when this Target location and the Cerritos Promenade was the site of the former Federal Employees’ Distributing Company, aka Fedco. If you’re old enough to remember that, it was a membership department store chain that operated in Southern California from 1948 to 1999. It was the precursor to Wal-​Mart, Kmart, Costco, and yours truly Target.
It was started by a group of US Post Office employees who got sick of paying retail prices and decided to purchase goods directly from wholesalers, thus leveraging their buying power. One could purchase general merchandise, grocery, electronics, auto services, and furniture with a lifetime membership of $ 10. At the height of its popularity, Fedco had ten department stores, three appliance only stores, and served 4 million members. It went bankrupt in 1999.
Once Target took over this area, it became the biggest Target location in Cerritos, aside from the one on Bloomfield Ave. It’s pretty much got everything you can imagine. I would shop here more, but it’s so out of my way. Unless, I’m near the Los Cerritos Center, I save more time and money shopping at the Wal-​Mart at the Cerritos Towne Center.
The Target Corporation is the second largest discount retailer in the US, behind Wal-​mart. Kinda feels the same these days anyway. Both seem money hungry for world domination, with Target having less of a global influence. Regardless, of its issues, Target is still living large and this venue is no exception. Even, with the big credit card data breach in 2013, there seems to be no stopping them.
For this location — huge sales floor, plenty of parking, a good selection of merchandise, and now even groceries. I know they sell a ton of things, especially gift cards. The customer service here is alright, some usual mix ups, but nothing major. I know some of you favor Tar-​zhay over the competitors, so in my book, they’re A-​OK.

Like most people, I really like Target. They offer competitive pricing while still making your surroundings enjoyable with their cute signage and on trend items for sale (take note Wal-​mart!). This Target is our «home» Target– closest to our house and most frequently visited. We are here at least 1 – 2 times per week.
The best times to go are mid-​day on a weekday or first thing when they open. You won’t have to fight through crowds or long lines at checkout.
My main criticism with this particular Target are the employees. They never seem happy to be there and are oftentimes downright surly. The Target in Long Beach off of Bellflower is the polar opposite when it comes to their employees. They are always friendly and proactively offer their assistance when you pass by. But since this one is so close, I have to suffer through rude employees on occasion.
Tips: you’ll have an easier time parking if you head to the far left side of the store. Always check out their Dollar Spot especially if you have kids. You can find small toys for rewards or party favors.

I came to quickly… but not quickly at the same time… buy some essentials today. I had a list, and I’m so proud of myself. I only bought one thing that wasn’t on it! (Woo! Hoo! I’m celebrating self-​control!)
Anyway, I decided to give this place another star. Today, there weren’t road blocks of employees stocking items. Aisles looked a bit cleaner and organized. It was a better visit today…
MINUS the wait for guest services!
It took forever, and I was only the fourth one in line with three employees behind the counter.
You could’ve had five stars, Target. Tsk. Tsk.