Carl’s Jr Restaurants

just got hungry, needed to grab quick bite
nothing special, superstar combo for 5 bucks
carl’s jr. does have pretty decent burgers for a fast food place
this is probably one of the first ones I visited as a kid
I think it was here even before the mall (Cerritos) was built
one of the only ones without a drive-​thru!
in any case, pretty filling, good meal

I’m not sure why this place has such low stars.
Yes they don’t have a drive thru but their service is top notch and I always get their food super fast. Maybe I am just lucky and at this Carl Jr at the right time?
FYI: you need to download their app. You won’t be disappointed.

Gave me literally 15 fries with my combo meal.
I don’t ask for a lot and it was so ridiculous how little fries they gave me. Literally. 15. I don’t care that customer service was shit, I just want to be in and out. I’d go out of my way to avoid returning to this branch again. Actually I wasn’t even the one who ordered, it was my dad, and he isn’t very fluent with his English, so he let it go. I would hope they didn’t think it was okay to rip him off because of that. Well either way…
Shitty place with workers that don’t care about giving you even average service.

Manager brought out wrong order. Didn’t apologize. Then she brought out our order again and it was still wrong. the famous star only had one patty and bread. Not worth the money (there were no condiments) Thier supposed biggest chicken sandwich in fast food isn’t that big. This place is horrible won’t be coming back

The worst carls ever… lots of complaints about this place… I. Sure Unilocal reviews wont matter. but here is a small list. .
1) greet your customer… show some enthusiasm.. Yeah you work at a carls jr. but at least make your customers feel a bit welcomed… dont just stare and have a monotone. .
2) does it really take that long to make 1 burger? Seriously. I bought a western bacon… anf it took 15 minutes… this aint fresh. im starving.. And only 1 person in front if me… it should only take 5 mins.
3) I see you working… it doesnt take 10 seconds to walk 5 feet. Hussle it…
4) smile… id like to know you were a lil hapoy making my food. imagine id I made your food and I had a face like yours (frowning and unhappy)… why is this important? Because a smile goes a long way.
5) clean the place a bit…
Ending my rant. I only went here because I was starving… but id rather starve now…

Well there really is nothing good to say about this location. Just horrible. The QC has gone downhill. I made the mistake of eating here 3 days in a row recently and each time I kept thinking, «I should’ve gone to Wendy’s». Now, when you put Wendy’s ahead of Carl’s…something’s really, really wrong.
If you have the time, go to the location off La Palma/​Moody (La Palma) or on South/​Palo Verde (Lakewood).
The government must’ve been shut down the day the health department was schedule to roll through this place.
Oh, and if you go to the bathroom, some punk gang member has etched in the word «BROKEN» on the soap dispenser, because, well… it’s broken. Makes me gag, since «EMPLOYEES MUST WASH HANDS BEFORE RETURNING TO WORK».
Just don’t come here. Let it turn into another Chinese place. There aren’t enough of those in Cerritos.

My daughter goes to school nearby so sometimes after I drop her off in the mornings, I stop here for coffee, I also like to say hello to my friends at the liquor store next door. Service is okay on most days, often times they are out of coffee. These things I can get past, they make a fresh pot right away. What I can’t get past is the homeless patrons who come in here on a daily basis, usually in the morning. imagine having your breakfast and suddenly a dirty man sits, reveals his butt crack and leaves that smell behind? I’m not sure why management allows it, the stench is Strong. This Carl’s jr is clean most of the time, service okay, staff is friendly for the most part. It’s the panhandlers loitering outside and inside.

I don’t know what it is, but my last few visits here were very horrible. Very long waits for such a restaurant, and they even forgot my order until I spoke to one of the employees, stating that I was still waiting for my food during my last visit, resulting in almost a 30 minute wait.
I met with a customer at the dealership I work at who I saw there as well, and she works at another Carl’s Jr. She stated that at her facility, they only take ¹⁄₅^th of the time I waited to make the food, and she doesn’t understand why the service took the time it did.

can u say horrible service. walked in and wasnt greeted the kids and i stood there while the 2 workers stood there and talked to each other until i said hello can we order and then one of them acted like it irritated them that they had to take our order. hello thats your job to take order. seriously there are to many people out there looking for work for you not to care about your job.

«‘Cause I’ve got friends in low places,
Where the whiskey drowns,
And the beer chases, my blues away,
And I’ll be okay.» — «Friends In Low Places», Garth Brooks
Coupon time! Oh yeah!
2 Jim Beam Bourbon Burgers/​$ 5
Mmmmmmmm, delicious. As usual, lettuce-​wrapped for me. Trying to slim down my plump self ;p
The Jim Beam Burger consists of–
charbroiled patty
Jim Beam Bourbon sauce
2 bacon strips
Garlic onion straws
Pepper Jack cheese
Tomato & lettuce
What made the burger for me was the crunchy goodness of the garlic onion straws. I’m a texture guy, what can I say? The bourbon sauce was rich, smoky & spicy. The melted Pepper Jack cheese added more awesome heat. I relished each & every bite. Definite winner!
For this Carl’s Jr location, I’ve been coming here for many, many years. I live in very close proximity & I grew up eating Famous Stars & Western Bacon cheeseburgers throughout my schoolboy days. There used to be a pretty fab salad bar here, but they did away with it a long time ago. Of course, I can’t forget those tasty crisscut fries. Not a fan of the sweet potato fries, though. I like mashed sweet potato, just not fries.
The décor is more modern & appealing, with ample seating. This establishment is usually clean whenever I stop by.
Service-​wise, the food can take a little longer than expected. Especially during the cattle call of lunch & dinner hours. However, once I receive said food, it is piping hot & awaiting the culinary embrace of my stomach, where it will be lovingly digested till
I give it a jovial «Au revoir» in the porcelain throne ;p
Check your mail for the weekly coupons with deals such as 2 for $ 3 Famous Stars, $ 1.29 criss cut fries & the aforementioned 2 Jim Beam Bourbon burgers for $ 5.
Recommend!
NOMNOMNOMNOMNOMNOMNOMNOMNOMNOMNOM

It was Carl’s. The only reason I’m taking the time to review a fast-​food joint, was the craziness.
We arrived at around 10:20 — 10:22. There were 6 – 7 people in line ahead of us (we were the last people in line, able to fit inside the door). We finally made it to the 1 person working the registers (after a couple destitute customers finished counting out their change they were paying with on the counter) and heard the sweet sound of «what can I get for you?». I ordered a bacon, egg, and cheese biscuit (mmmmmm). The lady says «we only serve breakfast until 10:30». I pulled out my phone, and gazed at it in awe. It read 10:33. I begrudgingly ordered my burger. I enjoyed it, although it was a little bitter…

I told the cashier twice that I wanted a small sweet potato fries, and large curly fries. I don’t know how she didn’t understand.
She charged me for a medium sweet potato and a medium crisscut fries. If I want crisscut, id
asked for it. But no I asked for curly. She didn’t even bother telling me that they don’t have curly fries. And to top of off, they gave us 11 pieces of crisscut fries. Most of them were little half or less than half pieces. WTH is that about. Most expensive fries!

I came in here while waiting for the bus with my friend after a day of shopping at the mall. I went in to the restrooms while my friend waited at the table for me. We planned on ordering after I got out of the bathrooms. So, anyway, I walk in and the bathrooms smell like bleach. There’s no sign or anything that say «caution: wet» or anything so I sit and do my business and wash up. As soon as I walk out of the bathroom I notice the bleach smell didn’t go away. I look down and my new jeans and purse are soaked in bleach and stained white. I was upset! I walk outside and start crying because my new clothes are destroyed!!! After a couple of minutes of crying I regained my composure and walk in again and ask to speak with the manager. The manager comes up and I tell her what happened and she starts laughing in my face and tells me that they don’t use bleach and I tell her to smell my purse. As I say that she calls over the guy that cleaned the bathroom and they start talking in Spanish and then look at me and start laughing again. She tells me I was never in here and that they don’t use bleach to clean their bathrooms. She tells me I’m lying. I left that place crying out of frustration. I’ll never set foot in this business again. I should have gone to corporate.

Clean, clean, clean! This can only be said about a few Carl’s Jr’s that I have frequented. The counters, the soda machine, the trash can doors and even the bathrooms. Plus I am always seeing someone cleaning something. Makes me feel a bit better about the place.
Food=Basic Carl’s Jr food. Same at all of them.

Don’t come here if you don’t want to be greeted by bums asking you for change, annoying families that let their kids bump into you and not give a damn and a very RUDE ASS manager named Nancy.

I stopped going here because they seem to get my order wrong all of the time. I was forced to go because of my family, and sure enough they didn’t get the order correct. They didn’t give me a receipt to review my order and I didn’t realize they messed up the order until I got home. For the prices that they charge they need to have better service.

I come here quite a bit. it takes me less than a minute to walk here from work… so id say I’m here at least once a week. I can say I’m a fan of their burgers. I like the burgers here better than mcdonalds, that’s for sure. I read some of the other reviews, n yeah, ill admit, I’ve seen nicer looking locations, but this one has been here for years. they’ve tried to amp up their menu in recent years, but I’m not too much a fan of there more recent offerings. I like it simple– give me a superstar combo w fries n a soda.
Their famous/​super star is still the same as I’ve always enjoyed it. They changed their fries to these natural cut style, which I think is better than the ones they used to serve.
I never had a problem with cold or funky food, n as far as food prep, I’ve seen no fault on their part as many times as I’ve been here (trust me, I watch too. I’m ServSAFE certified to handle food).
This place is cool in my book, but nothing to get all crazed about.

I don’t know why the service here is so slow. They don’t even have a drive thru. My last visit ended up taking forever and there was only 2 customers beside myself. But what can I do, this is the closest carl’s.